Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
04160111/14/20050522810018745Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt01/12/2006
022202/04/2002630628Some vehicles may exhibit an intake manifold crossover (first runner) coolant seepage condition. *tt04/19/2002
1326809/01/19996090697Some vehicles, built before august 31, 1999, electronic automatic temperature control (eatc) may display the outside temperature valve lower than the actual outisde temperature when operated under certain weather and low medium driving spee03/23/2000
ENGINE AND ENGINE COOLING - ENGINE
0721210/01/200710023943Some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. updated 2/23/10. *pe02/20/2008
1638011/01/200210008319Service cylinder head gasket for 4.6l applications. *tt07/27/2004
1486404/01/2001619335Subject regarding certain vehicles with 4.6l romeo engines exhibiting an oil leak from the cylinder head gasket area. *tt05/23/2001
1482104/01/2001619315Some vehicles equipped with 4.6l romeo engine may exhibit an oil leak from the cylinder head gasket area. *tt05/23/2001
0021410/16/2000618547Information regarding revised engine mounts for severe duty vehicles. *jb04/16/2001
011101/22/2001618063On some vehicles, the engine mounts may not exhibit satisfactory durability under severe operating conditions that may be encountered by police, taxi or limo / livery vehicles such as extended idling at high ambient temperatures. *04/03/2001
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
0124612/10/2001630515Engine oil system priming procedures, service tips for reports of premature engine failure. *tt04/18/2002
021401/21/2002630001Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt04/11/2002
0120510/15/2001627927Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt02/26/2002
01211010/29/2001627768Some vehicles equipped with the romeo built 4.6l 2v engine may exhibit an engine oil leak or oil weepage from the cylinder head gasket at the right hand rear or the left hand front of the engine. *tt02/22/2002
1515808/01/2001624571Some vehicles may exhibit a fead belt jump-off toss. *yh11/07/2001
014703/05/2001619424Subject regarding engine oil recommendations for use in 2001 vehicles - sae 5w-20 motor oil. *tt05/30/2001
1344811/01/1999614618Some vehicles may exhibit engine oil that has a milky appearance at predelivery inspection due to condensation in the crankcase. *tt11/28/2000
1217411/01/1998613224Some vehicles may exhibit a hard start/long crank, cold start stall, cold rough idle concern. *mjs06/19/2000
9981605/03/1999606420Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt08/19/1999
994703/08/1999604763Engine experiencing roughness at idle due to exhaust system resonance. *tt05/12/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
1177408/01/1998615274Some vehicles may exhibit a rattle noise from the exhaust system nvh damper on the left hand damper only. *tt01/10/2001
471508/01/1998615254Some vehicles may exhibit a customer concern of loud ping / crackle from the exhaust system during cool down. *tt01/10/2001
465608/01/1998615192Some vehicles may exhibit a rattle noise from exhaust system nvh damper on the left hand damper only. *tt01/03/2001
672808/01/1999608448Some vehicles may exhibit a bang popping noise heard from the exhaust system during cool-down. *tt11/03/2000
830004/01/2000613634Some vehicles may exhibit a bang / popping noise heard from the exhaust system during cool-down. **mr07/26/2000
98509011/01/1998613219Some vehicles may exhibit a customer concern of loud ping / crackle from exhaust system during cool down. *tt06/19/2000
830003/01/2000612724Some vehicles may exibit a bang popping noise heard from the exhaust system during cool-down. *tt06/12/2000
1302507/01/1999610768Some vehicles may exhibit a bang popping noise heard from the exhaust system during cool-down. *tt05/12/2000
98201010/12/1998603695Experiencing a buzzing or rattling noise from the exhaust system. *yc03/02/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
98231011/23/1998603724Mass air flow (maf)- sensor contamination- service tip. *ak03/03/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
05N0412/14/200510018959Extended coverage program 05n04 - extended coverage for composite intake manifold. this program is being provided as a settlement to a class action lawsuit. the terms of the settlement extend the coverage of the all-composite intake manif01/25/2006

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/06/2011157812
 Ford motor company, p.o. box 1904, dearborn, michigan 48121, chose to not warn a segment of their full-size car owners who are civilian that their cars were produced with a plastic intake manifold that was failing and causing enormous coolant problems for their 4.6l v-8 engines and other component engine parts. because ford did not notify me of their known problems with the intake manifold the defected part caused my car to repeatedly loose coolant and cause my car to overheat and finally blow my intake manifold gasket causing me to replace defective intake manifold (copy of shop bill attached) and causing unknown damages to my engine. i am requesting a refund for these repairs.
