Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 18439 | 02/01/2005 | 10012977 | Tiny crack or cracks around the transfer case drain plug. *eh | 04/05/2005 | |
| 16806 | 04/01/2003 | 10002674 | Fluid leaks from the rear halfshaft seal. 2002-2003 explorer/mountaineer/aviator added. *tt | 09/10/2003 | |
| 16726 | 03/01/2003 | 10001958 | Fluid leaks from the rear halfshaft seal. *tt *jb | 07/29/2003 | |
| 16729 | 03/01/2003 | 10001959 | Transmission fluid leak between the radiator transmission oil cooler and the transmission oil cooler fitting (not the cooler line into the fitting), which may result in a residue of transmission fluid on the radiator tank around the transmi | 07/29/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 05618 | 04/01/2005 | 10017892 | Rear axle noise repair. *tt | 12/06/2005 | |
| 18466 | 03/01/2005 | 10014659 | Axle whine howl. this includes 1997-05 ford vehicles. *eh | 05/05/2005 | |
| 18478 | 05/01/2005 | 18590 | 10014668 | Axle seal leaks. *eh | 05/05/2005 |
| 06216 | 01/01/2006 | 0644 | 10014100 | Limited slip axle chatter, shudder, binding sensation, or vibration during low speed turning maneuvers. *tt | 04/28/2005 |
| 18423 | 02/01/2005 | 10012959 | Axle whine howl service with individual parts instead of an axle assembly. *eh | 04/05/2005 | |
| 18213 | 10/01/2004 | 10010729 | Grinding noise from front axle wheel hubs on acceleration in 2wd - service tip. various models including 2005 expedition/navigator. *tt | 12/07/2004 | |
| 17905 | 07/01/2004 | 10009332 | Multiple vehicles using fehp rear axle fluid. fluid usage change. *tt | 09/23/2004 | |
| 17755 | 04/01/2004 | 10008245 | Axle whine at highway speeds (40-60 mph). *tt | 07/23/2004 | |
| 17632 | 03/01/2004 | 10007407 | Axle whine at highway speeds (40-60 mph). *tt | 06/22/2004 | |
| 17598 | 03/01/2004 | 10007393 | Rear axle halfshaft seal leak. *tt | 06/17/2004 | |
| 17521 | 01/01/2004 | 10007351 | Click/pop/creak from rear axle. *tt | 06/14/2004 | |
| 03198 | 09/06/2004 | 04175 | 10004037 | Chatter, shudder, a binding sensation, or vibration during low speed turns on vehicles equipped with the 9.75 inch or 8.8 inch limited slip rear axle. *tt | 11/14/2003 |
| 16923 | 06/01/2003 | 10002634 | Chatter, shudder, binding sensation, or vibration during low speed turns. concerns may seem to originate from front axle, or steering gear. *tt | 09/09/2003 | |
| 0364 | 03/31/2003 | 10001856 | Front axle groan or hum, and/or a slight vibration when operated in 2 high mode. *tt *jb | 07/23/2003 | |
| 16070 | 07/01/2002 | 636267 | Some 4x4s may exhibit a front axle groan or hum, and / or a slight vibration when operated in 2 high mode. *tt | 11/07/2002 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| 0391 | 05/12/2003 | 10002774 | Procedure to separate inboard cv joint halfshafts from differential. *tt | 09/17/2003 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| 04105 | 06/07/2005 | 05155 | 10008994 | Axle seal leaks. leaks from rear halfshaft axle seal. service tips. *tt | 09/07/2004 |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 18815 | 09/01/2005 | 10018069 | A tiny crack, or cracks, around the transfer case drain plug hole. *tt | 12/14/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/10/2006 | 55000 | 1 | |
| Vehicle was purchased at marshall bros in new orleans, vehicle was sold as a certified vehicle. vehicle had to have a new transmission installed 2 months after vehicle purchased. vehicle was sold with the problem known to dealership. worker at location stated they knew it and when we purchased vehicle, they insisted on us buying an extended warranty since it was used. insisted to the point of giving policy at cost, this was due to known problem, transmission case and unit was so badly damaged that it could not have been missed. previous owner contacted and stated they told dealership of problem. also since vehicle was owned electrical system has gone haywire, battery not charging periodically, alarm and lights operating on their own,lights staying on, coming on at night, radio staying on dealership stated they could not find anything wrong when brought in for issues, they kept vehicle for three days. happened several more times, same statement by dealer. i researched problem on internet and discovered tsb's on same problems, but no recall. but tsbs have existed since 2004, dealer knew windshield leaks into computer and moonroof can leak causing same problem, dealership didn't fix anything, then when out of warranty dealership states known issue and fuse panel needs replacing at cost of $4,000 . this should be a recall after my research and since the dealerships are doing everything they can including lying and selling vehicles with known problems. bbb was contacted and in process of having press involved. please look at all complaints on issue and make a recall necessary. this is a dangerous problem, vehicles wrecking, putting drivers in dangerous situations. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/05/2006 | 43900 | 2 | 07/13/2006 |
