Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 030709 | 04/01/2003 | 10002680 | Repeat air suspension compressor drier failures. *tt | 09/10/2003 | |
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 13158 | 08/01/1999 | 6091971 | Some vehicles equipped with four wheel air suspension may require a ride height adjustment procedure be performed before setting alignment. *tt | 11/17/2000 | |
| 6930 | 09/01/1999 | 6090270 | Subject regarding vehicles with four wheel air suspension may require a ride height adjustment procedure performed before setting alignment. *tt | 03/13/2000 | |
| 99157 | 07/26/1999 | 608436 | Some vehicles may exhibit vibration, shimmy and body boom at speeds above 72 km/h (45 mph). *tt | 12/01/1999 | |
| 980310 | 04/01/1998 | 603504 | Experiencing vibration at cruise over 50 mph. *yc | 02/23/1999 | |
| SUSPENSION - FRONT | |||||
| 982741 | 04/01/1998 | 603594 | Some vehicles may exhibit a low speed ( under 35mph ) clicking noise. this may be caused by a cage nut rocking on the cottor pin for front axle half shaft spindle. *ak | 02/25/1999 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0392 | 05/12/2003 | 10002775 | Repeat air suspension compressor drier failures. *tt | 09/17/2003 | |
| 16015 | 07/01/2002 | 636202 | Some vehicles with air suspension may exhibit an initial or repeat compressor dryer failure. *tt | 11/06/2002 | |
| 15651 | 02/01/2002 | 630704 | Some vehicles equipped with air suspension may exhibit an air leak and/or overnight bleed down of the air suspension. *tt | 04/19/2002 | |
| 15362 | 11/01/2001 | 630374 | Some vehicles may exhibit air suspension malfunction. *tt | 04/16/2002 | |
| 15528 | 01/01/2002 | 630059 | Subject regarding air suspension compressor quality. *yd | 04/12/2002 | |
| 14359 | 09/01/2000 | 618633 | Subject pertaining to air suspension leaks. *jb | 04/18/2001 | |
| 98254 | 12/21/1998 | 603643 | Some vehicles equipped with air suspension may exhibit an intermittent check suspension lamp on and diagnostic trouble code (dtc) c1770 and/or c1845 illuminated. *yc | 03/01/1999 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 981515 | 08/03/1998 | 609555 | A clunking noise heard from front endcaused by front stabilizer bar contacting the frame. *ak | 04/04/2000 | |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/21/2008 | 170000 | 1 | |
| Tl* the contact owns a 1998 lincoln navigator. the contact stated that upon entering the vehicle she noticed that it was low to the ground. the vehicle was towed to a local repair facility, and a technician concluded that the suspension sensors failed. no repairs were made. the failure and current mileages were 170,000. updated 12/7/09 *cn updated 12/08/09.*jb | |||
| 11/17/2001 | 4 | 10/01/1998 | |
| We have had our navigator into the dealership a total of 8 times in the last 3 years. the following had to be replaced: sunroof, groaning noise from beneath the hood (in 4 times for this still not corrected), cd player replaced, sterio replaced, heating elements both front seat replaced 2 times each, incorrect lug nuts, incorrect tire wrench, shaking in stering @ highway speeds-still not corrected, lift system broken-not fixed, hood latch would not release, fuse blowen 3 times for ac outlets, check suspension light on, check engine light on, rear turn sigal out, passenger window catches, incorrect spair tire. (tiresize: p265/70r17) | |||
| 12/31/1999 | 10/01/1999 | ||
| We five were driving to pendleton, oregon for a new years celebration we were all straight and sober. the car suddenly swung to the left driver corrected to the right. happened again, harder. rainy and cold and dark out. driver corrected but the car swung to the left as though possessed, hurling us into a nightmare 4 full rolls. driver sustained hole in her crown(head)plus hand and arm pain. passenger sustained shoulder pain. passenger behind person sustained back injuries. passenger behind driver in seatbelt o.k. except for bruising from seat belt. 5th person in back had compression in chest, knee wrenched, and horrible leg cramping for 2 weeks. thank god we lived to tell the story. i can be reached at 425-462-1396 i am connie(owner) staying at my daughters until she heals up. my husband is 70 years old and was behind driver-bruised only. *ak | |||
| 1 | 01/29/1998 | ||
| Vehicle difficult to control when driving in a cross wind. qcaw | |||
| SUSPENSION - FRONT | |||
| 05/17/2001 | |||
| Right front struts/ bearings and wheel separated from vehicle at highway speeds, causing damage to brake line. dealer has repaired vehicle, and thmanufacturer has been notified. *ak | |||
| 08/01/1998 | |||
| Front end camber cannot be adjusted leading to early tire failure | |||
| 1 | |||
| Front end alignment problems since purchase causing pulling. mjs | |||
| 05/05/1999 | 1 | 07/01/1998 | |
| After the second tire rotation at 15,000 miles, the front tires began showing very abnormal wear patterns. i contacted the tire manufacturer and they notified me they are having a very high incidence of similar complaints from virtually all navigator 4x4 vehicles. the dealer is telling me it is the alignment and that i should rotate the tires every 5,000 miles - or about half the interval the manual calls for. i have checked the alignment and that was not the problem. i feel there is a defect with the front suspension of this vehicle. *ak( dot number: ) | |||
