Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/07/201160000
 2006 lincoln navigator, 60,000 miles on car. car shut down after giving an engine failed safety mode error on dash while on four lane busy highway traveling 40-45 mph. coasted to side of road (no berm available). .. waited 5 minutes. restarted car and limped into gary yeoman ford dealer. i was told the throttle control body & motor asy #3l3z*9e926*a was bad and was not covered under the extended warranty i purchased on the car in 2009. repair bill was $900 out of pocket. checked online and this is a known issue for ford expeditions & lincoln navigator engines and yet ford does nothing to fix. does someone have to die to get ford to repair these defective parts? nothing more dangerous than a car that shuts down in heavy traffic traveling at high speeds.
01/03/2011132000
 I am having continous problems with my 2006 lincoln navigator. for a vehicle of this quality, i never dream of so many problem. i had my suspension system fix last year at the dealer. 1 year has pass now it is gone out again. i had my catylist converter fix at the dearler about 2 years ago. 1 year later they are gone out agian. now i am riding around with a bouncing navigator and a sluggist running navigator with plenty of fumes. i just don't have the funds for continous repairs for the same service. do the mechanics know what they are doing? i am really frustrasted with this vehicle and the service i have recieved. bouncing around in a 40,000 + vehicle is imbarrasing. please help. i have to bum a ride at time. i have to travel , a lot and rent a car. this is getting old and expensive. the dealer want fix it because they say it is out of warranty, eventhough i have paid to have it fixed before. this is not costumer service. help
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
11/17/200996000
 Tl*the contact owns a 2006 lincoln navigator. during routine maintenance and a tune-up, he received a call from the mechanic stating that they broke part of the spark plug into the engine cylinder while trying to change them. the dealer would not assume liability for the repair. the necessary repairs were performed on the vehicle at the owner's expense. on a separate occasion, while driving at speeds of less than 35 mph the vehicle stalled without warning. the vehicle was towed to the dealer where they found the fuel pump computer module failed. the vehicle was repaired at the owner's expense. the failure mileage was 96,000 and the current mileage was 100,000.