Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
0320310/13/2003039810004886Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt01/14/2004
0318109/15/200310004027Remote keyless entry (rke) - service tips. *tt11/14/2003
1679704/01/200310002670Vehicles with keyless entry pad may exhibit dead battery, no start, interior lamp/headlamp self-activation, or inoperative keyless entry pad. *tt09/10/2003
1567102/01/2002630736Some 4x4s may exhibit a momentary interruption of the radio and/or interior cambin lights when the one-touch-down feature of the driver's power window is activated. *tt04/23/2002
0019209/18/2000618579Some vehicles may exhibit an inoperative courtesy, glove compartment, underhood, running board lamps, power windows, radio and rear wiper in the morning or after vehicle is left unattended for 45 minutes. *jb04/17/2001
1222712/01/1998615488For all vehicles with generic electronic module (gem) concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt01/17/2001
008704/17/2000613581Concerns with courtesy, glove compartment, underhood, running board lamps; power windows; radio; and rear wiper all inoperative in the morning or after vehicle is left unattended for 45 minutes. *mr07/21/2000
690509/01/19996090213Information on removing and / or replacing the generic electronic module (gem). *tt03/10/2000
9824612/07/1998604059Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc03/16/1999
ELECTRICAL SYSTEM - BATTERY
024503/04/2002636065Information regarding discharged battery charging service tips and guidelines. *tt11/05/2002
466008/01/1998615196Subject regarding the nagative battery terminal cover on some vehicles. *tt01/03/2001
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
1309808/01/19996091898Subject regarding mega fuse bracket cover. *tt11/16/2000
99686908/01/1999608801This online bulletin mentions that vehicles built on or after 6/25/99 no longer are equipped with a mega fuse bracket cover (xl34-14a099-f). the mega fuse bracket is located on the passenger side of the cowl, under the hood. *tt12/06/1999
ELECTRICAL SYSTEM - IGNITION
9916408/09/1999607657Concerns with a hard to turn ignition key and / or a hard to remove key from ignition cylinder. *tt10/04/1999
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
016204/02/2001619266Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt05/22/2001
99-619305/01/1999607010Information on resetting the passive anti-theft system (pats). *tt11/03/2000
1215411/01/1998613173Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs06/19/2000
585603/01/1999605243Information on diagnosing passive anti-theft system (pats) issues. *tt06/04/1999
ELECTRICAL SYSTEM - IGNITION - MODULE
99-618905/01/1999607005Subject regarding abs electronic module now available for service. *t11/03/2000
991313808/01/1999609050Information on replacing and removing the generic electronic module (gem). *tt12/07/1999
ELECTRICAL SYSTEM - IGNITION - SWITCH
01211310/29/2001627774Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control02/22/2002
ELECTRICAL SYSTEM - WIRING
9922210/18/19996089681Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt02/11/2000
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
1408604/01/2000613724Exhibiting a delayed operation / inoperative instrument cluster with koeo or koer. *tt08/07/2000
858204/01/2000613688Some vehicles may exhibit a delayed operation / inoperative instrument cluster with koeo or koer. **mr07/27/2000
980501511/01/1998613036Brief information stating that certain vehicles are equipped with a new hybrid electronic instrument cluster (hec). *tt06/16/2000

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES06V286000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES05V388000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V347000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES08V025000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V336000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V488000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V078000
 Ea05-005 is closed with ford
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V347000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES08V025000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V336000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V078000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V488000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES06V286000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES05V388000
 Ea05-005 is closed with ford

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/21/201199000
 Tl- the contact owns a 1999 lincoln navigator. the contact stated that the vehicle caught on fire while parked with the engine off. the dealer was contacted in regards to the failure but denied any assistance with repairs. the manufacturer was not contacted and the vehicle was not repaired. the failure and current mileage was 99,000. the vin was not available. kmj
09/21/201199000
 Tl- the contact owns a 1999 lincoln navigator. while the vehicle was turned off, the contact stated that the vehicle caught on fire. the dealer was contacted, but denied any assistance with repairs to the failure. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 99,000. nw
11/15/201086000
 1999 lincoln navigator-spark plug blow out
02/12/20101461161
