Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 00B60 | 01/01/2001 | 618044 | On some vehicles the rear suspension upper control arm brackets on the frame may develop minor cracks when subjected to severe duty service. *jb | 04/03/2001 | |
| 99B09 | 01/01/2001 | 618046 | Subject pertaining to cosmetic cracks in frame at the rear upper control arm access opening when subjected to severe duty operating conditions. *jb | 04/03/2001 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 13450 | 11/01/1999 | 614619 | For vehicles built after october 20, 1999, the rear stabilizer bar is not installed on the executive series, signature series and cartier series. *tt | 11/28/2000 | |
| 7426 | 11/02/1999 | 610814 | Vehicles built after october 20, 1999, the rear stabilizer bar is not installed on the executive series, signature series and cartier aseries. *tt | 05/15/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/24/2003 | 200000 | 1 | 08/17/2001 |
| While driving at 35 mph the consumer heard a sound. the rear end of the vehicle shimmied. after a thorough inspection and while repairing something else, it was discovered that the trailer arm brackets were cracked. the trailer arm cracking and or breaking had a lot to do with the control of the vehicle. *ak *sc | |||
| While driving vehicle severly pulls to left or the right,this problem becomes more pronounced when vehicle is driven at 65 mph.dealer can not correct problem. please give any further details.*ak | |||
| SUSPENSION - FRONT | |||
| 12/02/2010 | 117000 | ||
| Tl-the contact owns a 2003 lincoln town car. the bearings on both the rear axle has failed. the vehicle was parked and he notice an oil leaked coming from under the vehicle. the vehicle was taken to a mechanic shop who will repair the failure. the manufacturer was contacted and informed him there was no recall for this failure and offered no other assistance. the failure mileage was 117,000. ..-mw | |||
| Intermittently while driving on slight incline or braking on any road condition vehicle will pull hard to left or right. cause is unknown. please provide further information.*ak | |||
| 06/20/2000 | 0 | ||
| When driving left side of vehicle wonders off to the left. dealership is aware of problem.*ak | |||
| 03/07/2000 | 1 | 03/02/2000 | |
| When driving vehicle pulled to both left and right sides. problem was noted more when driving at 65 mph. *ak sway side to side at 65 mph. *yh | |||
| 4 | 02/05/2000 | ||
| Would be driving at various speeds when vehicle would have a tendency to drift to left all the time. first vehicle was replaced with this new one.*ak the vehicle continuously pull to left and the dealer could not correct it. the dealer replaced another vehicle for the customer. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 09/14/2006 | 153000 | 1 | 08/01/2001 |
| Dt*: the contact stated while traveling 3 mph the front passenger side of the vehicle fell to the ground. the vehicle was towed to an independent repair shop where the lower ball joint was replaced. updated 10/4/2006 - *nm | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 11/29/2000 | 4 | 11/01/2000 | |
| Nar 03-24-2003 mr. when the consumer hit the brakes, the vehicle veered to the left and the pedal would go down low. the consumer took the vehicle to the dealership on several occasions and because the problem was never fix, the consumer was involved in a collision due to the brakes failing when the consumer needed to come to a stop. the vehicle was taken back to the dealer after the repair were made, but they were unable to find a problem, however on 7/10/02 the consumer wife was unable to stop the vehicle and rear ended a truck and the air bags did not deploy. *jb | |||
| 1 | 05/15/2000 | ||
| While traveling noticed traveling to left caused consumer to pull steering wheel to right. dealer has bee contacted, couldn't duplicate problem. *ak the air suspension syhstem was defective and the vehicle ride terribly. *yh | |||