Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 00V270000 | FORD MOTOR COMPANY | from 03/25/2000 to 09/05/2000 | V (Vehicle) | 18500 | 09/14/2000 | MFR | FORD MOTOR COMPANY | 09/13/2000 | 09/14/2000 | |||||||
| Defect Summary | Certain passenger vehicles, limousines, and mini vans were built with a newly designed restraint control module (rcm). in some cases, the rcm does not recognize certain system faults that could result in an air bag or seat belt pre-tensioner unexpectedly activating during the self-test sequence at vehicle start-up. | |||||||||||||||
| Consequence Summary | This condition could result in personal injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the rcm in these vehicles. owner notification began september 14, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 00V412000 | FORD MOTOR COMPANY | from 08/08/2000 to 09/29/2000 | V (Vehicle) | 16000 | 12/21/2000 | MFR | FORD MOTOR COMPANY | 12/06/2000 | 12/12/2000 | |||||||
| Defect Summary | Vehicle description: minivans and passenger vehicles. a restraint control module (rcm) or a side or front crash sensor may have been assembled with one or more of the screws that mount the circuit board in the housing missing. if some or all of the screws are missing, the performance of the occupant restrains could be affected. | |||||||||||||||
| Consequence Summary | In some cases, less than the intended level of protection in the event of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rcm and crash sensors and, if necessary, replace them. | |||||||||||||||
| Notes | Owner notification began december 21, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 02175 | 09/02/2002 | 10008579 | Restraint system-air bag deployment strategy with advanced restraint system. *mj | 08/05/2004 | |
| 02134 | 07/08/2002 | 635990 | Illuminated air bag warning lamp with diagnostic trouble code b2295 with light flashing code 22 (driver seat side air bag circuit fault), or light flashing code 23 (passenger seat side air bag circuit fault). *tt | 11/04/2002 | |
| 15629 | 02/01/2002 | 630677 | Exhbiting an illuminated air bag warning lamp with diagnostic trouble code b2295 or light flashing code 22. *tt | 04/19/2002 | |
| 15582 | 01/01/2002 | 630134 | Some vehicles may exhibit an airbag lamp on with diagnostic trouble code b2295 (side air bag status - passenger seat side air bag circuit fault) or b2296 (impact sensor status - front impact severity sensor circuit fault) in memory. *tt | 04/15/2002 | |
| 00S26 | 09/01/2000 | 618581 | On some vehicles, it may be possible for the restraint control module (rcm) to inadvertently activate an airbag or safety belt pre-tensioner while starting the engine. ford motor company will install a revised rcm. *jb | 04/17/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||
| PE03011 | FORD MOTOR COMPANY | 03/14/2003 | 08/22/2003 | INADVERTENT SIDE AIR BAG DEPLOYMENT | ||
| Odi has identified 173 complaints alleging inadvertent or non-crash deployment of side air bags on model year (my) 1999-2003 lincoln town cars.most of the complaints allege that one of the side air bags deployed while driving without any impact.analysis showed that my 2001 through early my 2003 town cars have much higher complaint and warranty claim rates (138 complaints and 120 warranty claims) than the remaining vehicles (35 complaints and 32 warranty claims).ford changed its supplier of the side crash sensors for the my 2001 town cars.ford states that the algorithm in the my 2001 town cars is different from the previous model year's design, and that it is designed to provide improved occupant protection in moderate speed side pole impacts.in december 2002 (i.e., early my 2003 vehicle production), the crash sensors were moved from the floor of vehicle to near the base of b-pillars in order to reduce the incidents of inadvertent side air bag deployments.this preliminary evaluation has been upgraded to an engineering analysis (ea03-014) for my 2001-2003 town cars built before december 2002. | ||||||
| EA03014 | FORD MOTOR COMPANY | 08/22/2003 | 08/12/2004 | INADVERTENT SIDE AIR BAG DEPLOYMENT | ||