 Rear taillights would not work and headlights would not go off at times door ajar would come on and all doors were closed at times heated seats would work and sometimes not took to shop and had wiring diagnostics done and found out needed new headlight switch put in it shorted out burning wires under dash garage had to order new headlight switch put it in and it did not work ordered 3rd one and same situation still did not work am being told by ford and garage that there is a backorder on part because of known problems with the headlight switch control that is being made and will be at least a month tell parts are available. if i would not have been outside in car when the smoking started under my dash by the headlight switch the car would have burned to the ground but luckily it was just the wiring harness that was hurt this is a dangerous situation property damage was to my 99 lincoln navigator with wires burning. *tr
10/09/20081330001
 It seems that this issue that i'm having with my vehicle already was raised and dismissed. however, i very much would like this investigation re-opened because i believe that the problem is under reported. i own a 1999 lincoln navigator and every time it rains, my windshield wipers, windows and locks stop working. this happened as i was driving so needless to say i slowed down to almost a crawl and subsequently was pulled over by the police. they helped me to pull my vehicle off the road and i had to wait until it stopped raining before i can drive back home. no doubt that this is a hazard not only for me, but for other motorists as well. the very next day, i got in my truck, turned the ignition, the truck started however it did not remain started. it was as if it was out of gas. i had the truck towed to a lincoln dealership, and was told that there is a windshield leak and it leaked on the gem module and fuse box harness and would have to be replaced. i talked to a auto glass expert who told me that eventhough the dealer was stating that the leak is from the windshield, it is not. according to him, he has taken out, resealed and reinstalled windshields only to have those customers come back very angry due to the leak still occured. this problem was reported by ford expedtion owners, however i don't see any evidence that complaints from navigator owners were considered and/or investigated. it's interesting that i am having this same problem, but with a different model of ford/lincoln. i feel very strongly that this issue deserves a second look. furthermore, because this is such a costly ($1,800.00) repair, it is my prayer that the government will step in and make this auto maker take responsibility and issue a recall and have the problem correctly identified, it may not be leakage from the windshield, and subsequently fixed. i ask this in safety of all of us. even if i trade this vehicle in, someone else, just like me, will purchase this danger. *tr
06/09/20071
 1999 lincoln navigator with electrical related problems customer states that his car caught on fire an he believes that its ford fault and that they should replace it **cc the consumer stated vehicle caught on fire on 06/09/07 and all passengers were able to get out of the vehicle himself and his two daughters. the consumer stated he either wants ford to fix the vehicle or provide him with a new vehicle being as though this is his only means of transportation to and from work. the consumer also stated would like an investigation as to what caused the fire. *tr
04/17/2006103000303/06/2005
 Tl*the contact owns a 1999 lincoln navigator. at 103,000 miles the contact was driving at 25 mph and the vehicle started shaking ,and he almost lost control. the mechanic stated that the air conditioning compressor and the relay failed and needed to be replaced. after driving 1,000 miles the vehicle failure recurred. the relay failed and was replaced by the ford dealer. on 4/16/2007 after driving over a bump, the driver heard metal scraping and the vehicle was very hard to control. the dealer stated that the compressor failed and needed to be replaced. the current mileage was 105,000.*ak
04/06/20051
 Vehicle was parked in front of residence and fifteen minutes later it caught on fire. driver was able to extinguish the fire, and vehicle was towed to dealer. *ak
12/15/2003100000509/01/1998
 Spark plugs failed. as a result, vehicle jerked forward without warning. *ak coolant leaked twice in the past. the radiator assembly was reinstalled. the left front window squeaked. the trim on the front door panel was removed and reinstalled. the engine light had come on and the engine had run rough. the service dealer replaced the faulty coil pack on the #4 cylinder. the heater hose was replaced due to leakage. the heater did not blow air and displayed a burning smell. *sc
04/15/2003
 The engine had to be replaced because the electro spark plugs went inside the engine. the dealer was n otified but nothing could be done. *nlm
ELECTRICAL SYSTEM - IGNITION
11/15/19990
 Vehicle stalls without any warning, usually when making a left turn.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
07/14/20036000006/15/2002
 Rear wiper does not always come on, odometer lights go out, door ajar light comes on when all doors are closed, radio sometimes will not turn up, interior cabin lights come on, seat warmers do not come on. all of this happen intermittently, with no warming, rhtme or reason. unable to have diagnosed, but constantly read entries of same problems from other owners....can be a safety risk when i cannot clear rear window of rain/mud.
05/01/200160000204/01/2000
 The windshield wipers come on and off intermittently without being switched on/off. they seem to have a mind of their own. the rear wiper does not come on at all most times, even when turned on. also, the odometer lcd readout comes on and off intermittently. several light on the dash controls panels come on and off at will as well. it just seems that there is several problems with the wiring systems or possibly in the computer. however, since it only does it intermittantly you cannot plan to check it with the dealer, because there is no telling when it will occur and how long it will last.*ak