Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - MECHANICAL - JACKS | ||||||||||||||||
| 00V200000 | FORD MOTOR COMPANY | from 06/10/1997 to 06/14/2000 | V (Vehicle) | 875000 | 08/03/2000 | MFR | FORD MOTOR COMPANY | 07/18/2000 | 07/20/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. these vehicles have jacking instructions which, if followed, could cause the vehicle operator to place the jack on a frame weld when attempting to raise a rear wheel. if the vehicle is jacked up with the jack placed on the frame weld and if the vehicle is free to roll (wheels not blocked or chocked), the jack could yield and the vehicle may drop suddenly. | |||||||||||||||
| Consequence Summary | If this occurs and any portion of the operator's body is under the vehicle, the potential for personal injury exists. | |||||||||||||||
| Corrective Summary | Owners will be provided with a revised jack instruction and stowage card and jack warning label, as well as a supplement to the owner guide. | |||||||||||||||
| Notes | Owner notification began august 3, 2000.owners who do not receive the free instructions and label within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 15889 | 05/01/2002 | 637765 | Some vehicles equipped with the electronic automatic temperature control (eatc) will not cycle the ai conditioner compressor when the floor mode is selected. *tt | 12/06/2002 | |
| 00213 | 10/16/2000 | 618546 | Subject regarding climate control - eatc - blower motor control service tips. *jb | 04/16/2001 | |
| 13355 | 10/01/1999 | 6092160 | Information regarding a/c peanut o-ring color. *tt | 11/27/2000 | |
| 12816 | 06/01/1999 | 6091995 | Concerns with hot air from side demister ducts. *tt | 11/17/2000 | |
| 13065 | 08/01/1999 | 6091867 | Some vehicles may exhibit poor a/c performance and / or a pop / click noise in max a/c. *tt | 11/15/2000 | |
| 0032 | 02/07/2000 | 612318 | Vehicles may experience air conditioning inaccurate ambient temperature displayed- vehicles equipped with eatc- continental and ls built through 10/15/99, all others built through 8/31/99. *mjs | 06/07/2000 | |
| 0031 | 02/07/2000 | 612316 | Vehicles may experience the a/c blower motor inoperative. *mjs | 06/07/2000 | |
| 13330 | 10/01/1999 | 609616 | Subject regarding hot air from side demister ducts. *tt | 04/04/2000 | |
| 7249 | 10/01/1999 | 6090834 | Information on using peanut style a/c fittings. *tt | 03/30/2000 | |
| 7145 | 10/01/1999 | 6090763 | Vehicles built before august 31, 1999 have an electronic automatic temperature control (eatc) that displays the outside temperature value lower than the actual outside temperature when operated under certain weather and low / medium driving | 03/29/2000 | |
| 992310 | 11/15/1999 | 6090178 | Vehicles built through 4/16/1998 may exhibit improper, erratic, or no temperature control or poor a/c performance and / or a popping / clicking noise in max a/c on vehicles built thorugh 4/1/1999. *tt | 03/09/2000 | |
| 99196 | 09/20/1999 | 6090087 | Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt | 03/08/2000 | |
| 996799 | 08/01/1999 | 608771 | Concerns with vehicles built from job #1 through 4/1/1999 exhibiting poor a/c performance and / or a pop / click noise in mas a/c. *tt | 12/03/1999 | |
| 6400 | 06/01/1999 | 606827 | Vehicles may dispense hot air from side demister ducts in all climate control operating modes. *tt | 09/03/1999 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 13290 | 10/01/1999 | 6092100 | Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt | 11/24/2000 | |
| 7207 | 10/01/1999 | 6090801 | Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt | 03/30/2000 | |
| 98-4828 | 09/01/1998 | 607243 | Subject pertaining to the service manual not having a pinpoint test for degraded am reception or continuous seek in am in the diagnosis and testing portion of the audio chapter. *tt | 09/15/1999 | |
| 99129 | 06/14/1999 | 606460 | Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt | 08/24/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||
| 04/15/2003 | 53000 | ||
| We purchased two new towncars from germain linc.-merc., naples, fl, in 1999 and 2000 my car's,vin lnhm81woxy706952, 1999 town car, and my wife's 2000 town car, vin 1lnhm81w8yy880866. my first complaint is regarding my car that developed electronic problems right after it ran out of warranty, and needed a $500 repair. a week later, it developed a leak, and was repaired at $1000. is this planned obsolecence? this was at 56,000 miles of use. shouldn't the dealer check basic systems and make sure they are well maintained? my wife's towncar has a far more serious and hazardous history. she, along with our grandsons, experienced a tire blowout at 33,000 miles. after the tire was changed to the spare, she drove to the dealer and was told that both rear tires should be replaced for safety. she agreed. when she picked up the car, all 4 tires (!)had been replaced at the cost of $548. there was no price adustment for any of the 4 tires removed. on 12-23-02 (3 days later) she reported to the dealer that the brakes were noisy (squeaked). when she got the car, the bill for the brakes was $420. when driving our 2 daughters and 2 grandsons the following day, the brakes did not hold, and she was unable to stop at a red light, nearly hitting the car in front of her. only by forced pumping with both feet, and swerving into the turn lane, did she avoid a crash. had cars been coming in that turn lane, any number of people, particularly in our family, could have been killed. shouldn't the customer "advisor" advise a minor brake-pad replacement rather than wait for a major expensive/dangerous problem? we strongly doubt that we would consider another ford product. this is a short history of 2 regularly-dealer-maintined luxury cars. | |||
| 05/15/2003 | 83000 | ||
| Car has a problen in the steering box. took it to a specialist and ford discounted it. they sent a lincoln rep down and he just lied to me about the problem said it was a factory flaw and could not fix , then i took the car into the dealer for a pinging and they said they couldn't hear it (nothing was done)then later on a trip it went haywire sounded like a big diesel truck on the highway and ran like crap , sucking gas also, then changed dealers and they said they coulden't find a ping . i grabed me a mechanic and we took a little ride and before i could get it back it was pinging (took them 3 weeks to fix with me coming up almost daily to test it, and nobody can adjust the head lights on the car that is bad its idiot proof | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/16/2000 | 3 | ||
| Consumer had vehicle in the shop for several times for transmission/ air conditioner,and brakes. rotor were turned, and when applying brakes pedal goes all the way to the floor . consumer took vehicle to the dealership. mechanic stated defective pads affected rotors, and rotors had to be replaced. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/01/2000 | 3 | 11/24/2000 | |
| While driving vehicle will lose all electrical functions due to a short. dealer had vehicle 3-4 months, but could not determine cause .*ak vehicle has had multiple problems. out side door panel came off. brakes are spongy. windshield failed. seat malfunctions. dash lithts and stereo failed at diffeerent times. *yh | |||