Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
06/13/201217000
 Tl- the contact owns a 2011 lincoln mkx. the contact stated that while driving approximately 60 mph and decelerating, the vehicle vibrated excessively. the vehicle was taken to an authorized dealer where the contact was informed that the rotors needed to be replaced. only the rear rotors were replaced. the manufacturer was notified of the defect. the approximate failure mileage was 17,000. the vin was unavailable. mah
06/13/201217000
 Tl-the contact owns a 2011 lincoln mkx. the contact was driving approximately 60 mph and when the brake pedal was engaged the vehicle began to vibrate excessively. the vehicle was taken to an authorized dealer for diagnosis. the rear rotors were replaced. in addition, the dealer most recently informed the front rotors would need to be replaced. there was not a repair. the manufacturer was notified of the defect. the approximate failure mileage was 17,000. the vin was unavailable. js