Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| AS-21778 | 03/01/2011 | 10039111 | Ready | 07/08/2011 | |
| AS-21778 | 03/01/2011 | 10039111 | Ford: there may be a steering drift while driving on a flat or uneven road surface. 2010-2011 fusion/milan/mkz. this could be normal. *rm | 07/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/15/2011 | 359 | ||
| Tl-the contact owns a 2011 lincoln mkz (na). the contact stated that the vehicle drifted to the left and had a steering issue. the contact noticed the failure moreso on the freeway at high speeds. the vehicle was taken to an authorized dealer who stated that there was no problem with the steering. the vehicle had not been repaired. the current mileage was approximately 4,000. the failure mileage was 359-bk | |||
| 05/19/2010 | 2600 | ||
| We purchased a 2010 lincoln mkz last year for my wife. as soon as i drove it off the lot i realized there was a drift to the right.we do not drive the car often and we decided to let it go until the first recommended checkup. it was checked and the alignment was found to be in specs as per ford. there was also a letter to the dealers stating that the drift was a characteristic of other front wheel drive ford products and there is no problem with the vehicle! i have contacted ford ever since the service and they will do nothing to repair it. if i look away and don't realize i have eased the pressure of holding the wheel, the car changes lanes to the right at any given time. never to the left with road crown in the road, crosswinds or whatever as described in the letter from ford. as of yesterday's phone call, the customer representative said there is nothing that ford will do to correct this problem since it is a characteristic of the vehicle!!!! as per their notice, this is characteristic of not only the mkz model but also the 2006 zephyr, 2006-2010 fusion/milan, and the 2007-2010 mkz as well. i do wish you can investigate them and correct this safety problem since my wife and i plan on doing a lot of traveling this summer with the car and i'm actually afraid to drive it on trips. | |||