Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 08/09/2010 | 90000 | ||
| Son was operating the vehicle. as he made a left turn, he heard a loud clunking sound and the right side of the vehicle crashed to the ground. had the car towed home and subsequently towed to the repair shop the next day. was told that the lower right ball joint had failed, subsequently snapping the stabilizer link. this happened in august 2010. november 15, 2011, i was driving home. stopped to air up my right rear tire. upon re-entering the vehicle and backing out, the right front side fell to the ground. again, the right front lower ball joint failed. this time, i had to also replace the right front lower control arm, right front stabilizer link, right front shock and right front ball joint. there is a serious problem with the 1997 lincoln towncar's front end. when the mechanic went to install the right lower ball joint (which is a pressed fit) the ball joint went right in by hand, which indicated that the right front lower control arm was faulty. i now have a rattling sound coming from the left front side. i'm really scared to drive this car. | |||
| 05/28/1999 | 18 | 11/29/1997 | |
| An extremely strong mildew odor is coming from the air conditioning unit, causing passengers to become ill. dealer states odor is due to coil which is too tight around air conditioner, preventing water to escape, and causing mildew odor. *ak emergency brake shoes were replaced. brakes squeal, dealer has replaced front brake pads, resurfaced rotors, lubed caliper slides, replaced rear brake pads, machined rear rotors, however brakes still squeal. both rear wheels were covered with gear lube. drivers shoulder belt would not retract at times, dealer replaced seat belt. noise and thimping felt in steering when making turns, dealer lubed stops. left front window inoperable, dealer replaced window regulater. front roof welt loose and broken, dealer replaced. front door pull trim missing. blend doors inoperable, will not blow air through defrost vent. ash tray will not close. ac/heater emits a musty/moldy odor, the odor not only permeates the passenger, but is also in the trunk,there is no condensation being released by the ac, many things along with the moisture purge module have been replaced and problem still persists, system has been sanitized several times, ac max button does not work. motor goes on 45 minutes after vehicle is turned off, this blows through the front defroster and steams up the front windshield. door handle is inoperable. vinyl trim at top of console is loose. engine stalled at stops when cold, dealer replaced maf and fuel pump. *slc | |||