Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 15937 | 05/01/2002 | 637845 | Information on replacing the liftgate / trunk module. *tt | 12/06/2002 | |
| 15938 | 05/01/2002 | 637846 | Information used when replacing the drivers seat module. *tt | 12/06/2002 | |
| 15809 | 04/01/2002 | 637535 | Information on using nsg diagnostic card version 20.1 and service card version 10.2 when servicing. *tt | 12/02/2002 | |
| EQUIPMENT - ELECTRICAL | |||||
| 041802 | 12/13/2004 | 042418 | 10014091 | Deployable running boards (drb) intermittently inoperative. *tt | 04/28/2005 |
| 04182 | 01/01/2004 | 10013108 | Deployable running boards (drb) intermittently inoperative. *tt | 04/07/2005 | |
| 17698 | 04/01/2004 | 10008214 | Power running boards grinding, auto reversing, or stopping mid-way when deployed. *tt | 07/23/2004 | |
| 17754 | 04/01/2004 | 10008244 | Retractable running boards do not deploy/stow with engine off. *tt | 07/23/2004 | |
| 17373 | 11/01/2003 | 10008187 | A diagnostic trouble code (dtc) b2721 (liftgate/decklid ajar output short to ground or open) in the power liftgate module. *tt | 07/22/2004 | |
| 17249 | 10/01/2003 | 10004903 | Retractable running boards do not deploy/retract. *tt | 01/14/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 16366 | 10/01/2002 | 10013085 | A/c evaporator core icing. *tt | 04/07/2005 | |
| 16309 | 10/01/2002 | 10013078 | High side pressure fluctuations on vehicles equipped with a fixed scroll a/c compressor. *tt | 04/07/2005 | |
| 0459 | 03/22/2004 | 10008543 | Intermittent loss of cooling or airflow from a/c system at highway drives. *tt | 08/04/2004 | |
| 17356 | 11/01/2003 | 10008182 | Loss of climate control cooling during extended driving. *tt | 07/22/2004 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 16308 | 10/01/2002 | 10013077 | Various 2003 vehicles equipped with premium cd-6 radios - cd-6 shuffle feature between discs not available. *tt | 04/07/2005 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 15940 | 05/01/2002 | 637850 | Subject regarding roof rack wind noise. *tt | 12/06/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||
| 08/15/2003 | 6982 | ||
| On 7/31 i had a tire pressure system fault error and took in for problem to be fixed. on 8/17 while driving vehicle i was shoved into steering wheel as far up as it would go and mirrors were going crazy on outside. i 'm three months pregnant and i already lost 2 of the 3 triplets i found out on 8/25. not sure if this is why or not. on top of that had another tire pressure system fault error. they put on machine and found 7 error codes and said they fixed, if it happened again to bring it back. on 8/30 the lights went nuts, the back liftgate almost crushed me in it. luckily, i got my head out from the bottom just in time before gate closed. the sensors/electrical system were not working. this is major to me, if one of my children had been back there and didn't think fast enough - i cringe to think that they would have been killed. i have a case open with ford right now as we speak. i'm so scared to get this vehicle back because that lift gate could have killed me and what if i get this back and they fix these 5 electrical problems they are working on now and then i find out the hard way that there are more. it seems they fix one problem and i have more. it's like one fix and it triggers more. please assist me anyway possible. i researched and according to ohio law they have one opportunity to fix the liftgate and if it doesn't then it is a lemon. however, i'm afraid they aren't going to be able to fix the electrical mess in this vehicle. all i want is my purchase price back. i'm paying over $1000 a month on this vehicle (which is more than my rent) and this is the most expensive car i have ever purchased and it is also the most dangerous. please help. sincerely, michelle c. jones | |||
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||
| 01/20/2003 | 1 | 8 | 01/20/2003 |
| I purchased my vehicle brand new in january of 2003. i have had numerous problems with the vehicle since day 1.the entire computer had to be changed. the truck stalled on me at highway speed. it took over 2 1/2 weeks to get my vehicle back.here is a list of the other problems i have had. the rear vent motors have been changed . i had my windows stuck open with half of my electical system out for over four days due to the problem. the side view mirror motor had to be changed. the power running boards have never worked properly and the dealer can't find the problem. all four wheels had to be changed due to peeling. a new alternator had to be installed which left my vehicle dead without warning. the cd changer had to be replaced. the entire navigation system had to be replaced. the coil had to be changed three times. which once again died at highway speed on me. i was nearly hit by a semi truck from behind. i thought for sure that my family and i were going to be seriously injured. it is at the dealer right now getting looked at. twice while being at the dealer for service, my vehicle was hit needing repair. the list goes on. as you can say my vehicle is at the dealer more than it is at home, where it should be. most of the problems tie my vehicle down for more than a week. i am fed up and tired of all the problems. i don't feel comfortable driving such an unsafe vehicle. i know it will stall again on me. hopefully there will be no injuries or fatalities due to such an unreliable vehicle.*ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/01/1901 | 1 | ||
| Passenger side mirror does not work properly, radio cover has marks on it where it retract into the dash, kick plate inside of the driver's side door is broken, all four doors external patterns are loose, and the front console lock is broken.*mr the door ajar light illuminated continually after being repaired three times. *nm | |||
| 01/20/2003 | 1 | 8 | 01/20/2003 |
| I purchased my vehicle brand new in january of 2003. i have had numerous problems with the vehicle since day 1.the entire computer had to be changed. the truck stalled on me at highway speed. it took over 2 1/2 weeks to get my vehicle back.here is a list of the other problems i have had. the rear vent motors have been changed . i had my windows stuck open with half of my electical system out for over four days due to the problem. the side view mirror motor had to be changed. the power running boards have never worked properly and the dealer can't find the problem. all four wheels had to be changed due to peeling. a new alternator had to be installed which left my vehicle dead without warning. the cd changer had to be replaced. the entire navigation system had to be replaced. the coil had to be changed three times. which once again died at highway speed on me. i was nearly hit by a semi truck from behind. i thought for sure that my family and i were going to be seriously injured. it is at the dealer right now getting looked at. twice while being at the dealer for service, my vehicle was hit needing repair. the list goes on. as you can say my vehicle is at the dealer more than it is at home, where it should be. most of the problems tie my vehicle down for more than a week. i am fed up and tired of all the problems. i don't feel comfortable driving such an unsafe vehicle. i know it will stall again on me. hopefully there will be no injuries or fatalities due to such an unreliable vehicle.*ak | |||