09/29/2010111500
 Tl-the contact owns a 1999 lincoln town car. while driving approximately 40 mph he heard a loud crack. the contact stated he pulled over to the side of the road and inspected the vehicle. after inspecting the vehicle the contact did not see anything that caused the noise. the vehicle was taken to a local mechanic. the local mechanic advised him that the front lower control arm ball joints needed replacing. the contact referenced recall 98v322000, suspension:front:control arm:lower ball joint and was advised by the manufacture that the vehicle was not part of the recall. the contact also stated that there was a crack in the intake manifold. the contact was also advised by the mechanic that the intake manifold needs replacing. the vehicle has not been repaired. the failure and current mileage were 111,500. vwb
04/15/200353000
 We purchased two new towncars from germain linc.-merc., naples, fl, in 1999 and 2000 my car's,vin lnhm81woxy706952, 1999 town car, and my wife's 2000 town car, vin 1lnhm81w8yy880866. my first complaint is regarding my car that developed electronic problems right after it ran out of warranty, and needed a $500 repair. a week later, it developed a leak, and was repaired at $1000. is this planned obsolecence? this was at 56,000 miles of use. shouldn't the dealer check basic systems and make sure they are well maintained? my wife's towncar has a far more serious and hazardous history. she, along with our grandsons, experienced a tire blowout at 33,000 miles. after the tire was changed to the spare, she drove to the dealer and was told that both rear tires should be replaced for safety. she agreed. when she picked up the car, all 4 tires (!)had been replaced at the cost of $548. there was no price adustment for any of the 4 tires removed. on 12-23-02 (3 days later) she reported to the dealer that the brakes were noisy (squeaked). when she got the car, the bill for the brakes was $420. when driving our 2 daughters and 2 grandsons the following day, the brakes did not hold, and she was unable to stop at a red light, nearly hitting the car in front of her. only by forced pumping with both feet, and swerving into the turn lane, did she avoid a crash. had cars been coming in that turn lane, any number of people, particularly in our family, could have been killed. shouldn't the customer "advisor" advise a minor brake-pad replacement rather than wait for a major expensive/dangerous problem? we strongly doubt that we would consider another ford product. this is a short history of 2 regularly-dealer-maintined luxury cars.
05/15/200383000
 Car has a problen in the steering box. took it to a specialist and ford discounted it. they sent a lincoln rep down and he just lied to me about the problem said it was a factory flaw and could not fix , then i took the car into the dealer for a pinging and they said they couldn't hear it (nothing was done)then later on a trip it went haywire sounded like a big diesel truck on the highway and ran like crap , sucking gas also, then changed dealers and they said they coulden't find a ping . i grabed me a mechanic and we took a little ride and before i could get it back it was pinging (took them 3 weeks to fix with me coming up almost daily to test it, and nobody can adjust the head lights on the car that is bad its idiot proof
ENGINE AND ENGINE COOLING - COOLING SYSTEM
10/05/2004124592308/14/2000
 (1)normal driving; nothing unusual (2)leaking of coolant into air conditioning system; oily substance on inside of windshield (3)heater core replaced 3 times in less than 6 months; first time at my expense. 3rd time i was told that ford motor company had 'found a solution' to keep it from happening again...at an additional cost of $464.27
92000201/01/1999
 Consumer noticed coolant levels were dropping. dealership indicated that because the levels were dropping at a slow pace it was normal. three months later, coolant level dropped at a rapid pace. dealership then indicated that the intake manifold was leaking engine coolant. consumer indicated that there was a tsb on this issue that indicated that the coolant leaked and sprayed onto the alternator, causing a short. this tsb only applied to police vehicles and limousines because their mileage was higher. tsb not found in artemis.*ak *mr
ENGINE AND ENGINE COOLING - ENGINE
01/04/2011150000
 I was never notified about the ford recalls on intake manifold, i recently found out that my manifold had cracked and that prior to it braking ford had settle a lawsuit regaurding said problem. i have never nor has my godfather be notified about the recall item. known ford recalls: 97m91, 99m01, 01m02 did not apply to privately owned vehicles why,
05/22/2010165000
 The intake manifold on my 1999 lincoln town car is leaking coolant. my wife noticed a noise coming from under the hood, when i turned on her car to listen to the noise i could tell it was the fan belt squeaking. while the engine was running i opened the hood and i could see the coolant running out of the thermostat housing. i thought it was a bad thermostat so i bought a new one and replaced it myself. it wasn't until i turned the car on following the repairs that i saw the coolant coming from cracks in the manifold. i did not know of the ford recalls 97m91, 99m01, 01m02 until i was researching to buy a new manifold on the internet. i bought this car back in 2000 and never was notified of the recall. this vehicle has 160,000 miles on it and still runs great, until now. i feel i should have been notified of this recall and ford motor co. should reimburse for my expenses.
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
10/01/2000110/27/2000
 While driving at 25 mph vehicle stalls. consumer has to come to a complete stop to start again. consumer feels this is very dangerous.*ak consumer states transmission vibrates after driving and is also noisy. *slc
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
11/05/20041000005
 Ford motor co. car service engine light come on.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
11/21/2007112177111/14/1998
 1999 lincoln town car, cracked intake manifold. my husband, lewis barber, jr., spoke with ford today and was told that ford would not reimburse replacement cost. even though ford told my husband that they mailed notice to me in july 2005, i never received any such notice. i keep very good records, and my car has been in an authorized dealers repair shop but no one told me about the cracking intake manifold problem or any lawsuit settlement. i found fords number from a letter they sent me dated august 2000, which concerned a problem with tire jacks --at that time i lived in oklahoma city. there may be hundreds of others who are similar situated. again, ford did not give me any notice of this problem. i paid $1,179.56 to c&f automotive (2439 n. decatur blvd, las vegas, nv 89108-0000 - 702-647-7787) to replace the cracked manifold. *tr
10/11/20041000001
 While driving, the vehicle started to shake vibrate. the consumer took the vehicle for an inspection and the mechanic informed the consumer the manifold had cracked. *jb
08/29/2003770001
 When driving at various speeds intake manifold cracked, causing anti freeze to leak out. *ak