Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
09/24/201271000
 Tl-the contact owns a 2008 lincoln mkx. the contact stated that while driving approximately 30 mph and depressing the brakes, the brake pedal failed to release. the vehicle was able to slow down, but the contact used extreme force to push down on the brake pedal. the vehicle was taken to the dealer who diagnose that the master cylinder was leaking which caused the rubber to harden on the brake pedal. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was approximately 71,000 and the current mileage was 72,500. the vin was not available. pmb
09/24/201271000
 Tl-the contact owns a 2008 lincoln mkx. the contact stated that while driving approximately 30 mph and depressing the brakes, but the brake pedal would not release. the vehicle was able to slow down, but the contact used extreme force to push down on the brake pedal. the vehicle was taken to the dealer for diagnosis. the dealer advised him that the master cylinder was leaking which caused the rubber to harden on the brake pedal. the vehicle was repaired for the booster and master cylinder for the front brakes. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 71,000 and the current mileage was 72,500. the vin was unavailable. tb