| When traveling an dupon carrying a heavy load, vehicle got out of balance more then a inch. consumer has contacted dealer. dealer has yet to correct the problem. please provide any further details. *ak | |||
| 01/20/1999 | 1 | 01/01/1998 | |
| This same issue happened to another person's ford expedition and the shop reported that they had 5 other failures of the same part. the bar is made in mexico and appears to be of poor quality!!! *ak | |||
| 11/23/1998 | 4 | 04/01/1998 | |
| Tires slipping on rims, highway vibration vehicle since first purchased. dealer verfied slipping tires and relaced tires and wheels which did not solve the problem. while driving on damp pavement at 60mph front end lost control capability, resulting in car hitting guardrail on a staight way . *ak( dot number: ) | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 10/27/2003 | 66872 | 4 | 05/16/2002 |
| Suspension leveling system failure. *ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 08/22/2001 | 38216 | 3 | 06/02/2000 |
| While driving, the left tie rod separated, which almost caused an accident. *jb while driving, the right tie rod separated. (all parts were replaced by the dealer) the consumer was able to stop the vehicle without causing an accident because both failures occurred at a low speed. when the tie rod broke, along with the inner binding, the reaction was extremely violent and difficult to control. the left inner and outer tie rod end were replaced. the sway bar link had broken. (the right tie rod end and sway bar link was replaced) *scc *jb | |||
| SUSPENSION - REAR | |||
| 10/04/2009 | 124233 | 1 | |
| The air compressor continues to fail, this causes the back of the vehicle to drop way down. if this happens while the vehicle is traveling on the freeway i am afraid that the vehicle can flip over with myself and my baby. *tr | |||
| 10/20/2002 | 2 | ||
| I purchased my lincoln navigator in 1998. the problem i have is that the airbags filled up while driving and cause the vehicle to to swerve. the suspension stays in the up position. i have had this problem corrected once and it cost me $500.00 dollars. when the airbags fill with air the truck is raised in the rear to a very unsafe driving height that shifts most of the weight of the truck onto the front wheels. the first time i encountered this problem was at 55000 miles and now at 96500 the problem has occured again. i'm sure the dealer will not repair my $50,000.00 vehicle without charge, but i'm still headed for the dealership next week to get the problem corrected because it is to unsafe to drive in the condition it is in now. dt | |||
| 15 | 04/01/2001 | ||
| Hi my name is ramiro martinez i have this viehicle sinse 4-11-01 sinse this day i have take this vehicle like 15 times to the mechanic and is been the same problem the hold time rear suspension problem's when i bouht this viehicle like a month later i tooked back to the dealer for rear suspension problem's they fixed but like in month later the truck was down again for the same problem and they fixed again and kept going with the same problem in till now my problem is i don't have any warranty this truck any more and i already payed $250.00 one time to fixs the same problem now the truck is down again of the same problem and now the dealer wont's me to pay$350.00 to fix the same problem rear suspension problem's thank you. *ak | |||
| 06/26/2002 | |||
| Rear end is scraping the ground while driving. dealer notified.*ak | |||
| 07/05/2002 | 1 | 07/01/1997 | |
| Vehicle was going 35-40mph and the front end started violently shaking due to tie rod breaking. vehicle was very hard to control at a low speed due to wheels locking in a turning position with the steering wheel still spinning. vehicle was just in for repair a week before to replace the sway bar. dealer notified. *ak the consumer stated that the service manager at dealer stated that they have had similar problems with the navigator. *scc | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 05/15/2004 | 50000 | 1 | 09/07/1999 |
| Rear air suspension total failure without warning. *ak | |||
| 10/21/2002 | |||
| Consumer states, the rear air suspention compressor is leaking. dealer has been notified. please provide further information. ts | |||
| 05/15/2001 | 15 | 04/01/2001 | |
| Hi my name is ramiro martinez i have this vihecle for fifteen months sinse i have this car is been in the shop for like fifteen times and the problem is been the same all the time air suspension problems know my warranty is expires and know i have to pay when ever the truck is down ihae pay already $250.00 to have them fix and the truck is down again know i have to pay another $350.00 to fix the same problem the truck is been having since i bought it. *ak | |||
| 05/01/2001 | 15 | 04/11/2001 | |
| While traveling on highway consumer noticed that vehicle will bounce down to the ground. dealership is aware of problem.*ak consumer stated the suspenison light would illuminate, the air compressor relay was replaced for the rear suspension, the front washer was inoperative, cigarette lighter was inoperative, dealer found a fuse to be blown, the abs light illuminated, right front speed sensor was replaced, also the right frnt pitman arm was replaced, and the the front pads and rotors were replaced sue to them being worn which were causing nosie to be heard by the consumer.*jb | |||