Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
053105/08/2007053110018074Customer satisfaction program 05b31 - information only. a possibility that during a high speed / high energy rear collision, certain components have an increased risk of puncturing the fuel tank on vehicles with limo prep package limo pack12/15/2005
98232311/23/1998603930Information regarding replacement and / or repairs on any lock component. *yc03/11/1999
983102/16/1998600585Repairs to vinyl covered surfaces. *yc05/27/1998
STRUCTURE - BODY - DOOR
1222312/01/1998615484For all vehicles with drivers door module concerns that require a module replacement, the technician must call for approval before removing and / or replacing. *tt01/17/2001
99-8-1505/03/1999606419Subject regarding door trim panel replacement - service tip. *tt01/05/2001
9816308/17/19986090873Locks failed. yd03/31/2000
9924211/15/19996090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt03/09/2000
971201/02/199751357Interior door trim panel push pin attachment method is not robust enough for frequent servicing. *jd06/27/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/28/19991811/29/1997
 An extremely strong mildew odor is coming from the air conditioning unit, causing passengers to become ill. dealer states odor is due to coil which is too tight around air conditioner, preventing water to escape, and causing mildew odor. *ak emergency brake shoes were replaced. brakes squeal, dealer has replaced front brake pads, resurfaced rotors, lubed caliper slides, replaced rear brake pads, machined rear rotors, however brakes still squeal. both rear wheels were covered with gear lube. drivers shoulder belt would not retract at times, dealer replaced seat belt. noise and thimping felt in steering when making turns, dealer lubed stops. left front window inoperable, dealer replaced window regulater. front roof welt loose and broken, dealer replaced. front door pull trim missing. blend doors inoperable, will not blow air through defrost vent. ash tray will not close. ac/heater emits a musty/moldy odor, the odor not only permeates the passenger, but is also in the trunk,there is no condensation being released by the ac, many things along with the moisture purge module have been replaced and problem still persists, system has been sanitized several times, ac max button does not work. motor goes on 45 minutes after vehicle is turned off, this blows through the front defroster and steams up the front windshield. door handle is inoperable. vinyl trim at top of console is loose. engine stalled at stops when cold, dealer replaced maf and fuel pump. *slc
110/17/1997
 Left rear weatherstrip defective which was replaced, also paint on each side of front grill chipping off, which was repaired. *yc
106/27/1997
 Excessive wind noise heard within vehicle and unable to correct problem.
STRUCTURE - BODY
08/11/2001110/29/1997
 While driving between 10 and 15 mph on wet pavement and making a turn, vehicle made a clunking noise, and abs system locked up, causing vehicle to pull to the right and go off the road. there were no other vehicles involved in this incident, and there were no injuries. dealership examined vehicle, and stated that abs system had no problems, and this was considered to be normal operation. please provide any additional information/attachments. *ak the windshield gasket is splitting on the right side of the glass, the front door wont open at times with the remote, the front edge of the vinyl top is coming loose. nlm
05/28/19991811/29/1997
 An extremely strong mildew odor is coming from the air conditioning unit, causing passengers to become ill. dealer states odor is due to coil which is too tight around air conditioner, preventing water to escape, and causing mildew odor. *ak emergency brake shoes were replaced. brakes squeal, dealer has replaced front brake pads, resurfaced rotors, lubed caliper slides, replaced rear brake pads, machined rear rotors, however brakes still squeal. both rear wheels were covered with gear lube. drivers shoulder belt would not retract at times, dealer replaced seat belt. noise and thimping felt in steering when making turns, dealer lubed stops. left front window inoperable, dealer replaced window regulater. front roof welt loose and broken, dealer replaced. front door pull trim missing. blend doors inoperable, will not blow air through defrost vent. ash tray will not close. ac/heater emits a musty/moldy odor, the odor not only permeates the passenger, but is also in the trunk,there is no condensation being released by the ac, many things along with the moisture purge module have been replaced and problem still persists, system has been sanitized several times, ac max button does not work. motor goes on 45 minutes after vehicle is turned off, this blows through the front defroster and steams up the front windshield. door handle is inoperable. vinyl trim at top of console is loose. engine stalled at stops when cold, dealer replaced maf and fuel pump. *slc
110/17/1997
 Left rear weatherstrip defective which was replaced, also paint on each side of front grill chipping off, which was repaired. *yc
107/01/1997
 Sun visor design does not adequately deflect sun from consumers vision, poor visibility. mjs
STRUCTURE - BODY - DOOR
08/11/2001110/29/1997
 While driving between 10 and 15 mph on wet pavement and making a turn, vehicle made a clunking noise, and abs system locked up, causing vehicle to pull to the right and go off the road. there were no other vehicles involved in this incident, and there were no injuries. dealership examined vehicle, and stated that abs system had no problems, and this was considered to be normal operation. please provide any additional information/attachments. *ak the windshield gasket is splitting on the right side of the glass, the front door wont open at times with the remote, the front edge of the vinyl top is coming loose. nlm
STRUCTURE - BODY - HOOD
06/25/1997106/06/1997
 Hood materials weak resutling in consumer leaving finger indentations in the hood when closing it.
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
90000210/02/2003
 Without any indication, the hood popped up while driving . upon replacement of the hood latch assembly, the problem appeared to be corrected, but the failure recurred. the vehicle had its second latch replacement.*ak the consumer feels it a bad latch design because of the consistent problems. *cb *jb
STRUCTURE - FRAME AND MEMBERS
02/28/1999101/01/1998
 The water leak is coming in from the windshield wiper motor assembly. i have talked with other 1997 lincoln towncar owners and they all have the same problem. the water enters the car under the windshield wiper motor and runs down the firewall underneth the carpet and forms a pool of water underneth the carpet in the rear passenger compartment. the dealer tries to sell you an undercoating and does not guaratnee this will fix the problem