| This investigation identified a total of 182 reports alleging inadvertent or non-crash deployment of the side air bags.the data examined during the investigation suggest that the side air bag crash sensing system's algorithm may recognize certain non-crash incidents as deployable events.odi has not, however, identified any failed component that relates to the alleged defect in the subject vehicles.also, odi has not identified any trend in the manufacture dates of complaint vehicles that may indicate a component or vehicle-manufacturing problem.a safety-related defect trend has not been identified at this time.further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see attached summary report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/25/2013 | 177800 | 1 | |
| I lost control of the car when it hit ice at 9:20a- 1/25/2013 on i-94 near chesterton, in, spun around and crashed twice (front/rear) into the left concrete barrier parallel to the roadway. none of the 4 air bags deployed. i (age 77) and my passenger (age 83) wore seat belts that saved us. car front smashed; car rear less damaged. sides are o.k.. isp report id:201300021141. neither of us sought medical treatment. my chest still hurts! air bags would have helped had they deployed. lake shore ford, chesterton, in (219)787-8600 said car was totaled. isp officer weems reported that i may receive a ticket for too fast for conditions. tc failed the only air bag test it ever had. seat belts did not. no other cars were involved on busy i-94. we were lucky! *tr | |||
| 09/14/2010 | 95000 | 1 | |
| Driver side air bag in seat deployed while i was driving down hwy....i called lincoln they claimed it was a recall that had been fixed .....evidently was replaced with a defective part. *tr | |||
| 09/14/2010 | 95000 | ||
| Driver side air bag in seat deployed while i was driving down hwy....i called lincoln they claimed it was a recall that had been fixed .....evidently was replaced with a defective part | |||
| 04/21/2012 | |||
| Tl-the contact owns a 2001 lincoln town car. the contact was driving 35 to 45 mph when the driver | |||
| 04/21/2012 | |||
| Tl- the contact owns a 2001 lincoln town car. the contact was driving 35 to 45 mph when the driverside air bag deploy and exploded without warning. the failure caused injuries to the contacts back. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 132,500. rds | |||
| 11/03/2011 | 100000 | ||
| Tl- the contact owns a 2001 lincoln town car. while driving 25 mph, the passenger side air bag erroneously deployed without warning or impact. the manufacturer was made aware of the failure and stated that they would further inspect the failure of the air bags. the vehicle was neither diagnosed nor repaired. the current and the failure mileage was 100,000. kmj | |||
| 01/24/2011 | 89000 | ||
| Tl-the contact owns a 2001 lincoln towncar. the contact stated the while driving at low speeds exiting a carryout the drivers side air bag deployed and burst without any warning. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was also contacted and they offered no assistance. the failure mileage was approximately 89,000. tb | |||
| 05/07/2009 | 77680 | 1 | |
| Airbag light was diagnosed as indicating a need for an rcm module. *tr | |||
| 01/17/2008 | 1 | ||
| 2001 lincoln town car air bags failed to deploy in an accident. consumer states that the vehicle was totaled and the air bags did not deploy in the accident. *kb | |||
| 01/18/2008 | 89000 | 1 | 01/01/2005 |
| Tl*the contact owns a 2001 lincoln town car. while driving 40 mph, the side air bag deployed for no apparent reason. as a result, the contact's wife was pushed across the front seat. the dealer and manufacturer stated that the vehicle was previously repaired under nhtsa campaign id number 00v270000 (air bags). the air bags were repaired at the cost of $800. the failure and current mileages were 89,000. updated 03/11/08. *lj | |||
| 09/10/2006 | 72000 | 1 | 10/30/2002 |
| Dt*: the contact stated while driving 25 mph on a dry road, the vehicle hit a small pot hole in the road and the passenger air bag deployed. the air bag light was not illuminated prior to the incident. the dealership was notified. | |||
| 09/05/2006 | 93000 | 1 | 03/01/2002 |
| Dt*: the contact stated while traveling 20 mph, the vehicle's passenger side airbag deployed with no accident involved. the airbag light was not illuminated and there was no braking prior to deployment. the service dealer could not find anything wrong with the airbag. | |||