| Dt*: the contact stated while traveling various speeds, the vehicle hesitated. the dealership rebuilt the automatic transmission, but this did not repair the problem. the vehicle was taken back to the dealership and the gear shifter assembly was replaced. then the automatic transmission control valve was replaced. the vehicle has not been driven since the last repair was made. the consumer stated the vehicle stalled between 20 and 40 mph. the door lock switch was inoperative, the mirrors would not return to their orignal setting. updated 10/27/06. *jb | |||
| 01/16/2004 | 13000 | 15 | |
| Dt: the contact stated that vehicle was difficult to shift from park. the transmission was making a clanking sound. when starting up the engine it made a strange noise. after the engine was running for a while the noise went away. the vehicle has been to dealership about six times for the same problem. the dealership was unable to make a diagnosis. *ak | |||
| 03/30/2005 | 1 | ||
| While shifting the transmission would down shift on its own. driver heard a clanking sound. driver took vehicle to the dealer, and mechanic determined that the problem could not be duplicated. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/19/2004 | 25000 | 4 | |
| While driving vehicle stalled four times on the highway. also, vehicle had problems with getting the gear out of park. contacted the dealer. the problem recurred. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 03/21/2008 | 98000 | 2 | |
| The transmission shift interlock has failed - effectively leaving the vehicle stuck in park while maneuvering the vehicle from a stopped position and attempting to move forward. this is the second time this has happened. luckily, it was not in an emergency situation where we needed to move right away as indicated by a previous poster. for some reason, the transistor in the transmission shift interlock fails, effectively leaving the vehicle in park. as there is not a safety override switch that is handy, or a slot to put a key in the console to override the interlock - you are basically stranded. per the owners manual, you have to remove a portion of the console with a screwdriver (potentially damaging it) and manually push a lever - in order to move the vehicle. this is rather dangerous, and i am now on my third one - there are no modifications to this vehicle. *tr | |||
| 05/14/2007 | 100000 | 1 | 09/18/2003 |
| The transmission shift interlock failed on this 2003 lincoln navigator. when it failed, it could have impacted the safety of both its passengers and the passengers of others around it, as it was in an intersection. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 06/17/2010 | 72000 | ||
| We have a 2003 lincoln navigator. on june 17, 2010 while driving on the 605 freeway, we heard a loud noise and the car started to shake tremendously then loose power. the car is still running but could not pick up speed. a huge mack truck behind us was braking hard to avoid hitting our car. we pulled to the side with the car shaking and rattling. luckily, it had enough power to make an exit. a private auto mechanic at auto shop artesia found that the spark plugs had blown and completely damaged the cylinders head. mechanic stated that he had seen this many times on ford vehicles. mechanic insists that vehicle must be tow to ford dealership for extensive major repair. mechanic recommends not driving the vehicle as it may ignite in flames due to fuel leak. when car arrived at cerritos ford dealership, lead technician confirmed that it is a blown spark plugs issue which damaged the cylinders head. repair bill is quoted at $4,500. cerritos ford also confirmed that this is an a known defects on ford vehicles and can not assist with repair cost due to the fact the ford motor company unable to compensate dealership for this type of repair. we contacted ford motor company and they refused to assist with this matter. my cash reserve is for my son's monthly school tuition. i can not afford to have the expensive repair. please someone help us. this is a known defect on ford vehicles, but we are not getting any assistant from ford regarding this matter. | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 04/28/2004 | 35000 | 1 | 03/18/2003 |
| Dt: while making a right turn off on an exit, the vehicle went out of control, the front driver's tire rolled off, then the tie rod snapped and the consumer was trapped. the consumer hit a guard rail. no other vehicles or people were involved. the consumer stated that tire or tie rod was so hot that as it rolled into the grass it caught on fire. tire was retrieved. problems with rear differential prior to the accident. the vehicle was regularly serviced. the consumer was slightly injured in the accident. police report filed. | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 07/06/2004 | 40000 | 1 | 06/01/2003 |
| Dealership replaced the motor and the computer of driver's seat that was too loose and moved back and forth while driving, causing a distraction to the consumer. 6 months later, consumer experienced the same problem. *ak the vehicles brakes squeaked, the door panel was loose, the side mirror motor failed. there was a rattling noise coming from the rear center console and there was a loud humming noise from the passenger dash in cold weather. the gear shifter broke while driving. the original windshield wiper left a black smear on the window when it rained which made it difficult to see. the front door molding warped. the consumer no longer wasn't the vehicle and has requested a refund. *nm | |||