Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
053105/08/2007053110018074Customer satisfaction program 05b31 - information only. a possibility that during a high speed / high energy rear collision, certain components have an increased risk of puncturing the fuel tank on vehicles with limo prep package limo pack12/15/2005
9816404/07/2000609732A transeal coating is on the front and rear bumpers. this coating must be removed before delivery to the customer. yd04/07/2000
9820301/01/1999604389Concerns with the potential effects of adhesives used for body panel repairs. *tt04/28/1999
98232311/23/1998603930Information regarding replacement and / or repairs on any lock component. *yc03/11/1999
9820310/12/1998603688Concerns with adhensives not recommended for body panel repairs. *yc03/02/1999
984403/02/1998601263Some difficulty in matching the texture of the oem anti-chip stone abrasion material to rpair materials when servicing. *yc07/15/1998
983102/16/1998600585Repairs to vinyl covered surfaces. *yc05/27/1998
983302/16/1998600587Service tips for surface defect removal without repainting. *yc05/27/1998
STRUCTURE - BODY - DOOR
1222312/01/1998615484For all vehicles with drivers door module concerns that require a module replacement, the technician must call for approval before removing and / or replacing. *tt01/17/2001
99-8-1505/03/1999606419Subject regarding door trim panel replacement - service tip. *tt01/05/2001
9816308/17/19986090873Locks failed. yd03/31/2000
9924211/15/19996090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt03/09/2000
99211010/18/19996089675Information on both front doors not staying open. *tt02/11/2000
98252204/01/1998603547Concerns of broken blend doors on some vehicles. *yc02/24/1999
STRUCTURE - BODY - TRUNK LID
99607805/01/1999606960Subject pertaining to inoperative trunk release. *tt09/08/1999
STRUCTURE - FRAME AND MEMBERS
99B0902/01/2001619153Owner notification program 99b09 supplement #2 for certain commercial vehicle frame service. *tt05/17/2001
1271405/01/19996091690Some vehicles may develop cosmetic cracks in the frame at the rear upper control arm access opening when operated under severe duty conditions. *tt11/09/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/12/2008890001
 Last year i first noticed that after a hard rain the rear drivers passenger door would have water sloshing around in it. now the rear passenger side floor board is almost constantly wet. rain and carwashes make the problem worse but even a big puddle can soak it again. *tr
09/18/20041
 Winshield gutter, by design, dumps water directly onto firewall where ventilation system plenum is attached, resulting in interior leak
02/09/200495000107/30/2000
 While the consumer was driving at an undetermined speed, the vehicle stalled. the consumer had the vehicle towed to a dealership and the mechanic determined the problem was due to engine failure. *ak about an inch away on the wheel well, there was a 1/4 hole which allowed saltwater from the left front tire to be sprayed up and caused corrosion to accumulate in the fuse box. *sc *jb
1
 Water leaked into the vehicle, the cause was unknown. *jb
STRUCTURE - BODY
01/15/2012150000
 Tl* the contact owns a 1998 lincoln town car. the contact stated that the vehicle would not start and the battery warning light was illuminated. the contact was able to successfully jump start the vehicle. the vehicle was taken to an independent mechanic where the alternator was replaced but the failure continued. the vehicle was taken back to the mechanic where the contact was then informed that the wiring harness was damaged and needed to be replaced. the contact also stated that rain would leak in through the windows during rainy weather. the manufacturer was not made aware of either failure. the failure mileage was 150,000.
04/12/2008890001
 Last year i first noticed that after a hard rain the rear drivers passenger door would have water sloshing around in it. now the rear passenger side floor board is almost constantly wet. rain and carwashes make the problem worse but even a big puddle can soak it again. *tr
02/04/2009117000
 Tl*the contact owns a 1998 lincoln town car. since early february of 2009, water builds up in the door of the vehicle after it rains or the vehicle is washed. in addition, the interior of the vehicle becomes wet everytime it rains. the contact feels that this is a manufacturer defect and would like someone to look into the issue. the current and failure mileages were 117,000.
07/12/2003111/19/2001
 Water began to come into my car when it rained. one day it flooded into the front passenger side floor board. there was a gasket between the fresh air duct on the outside of the car leading to the interior. the repairman found that the gasket was crimped from the factory during installation. this repairman stated that he had seen this problem many with this make and model as well as with two other ford models. this repair cost me several hundred dollars. my entire dash had to be removed as well as both front seats.*ak
1
 Vehicle design flaw, the bottom of the dash is only 9 1/2 inches from the floor, when moving to apply brakes it is easy to hit dash.
STRUCTURE - BODY - BUMPERS
01/01/200148000505/01/1998
 1) leak from manifold, involved replacing whole manifold. 2) paint peeling from bumpers. 3) air conditioner blower motor failure. 4) special switch device located under dashboard that controls cooling/heating for the vents in the dashboard failure. 5) generator warning lamp failure.
STRUCTURE - BODY - DOOR
112/01/1997
 Passenger side door will not open when vehicle is near curbs, door designed too low to ground. *yc
103/26/1998
 Rear door panel defective.
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
 Door hinges are loose, causing door not to function properly. if a door is opened on an incline, it will close back on the driver. dealer has seen vehicle and could not repair the doors. *ak
 All four doors will close in a wind, a breeze will shut the door. dealer contacted and cannot remedy the problem. cannot make adjustments. problem still exists. provide further information. *ak