| 03/25/2006 | 109000 | 1 | |
| Dt*: the contact stated while driving 70mph in smooth road conditions, the driver's side curtain air bag deployed with no prior warning. the contact recently filled the vehicle with gasoline 20 miles prior to the incident. the vehicle was not taken to the dealer for inspection. | |||
| 07/25/2004 | 59000 | 1 | |
| While driving about 20 - 30 mph vehicle hit a bump in the road, and the air bags depolyed inadvertantly.*ak | |||
| 01/01/1901 | 1 | ||
| While riding over a dead dog the passenger side air bag exploded.*mr after contacting the dealer they stated that a sensor underneath the car obviously triggered the explosion. the consumer had to pay a $500 deductible for seat repairs caused in the incident, and was requesting to be reimbursed for the deductible paid because of the defective air bag system. *cb | |||
| 12/15/2003 | 21491 | 1 | 07/01/2001 |
| While traveling 70 mph, the passenger's side air bag deployed without any impact. *ak there was a very loud explosion and the inside of the vehicle filled with smoke. the air bag did not deflate. *sc the consumers wife suffered heavy bruising and discoloration to her arm. *jb | |||
| 07/06/2003 | 35000 | 1 | |
| While driving 50 mph vehicle was involved in a head on collision. upon impact, dual airbags did not deploy. *ak | |||
| 28000 | |||
| Driver's side air bag inadvertently deployed while driving at 65 mph. upon deployment, the air bag busted driver's eye glasses. as a result, driver lost control of vehicle, and ended up on the shoulder on the opposite side of the highway. driver sustained minor cuts. | |||
| 08/12/2003 | 1 | ||
| Air bag light illuminated. vehicle was taken to the dealer to repair the air conditioner. when receiving the vehicle back from the dealer air bag light was off. within five minutes air bag light was back on. consumer did not know if the dealer did any repairs to the air bag. *ak | |||
| 02/27/2002 | 3 | 08/25/2001 | |
| Air bag light stayed illuminated after repaired for third time. dealer was notified, and repaired a loose wire to air bag sensor.*ak consumer brought vehicle in for repair regarding illumination problem. the next day the light illuminated again. vehicle was taken in again for repairs only for the light to illuminate days later. consuemr is afraid to drive vehicle and is requesting reimbursement of monies paid for the vehicle. also the back of the drivers seat will not stay since having it repaired. *jg | |||
| 1 | 02/01/2001 | ||
| The air bag light come on and stays on, the dealer ordered the faulty part and repaired it. nlm | |||
| 10/01/2000 | 1 | ||
| Consumer received recall notice 00v-270 on the air bags, the consumer has not yet had recall repairs completed due to lack of parts. *slc | |||
| AIR BAGS - FRONTAL | |||
| 02/21/2009 | 56600 | ||
| Tl*the contact owns a 2001 lincoln town car. while driving 65 mph, the air bag on the driver's side deployed without warning. after the deployment, the driver's side seat sustained damage on the left side. the contact was not injured. he called the manufacturer and they stated that the air bag module was already replaced under the recall remedy; therefore, no compensation would be provided. the failure mileage was 56,600 and current mileage was 56,637. | |||
| 07/20/2008 | 113480 | 1 | |
| Tl*the contact owns a 2001 lincoln town car. while driving 45 mph, the driver's side frontal air bag deployed without warning or impact. the failure mileage was 113,480 and current mileage was 113,500. updated 09/15/08 *bf update 09/18/08. *jb | |||
| 10/01/2006 | 1 | ||
| 2001 lincoln towncar customer states that the air bags did not deploy**cc the consumer stated that she was involved in an accident the air bags did not deploy nor did the seat belt keep her secure during the collision. the consumer has provided a copy of the letter provided by ford and pictures of the damaged vehicle. *tr | |||
| 09/28/2004 | 68000 | 1 | 10/29/2001 |
| While driving 45 mph the passenger side air bag deployed inadvertently. *jb *sc | |||
| 06/05/2001 | 62500 | 2 | |
| While driving at 15 mph passenger side air bag deployed. dealer claimed that the consumer was at fault, but repaired the problem anyway. several months later the exact same problem occurred a while driving across a gravel road. dealer refused to repair the problem. *ak | |||
