Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE
08/22/20081
 I am the owner of a 2000 navigator. i bought it from a private owner about a year and a half ago. when go to change gears, the vehicle sometimes won't go into gear or if i put it in park, it sometimes won't go. then i tried to use my emergency brake when parking, which is what i had to resort to due to the vehicle not staying in gear, it also would not work. i went to get my vehicle safety inspection and of course it did not pass. so that prompted my online research as to how to fix the problem. then i came across the recall in formation for this vehicle and similar models and i see that some recalls were made, but not for my vehicle's year. i was wondering if my vehicle's year model should be included in some of the other recalls because i have the exact same problem but my vehicle is a 2000 and the recall was for a 1998 and so on. thank you. *tr
PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE
08/25/200344500808/21/2003
 I purchased a 2000 lincoln navigator from laurel-ford dealer in mississippi on august 21, 2003. after asking the dealership if all necessary maintenances were done on vehicle my family and i left for new york. i still had the original mfr warranties and i purchased an extended warranty plan. while traveling on the interstate on august 25th the brake lights came on and suddenly the left rear tire exploded. my family and i feared for our lives. it turned out that the brakes were faulty, no emergency brakes, no stablizer, heavily rusty links, and etc. the tow truck had to tow us twice. after ariving in new york, a dealer, told me that the vehicle was never serviced. they explained in detialed in wrting. we could have been killed. i was on vaction with my twin boys and wife. i very angried with the laurel-ford dealership in ms and its owners. the tires seem dry rotted and corrosion was very visiable under the suv. since then, i spent over $5000 getting this navigator fixed and got very little satisfactin from the owner and his dealership. *ak