Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0399 | 05/12/2003 | 10002781 | Tie rod end inspection procedure. *tt | 09/17/2003 | |
| STEERING - LINKAGES | |||||
| 14189 | 06/01/2000 | 613889 | Concerns with squeaking noise from tie rod end. *tt | 09/20/2000 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 0241 | 03/04/2002 | 636054 | Subject regarding idler arm replacement specifications. *tt | 11/04/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
| 03610 | 03/31/2003 | 10001861 | Tie rod end inspection procedure. canada vehicles only. *tt *jb | 07/23/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/01/2003 | 28722 | 5 | |
| While driving at any speed the steering column locked up intermittently. this problem happened five times since july. the dealer worked on the problem and claimed that it was fixed, but the problem still persisted. *ak | |||
| 07/01/2003 | 38000 | 5 | 12/01/2002 |
| While driving at 85 mph, the steering column locked without warning. *ak the vehicle also lock at 55 and 70 mph. the vehicle locked again after it was fixed but was broken out of the lock. the vehicle would lunge forward when started. the mechanic found nothing wrong. the emergency brake must be used. *sc *jb | |||
| 07/21/2003 | 1 | 02/01/2001 | |
| Steering wheel makes noise either way, turning left or right. dealer notified.*ak the noise wa random and not always present. *ph *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/11/2005 | 1 | ||
| Dt: contact stated while driving on a dirt road at 50 mph she lost control of vehicle and it crashed into a ditch. upon impact, the driver's side air bags did not deploy. injuries were sustained. *ak updated 12/7/2005. *nm | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 08/25/2003 | 44500 | 8 | 08/21/2003 |
| I purchased a 2000 lincoln navigator from laurel-ford dealer in mississippi on august 21, 2003. after asking the dealership if all necessary maintenances were done on vehicle my family and i left for new york. i still had the original mfr warranties and i purchased an extended warranty plan. while traveling on the interstate on august 25th the brake lights came on and suddenly the left rear tire exploded. my family and i feared for our lives. it turned out that the brakes were faulty, no emergency brakes, no stablizer, heavily rusty links, and etc. the tow truck had to tow us twice. after ariving in new york, a dealer, told me that the vehicle was never serviced. they explained in detialed in wrting. we could have been killed. i was on vaction with my twin boys and wife. i very angried with the laurel-ford dealership in ms and its owners. the tires seem dry rotted and corrosion was very visiable under the suv. since then, i spent over $5000 getting this navigator fixed and got very little satisfactin from the owner and his dealership. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 04/23/2004 | 68000 | 1 | 12/01/2003 |
| Wife and 2yo daughter driving down road and totally lost control of steering. went off side of road and managed to stop vehicle. upon inspection of vehicle, i saw that the tierod outer joint sheered at the bolt. dealer only replaced the tie rod end. | |||
| 08/25/2003 | 44500 | 8 | 08/21/2003 |
| I purchased a 2000 lincoln navigator from laurel-ford dealer in mississippi on august 21, 2003. after asking the dealership if all necessary maintenances were done on vehicle my family and i left for new york. i still had the original mfr warranties and i purchased an extended warranty plan. while traveling on the interstate on august 25th the brake lights came on and suddenly the left rear tire exploded. my family and i feared for our lives. it turned out that the brakes were faulty, no emergency brakes, no stablizer, heavily rusty links, and etc. the tow truck had to tow us twice. after ariving in new york, a dealer, told me that the vehicle was never serviced. they explained in detialed in wrting. we could have been killed. i was on vaction with my twin boys and wife. i very angried with the laurel-ford dealership in ms and its owners. the tires seem dry rotted and corrosion was very visiable under the suv. since then, i spent over $5000 getting this navigator fixed and got very little satisfactin from the owner and his dealership. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While traveling 20-25 mph and making a turn steering whieel locked up, causing vehicle to skid, and resulting in an accident. please provide further information. *ak | |||