| The driver side air bag deployed without impact. *nlm | |||
| 1 | |||
| The driver's air bag deployed without any impact.*jb | |||
| 1 | |||
| Consumer loss control of the vehicle, and was in a collision, and the air bags did not deploy, consumer was injured.*jb | |||
| 11/25/2002 | 6000 | 1 | |
| While driving 20mph passenger side air bag deployed without warning, causing injuries to passenger in seat. ts...*ak | |||
| 06/23/2001 | 1 | ||
| While driving passenger's side airbag deployed and injured passenger. consumer stated that if it had been on driver's side, and consumer was on highway, consumer would have been knocked from steering wheel.that may have been a life threatening situation. consumer took vehicle to dealer, and dealer stated that consumer ran over something on the road that triggered sensors for side airbag. vehicle hit nothing. this was second town car that that consumer has experienced a life threatening situation. *ak vehicle pulls to the left. trunk would not close properly due to it being out of adjustment. *slc | |||
| 06/05/2001 | 1 | 04/01/2001 | |
| Passenger side air bag deployed at 70 mph with no impact to vehicle. lost control of vehicle temporarily and crossed traffic to other side of road. regained control after crossing back to original lane shoulder and braking hard. very frightening experience considering the noise, surprise and dust from the air bag deploying. only good thing was that no traffic was coming in other lane. *ak | |||
| 06/15/2001 | |||
| Air bags will not deploy. air bag lights had been on for a couple days. when consumer drives vehicle airbag light comes on. contact dealer, and dealer has vehicle in shop to determine cause.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/17/2008 | 1 | ||
| 2001 lincoln town car air bags failed to deploy in an accident. consumer states that the vehicle was totaled and the air bags did not deploy in the accident. *kb | |||
| 02/12/2008 | 102068 | 1 | |
| Tl*the contact owns a 2001 lincoln town car. while driving 5 mph, the side air bags on the passenger side seat deployed. there was no impact or crash. the vehicle was taken to the dealer and they stated that the air bag sensor deactivated and caused the air bag to deploy. the manufacturer stated that the vin was not included in nhtsa campaign id number 00v412000 (air bags:frontal:sensor/control module). the purchase date was unknown. the current and failure mileages were 102,068. updated 04-07-08 *bf | |||
| AIR BAGS - SIDE/WINDOW | |||
| 10/26/2010 | 121000 | ||
| My son and i were driving a 2001 lincoln town car on flat smooth wet road when the passenger side airbag deployed for no apparent reason. my son received slight abrasions to his right cheek and right arm. | |||
| 11/27/2008 | 127000 | 1 | |
| I was driving 1-16 west, going speed limit (70) with cruise control when i heard a loud explosion in my left ear (i thought i had been shot), i was so stunned for a moment i didn't realize what had happened, but i turned my head slightly to the left and realized the air bag in my back rest had blown up. smoke was pouring out of it and i thought my car was on fire. the air bag slammed into the left side of my face, neck & shoulder. i was traumatized the rest of the day. *tr | |||
| 02/19/2008 | 100000 | 1 | 10/31/2006 |
| While my father was driving down the road at highway speed the passenger front side airbag deployed with no warning or impact. the deployment of the airbag at highway speeds without a crash or impact startled the driver which caused him to cross into the lane next to him. this could have been serious had another car been beside of him. serious injury or even death could be caused if the conditions are right. *tr | |||
| 08/18/2006 | 76000 | 1 | 12/10/2003 |
