Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
1579404/01/2002637511Some 4x2 vehicles equipped with p275/60/r17 continental-general tires may exhibit a highway speed tire vibration. *tt12/02/2002
1572703/01/2002636371Some 4x2 vehicles equipped with p275/60/r17 continental general tires may exhibit a highway speed tire vibration. *tt11/07/2002
00B5709/01/2000618608Continental general tire company announced a customer satisfaction program on 16-inch p245 / 75 r16 contitrac as tires. *jb04/17/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/03/200878000
 Tl*the contact owns a 1999 lincoln navigator. the vehicle has four cooper futura adventurer h/t tires. the contact stated that two caps on two of the tires have become detached. the manufacturer is giving him the run around concerning replacing the tires. nhtsa campaign id number 02t003000 (tires:sidewall) was referenced. the tire size was unknown. the failure mileage was 78,000.
09/02/20031
 The rear passenger tire blew out, which caused the consumer to abruptly pull over. *jb
04/14/20031
 The right rear tire blew out. the consumer took the tire to 2 different places and the first mechanic stated the blow out was caused by a road hazard, and the second mechanic stated he was unable to tell, but maybe due to an alignment problem.*jb
10/13/2002111/01/2001
 My daughter and i both own 1999 navigators. i have had one tire split and she has already had to replace two and now the third tire is defective. we believe the tires are defective and should be replaced. the tread has split on all these tires. dt
10/10/2000210/01/2099
 Continental and the dealer conspired together and my first tire was thrown away in 2 days against my wishes.no safety defect noted. *ak
04/10/2000305/01/1999
 I was under the impression that the tires would last at least 60 thousand miles, with reasonable care, however we were wrong. two of the tires now have plugs in them, one of which we are afraid to use, since weve had to have two different dealers put plugs in on two different occasions during a recent trip.*ak (dot number: 025825 tiresize: 17 in)
03/01/1999
 I have the same symptoms with my tires that the other recalled tires have. *ak (dot number: ad70449228 tiresize: p245/75r16)
12/01/1999105/01/1999
 Two original tires 'shreaded' beyond repair within first year. same defect as ford motor company has experienced with its firestone tires. the failure appears the same as what has been noted in lincoln navigators sold in saudi arabia. *ak (tiresize: 16 inch)( dot number: tire size: 16 inch )
1
 While driving consumer experienced poor drivability, upon inspection he noticed that the left rear tire had a 8-10 inch split down the middle, to the belts (17 in firestone tires). nlm
08/24/2000106/01/1999
 I noticed a vibration in the steering wheel at approximately 60+ mph. i thought i needed a front end alignment so i scheduled it at the time i had the engine oil changed. after the oil was changed, i was informed the rear right tire was bad and the tire was replaced by the dealer free of any cost to myself. i do not have the vibration any more. i am happy with the replacement policy but am concerned with the structual integrity of the other tires. in light of the recall by continental of only 16 inch tires, i think it might be prudent to review history on the 17 inch tires. *ak( dot number: tire size: p255/75r17 )
01/11/1999112/01/1998
 On january 11, 1999 my husband and myself had pulled off the lot of the dealership when we came to the red light about 100 feet away from the dealership . when the light turned green and we proceed thru the light the left rear side of the vehicle went bomb and the tire rolled down the street beside us.
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
04/30/200578000109/15/2001
 Spare tire on 1999 lincoln navigator fell off, landing in roadway. spare and wheel weigh approx. 80 lbs. no injury or damage to other vehicles occured as this transpired on a residential street at low speed. concern regarding failure at highway speed or in congested area. no prior warning of failure.
