Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0399 | 05/12/2003 | 10002781 | Tie rod end inspection procedure. *tt | 09/17/2003 | |
| 9912778 | 05/01/1999 | 607096 | Information regarding new service steering gear. *tt | 09/13/1999 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 98241 | 12/07/1998 | 604053 | Diagnostic service tips on passive anti theft system ( pats ). *yc | 03/16/1999 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
| 03610 | 03/31/2003 | 10001861 | Tie rod end inspection procedure. canada vehicles only. *tt *jb | 07/23/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE98024 | FORD MOTOR COMPANY | 04/21/1998 | 07/21/1998 | TIE ROD END FAILURES | ||
| Alleged tie rod end separates from the adjustment sleeve compropision steering control | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/01/2000 | 7 | 11/01/2000 | |
| My suv surves to the right so bad i have to hold the steering very carfully i took it to the dealer 7 times no luck someone please help i am very upset!!*ak | |||
| 02/01/1999 | |||
| Driving at approximately 60 mph consumer had lost control of vehicle. vehicle then rolledover ,tumbling along side of the median, front end was totally damaged, and dual airbags did not deploy, causing injuries. *ak | |||
| 01/18/1998 | |||
| The steering is not responsive enough for road tracking. constantly has to adjust the steering when driving the truck. contacted the dealer about correcting the problem. *ak | |||
| STEERING - LINKAGES | |||
| 10/27/2003 | 66872 | 4 | 05/16/2002 |
| Steering linkage. *ak | |||
| 09/10/2001 | 2 | 08/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 09/10/2001 | 1 | 08/01/2000 | |
| Lincoln dealer was not concerned about the problem. no safety defect listed. *ak | |||
| 05/01/2001 | 15 | 04/11/2001 | |
| While traveling on highway consumer noticed that vehicle will bounce down to the ground. dealership is aware of problem.*ak consumer stated the suspenison light would illuminate, the air compressor relay was replaced for the rear suspension, the front washer was inoperative, cigarette lighter was inoperative, dealer found a fuse to be blown, the abs light illuminated, right front speed sensor was replaced, also the right frnt pitman arm was replaced, and the the front pads and rotors were replaced sue to them being worn which were causing nosie to be heard by the consumer.*jb | |||
| 08/24/2001 | 1 | ||
| The current design of the tie rod is such that, when it wears out or fails it completely falls apart. on the previous design of the tie rod, even after failure, the ball was captured and could not come apart until it was completely worn out after thousands of miles allowing for plenty of warning.*ak | |||
| 08/25/2001 | 1 | 10/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 06/16/2006 | 52800 | 1 | 06/13/2006 |
| I was driving on a straight stretch of road through riverside, pa doing 35 mph when i experienced violent shaking in the front end of the vehicle. i had extreme difficulty maintaining control of the vehicle and almost hit 3 people walking alongside the road. when i was able to stop the vehicle i discovered that the inner tie rod had broken and that the right front passenger wheel was completely turned inward. the inner tie rod and associated mechanical parts were replaced. (old parts not available). *jb | |||
| 03/30/2005 | 92000 | 1 | 11/20/2002 |
| I visited my father who lives 22 miles away. i made it there and back fine. i just got back into my hometown when i crossed a set of tracks that are on a turn. i was traveling approximately 35 mph. after crossing them i straightened my wheels and my navigator began to shake with extreme violence. i immediately braked and turned down a side alley to get off the street. that's when i seen the broken passenger side tie rod.*ak | |||
| 07/05/2002 | 2 | ||
| Total loss of steering due to failure of left outer tie rod. repaired under extended warranty, recurred. *bf the second loss of steering occurred while the consumer back out of the garage. *sc | |||
| 07/23/2004 | 112329 | 1 | |
| Fax fm archie bice (pa) re defective tie rod on his wife's 1998 lincoln navigator.*mr while driving over a speed bump the front of the vehicle jumped sideways in a violent manner. the consumer drove over another speedbump and the same thing happened. the consumer's husband checked the vehicle when she got home and noticed that the tie rod broke off at the end (the ball separated from the socket). the consumer contacted the manufacturer and was told that this failure was not a common problem therefore no they would not provide any assistance. *nm | |||
| 07/23/2004 | 112329 | 1 | |
| Vehicle's tie rod broke on 1998 lincoln navigator.*mr while driving over a speed bump the front of the vehicle jumped sideways in a violent manner. the consumer drove over another speedbump and the same thing happened. the consumer's husband checked the vehicle when she got home and noticed that the tie rod broke off at the end (the ball separated from the socket). the consumer contacted the manufacturer and was told that this failure was not a common problem therefore no they would not provide any assistance. *nm | |||
| 08/10/2004 | 1 | ||
| While driving 15 mph the left front wheel turned opposite to the vehicle. the vehicle was towed to an independent shop, and technician determined tie rod popped off the steering column. dealership was not notified. *ak | |||
| 07/04/2002 | 91537 | 2 | 07/02/1997 |
| Without any warning while backing the truck up, the front right wheel laid sideways. the truck was towed to the dealership for examination. the technician replaced the tie rod end and the pitman arm. *jb both tie rods failed. *sc *jb | |||
| 08/22/2001 | 38216 | 3 | 06/02/2000 |
| While driving, the left tie rod separated, which almost caused an accident. *jb while driving, the right tie rod separated. (all parts were replaced by the dealer) the consumer was able to stop the vehicle without causing an accident because both failures occurred at a low speed. when the tie rod broke, along with the inner binding, the reaction was extremely violent and difficult to control. the left inner and outer tie rod end were replaced. the sway bar link had broken. (the right tie rod end and sway bar link was replaced) *scc *jb | |||
| 04/04/2003 | 76162 | 1 | 11/01/2002 |
| The tie rod assembly failed. *jb the consumer was at a stop sign and just completed a right turn when it appeared that the left tie rod had broken. scc | |||
| 07/05/2002 | 1 | 07/01/1997 | |
| Vehicle was going 35-40mph and the front end started violently shaking due to tie rod breaking. vehicle was very hard to control at a low speed due to wheels locking in a turning position with the steering wheel still spinning. vehicle was just in for repair a week before to replace the sway bar. dealer notified. *ak the consumer stated that the service manager at dealer stated that they have had similar problems with the navigator. *scc | |||
| 10/02/2001 | |||
| Consumer states that the tie rods broke off while the consumer was doing 70 mph and then when the consumer was doing 25 mph. contacted dealer | |||
| 02/24/2000 | 1 | 04/01/1999 | |
| We were siting in the parkinglot when we heard a loud bang and the front left side of the navigator dropped i got out to see what had happend and look under the car and saw the end of the rod hanging down. it faild right where it would conect to the front suspension i have never seen a tie rod fail before. and too fail whill we were not driving was nice. i had just pulled into the parking lot and had been parked for about ten minutes when it just failled. *ak | |||
| STEERING - RACK AND PINION | |||
| 05/05/1999 | 03/01/1999 | ||
| Consistent intense knocking following cold start. considerable increase in oil consumption. *ak | |||