Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
07/17/2012910001
 On july 17,2012 i got into my 2007 lincoln mkx and put the key in the ignition. i have a memory seat so it started to get into my position. well, the seat back started coming forward and would not stop. it pushed my body into the steering wheel while the seat bottom continued to move forward also. i started to panic as i was wedged into the steering wheel and my knees were tightly pressed against the dash. i tried to get the seat to stop moving by pressing the set button on the door and it would not. luckily, the seats are leather which allowed me to slide myself out. this has never happened before and was very terrifying. i honestly thought i was going to be crushed. there needs to be some type of safety stop. if the seat is moved as far forward as possible there is less than 5 inches between the seat back and the steering wheel. this is very unsafe as the motor is so powerful that it could crush a child or seriously hurt a pregnant woman. i am now too afraid to even drive this car for fear it could happen again. there is no reason that the seat should move that far forward. apparently, there is some type of malfunction with the seat. i believe there should be a recall on this. *tr
07/17/201291000
 On july 17,2012 i got into my 2007 lincoln mkx and put the key in the ignition. i have a memory seat so it started to get into my position. well, the seat back started coming forward and would not stop. it pushed my body into the steering wheel while the seat bottom continued to move forward also. i started to panic as i was wedged into the steering wheel and my knees were tightly pressed against the dash. i tried to get the seat to stop moving by pressing the set button on the door and it would not. luckily, the seats are leather which allowed me to slide myself out. this has never happened before and was very terrifying. i honestly thought i was going to be crushed. there needs to be some type of safety stop. if the seat is moved as far forward as possible there is less than 5 inches between the seat back and the steering wheel. this is very unsafe as the motor is so powerful that it could crush a child or seriously hurt a pregnant woman. i am now too afraid to even drive this car for fear it could happen again. there is no reason that the seat should move that far forward. apparently, there is some type of malfunction with the seat. i believe there should be a recall on this.
08/20/2011
 As i was approaching a stop sign at a local shopping center, the driver's side seat suddenly moved forward, backwards, then the back part reclined and rested in that position.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
01/01/19011
 2007 lincoln mkx headrest is causing severe neck pain. consumer states it is causing neck pain and headaches. he states that the headrest is fixated forward and cannot be changed. he said the pain is coming from the head being forced forward. *kb the consumer stated the headrest only adjust up or down. changing the seat angle doesn't change the headrest angle. *jb