07/25/2004108/29/1999
 (1) nothing before it happened. (2) i was driving to work at 10:50 pm and as i made a right hand turn into the parking lots at about 5-10 mph, i heard a clank and bump bump. i turned and saw nothing and slowly moved forward where i saw a tire in the road behind me. i turned around and went back and saw it was a good tire and rim about the size i had on my car. i looked under my car and to my suprise my spare was gone. i picked up the tire and metal bracket that held it. i could not find anything else. the next day in daylight i looked under my car and found that the cable that holds the spare tire was broken at the point where it came out of the bracket. (3) i took the car to my local dealer and he didn't look at the car but said he had never heard of this happening before. i asked him to fix it free and pass this info up the ladder as this was a serious accident waiting to kill someone. i told him the day before i had been driving on the interstate @70 mph and if it came off then i was sure i could have killed someone. he said i was lucky, but he couldn't fix it for free and my car was 5 years old. i told him this was a safety issure and the spare tire had never been put on the car. nothing he could do but gave me an 800 number to call. i did and got nowhere with them either, i did get a reference # 0420083070. i'm almost scared to drive the car, as the spare tire could come off and kill someone. *ak
TIRES - TREAD/BELT
01/18/200767300210/15/2005
 I have a 1999 lincoln navigator 2wd with general ameritrac tr tires. tire size p245/75/16 and the tires have maybe 50% wear on them. i have had both rear tires blow out on the freeway at two different times. i know that i didn't hit anything. also in both tire failures i first noticed tire vibration, then noise, then the tire blew out. when i first noticed the vibration i was traveling on the freeway at approximately 65 to 70 mph and when the tire finally blew out i was traveling about 55 mph. i have four general ameritrac tr tires in my possession except for the first tire that blew out a couple of months ago. the tires are no longer on my vehicle since i feel they are very unsafe. *nm
06/30/2006107/19/2001
 On june 30, 2006, we were traveling in a 1999 lincoln navigator from arkansas to texas. our tire tread totally separated from the wheel as we were going down the highway at 60 miles an hour. luckily no one was hurt. we had the tire replaced at a cost of $313.01. this is exactly the same problem we had with wilderness at tires, which were recalled. we believe this tire should be eligible for recall. the tire is contienental trac at, p255-75r17-1138, dot #ad90448477. *jb
01/23/20051
 The right rear tire on the consumer's 1999 navigator lost it's tread cap and as a result the driver lost control of the vehicle. the right rear tire was flat with no outward signs of impact or sidewall damage. *ts as a result of the tire(continental contitrac a/t tire 205/75sr 17 radial tire). *nm
04/07/200561455210/20/2003
 Tire tread separation at 65 mph, 2nd tire in 6 months. caused damage to vehicle. *ak
10/16/2004110/21/2003
 Checked pressure at 40 # at 9am. left on a trip at 1130. at 1150 there developed a heavy vibration at 70 mph. slowed to 45 and the right rear suffered complete tread separation damaging the right rear during separation. old tread is still on shoulder of i75, rest of tire replaced in tampa at a goodyear dealership. *jb
09/01/20031
 While driving 65 mph the right rear tire tread separated. the cause was undetermined. *ak
04/13/200346000109/20/2002
 I have a complaint about the tires on my navigator, they are continental contitrac at's the size is p255-75r17 and the dot number off the tire for production time is 129. on sunday april 13 i was traveling down i-4 from tampa to winter haven florida at approximately 70 mph when the truck started shaking violently. i pulled to the side of the road and the right rear tire had separated and a large piece of the tire had come off. i put on the spare and drove home, continental told me to go to tire kingdom which would not help me. i just ask that we have safe tires on our vehicles and this tire company seems to do everything but take the blame for the problem.*jb
06/21/20011
 While driving, the tread of the left rear tire separated from the tire, the consumer is requesting reimbursement per the customer satisfaction program (continental contitrac as, p245/75r16, dot #ad70449387). nlm
11/21/2000110/01/1999
 We had a tire-tread separtation incident on our lincoln navigator with the original continental tires. . i reported to company, but i do not know if they reported it to you. call me with any additional questions. *ak (dot number: ad70449247 tiresize: p245/75r16)
10/17/2000203/01/1999
 I had tread separate on a second tire on my vehicle (the first tire tread seperated about six months ago). this happened while on a freeway traveling at 65-70 miles per hour. a chunk of tread about 12 -16 inches long ripped completely off of the tire. i then had to change the tire on the side of the freeway with cars and truck passing me at 70 miles per hour. this was an extremely scary situation. the passenger in my vehicle was also extremely distressed.*ak (dot number: ad70 449 0 tiresize: p245/75r16)
09/08/2000101/01/1999
 The tires tread completly separated from the sidewalls. all that was left on the rim after stopping were the two sidewalls standing like doughnuts on the edges of the rim. other drivers saw chunks of rubber flying out from under the vehicle and thought i had run over a tractor trailer shed recap. *ak (dot number: 70 449 338 tiresize: p245/75/r1)
10/01/1999212/01/1998
 Continental contitrac as 16 tires experienced tread separation. *slc
07/17/20001
 The continental contitrac at p255/75r17 tire on the vehicle experienced blowout from tread separation which caused damage to the vehicle. *mjs
09/04/1999102/01/1999
 Tread seperated from tire( dot number: )
04/28/2000112/01/1998
 Tread separated from carcass at speed, difficult to control vehicle, but luckily it was right rear and i felt it starting to go and slowed before total tread separation( dot number: tire size: 255/75r-17 )