Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/27/200452446202/01/1995
 The solenoid which unlatches the driver-side front door on my 1994 lincoln towncar failed. with the solenoid inoperable, ther is no mechanical means of unlatching the driver door. fortunately, the passenger door had unlatched, so egress was possible. *ak in the event of a fire or other life-threatening situation, the driver would be trapped in the vehicle. while this is an older automobile, it is in excellent condition and has just over 50,000 miles. i have owned the car since it was new, and it has had all dealer recommended service until the 6-year warranty period ended. since that time, it has been cared for by a privately owned shop, but the mechanic is well certified. the automobile has provided excellent service otherwise, and i also own a 2002 lincoln towncar. i have no complaint against the ford motor company, but as a registered professional engineer, i believe it is my duty to report this problem. if i can be of further assistance, please advise. thank you, robert w. phillpott, p.e.
470001
 Consumer complained that right front passenger door would not open.*ak
07/05/2000
 Passenger's door cannot be opened from inside/outside or through the remote. passenger/occupant may not enter or exit through passenger's door. please provide further information.*ak