| Comments: our 2001 lincoln town car's drivers side curtain air bag deployed unintended on august 18th, at 7:00 pm while we were driving on a highway. there was no accident, no primary or secondary impact, no debris on the road, no potholes, no logs, rocks, trees, cows, or other debris frequently attributed to an unintended deployment. the ford dealership service manager states that there is an impact mark under the body directly under the air-bag sensor but we were driving on a paved roadway and nothing on the road, and nothing around to run over. if anything had been run over previously, the airbag should have deployed then, and not waited for an undetermined period of time. the reaction to the deployment had us in the right side shoulder/drainage ditch as we assumed we had been hit by another automobile (none in sight). a quick external examination of the auto showed no impact. we had the car in the dealership recently to have an airbag wiring harness replacement to stop a blinking airbag light, this repair billed to our extended warranty company (?). the current repairs are almost $900.00, which we are having to pay ourselves, for something which should be a ford safety issue. the car should be returned to us early this week (august 28-sept-1). we have no issue about the warranty as the car has 76,000 miles, but this is a safety related situation that could have potentially caused a serious accident had there been another vehicle along side us at the time of the deployment. we feel that lincoln/ford should cover the cost of repairing the deployed air-bag. my cell number is 512-669-2244. franz hofmann. *nm | |||
| 11/11/2005 | 100000 | 1 | 12/29/2004 |
| Dt: the contact stated while driving on a smooth highway the driver's side air bag deployed. there was no accident to cause the air bag to deploy. there were minor injuries. the dealer could offer no free remedy because the car had over 100,000 miles on it. the manufacturer agreed with the dealer.*ak the deployment of the ear bag caused damage/hearing loss to the consumer ears. *nm | |||
| 02/02/2005 | 73050 | 1 | 11/01/2004 |
| While driving on a gravel road at approximately 10 mph, airbag from the side of front passenger seat deployed. there was no warning. we heard a loud explosion, followed by smoke and a foul odor. my daughter, who was sitting in the seat was screaming in pain. i immediately stopped the car and exited the vehicle to attend to her injuries. at first we thought she had been shot. she had burns, cuts, and bruising on her back and right side. we both had trouble breathing. we found a police officer and he told us to seek medical attention. which we did. we contacted lincoln/ford while on our way to the emergency room. we were directed from a recording to contact local dealership with any complaints. we contacted the cavenaugh lincoln dealership in jonesboro, arkansas. we were told that there was nothing to prove that this was a defect that there was a problem in the sensor and that it would cost around $2,000.00 for parts and labor. they even noted on the work order that i thought there was some kind on factory defect and i wanted them to verify or deny this. they in return charged me $103.00 for estimate they made of the repairs. to this date we are still working with our insurance company to see what kind if any changes or repairs the motor company are willing to make. *nm | |||
| 06/13/2005 | 1 | 12/21/2004 | |
| Dt: the contact owns a 2001 lincoln town car. while driving the passenger side air bags deployed with out an accident. she took vehicle to the dealership, and they noticed scrap marks under the car, and said that was the cause of air bag deploying. but she did not hit anything and she cannot understand how that would make the air bags deploy.*ak | |||
| 05/16/2005 | 85500 | 1 | 07/13/2002 |
| Dt: without warning the passenger's side air bag deployed. she was just driving at normal speed and in clear weather. dealer and manufacturer said that the car was too old, and they will not do anything about it.*ak | |||
| 10/30/2004 | 40000 | 1 | |
| The consumer was driving off an exit ramp between 35-40 mph when the side air bag deployed. the manufacturer refused to replace the air bag *ak *nm | |||
| 08/15/2004 | 22000 | 1 | 11/05/2003 |
| While i was driving our 2001 lincoln town car south on i95 north of baltimore, the left front tire passed over a piece of debris which triggered only the driver's side air bag. fortunately, i didn't loose control. however, i appear to have sustained some moderate ,permanent hearing loss in my left ear between 250-1800 hertz. i have been under a doctor's care since the event and have taken 5 hearing tests without any signs of healing of the inner ear. local lincoln dealers indicate that they are not authorized to do the repairs under the warrenty guidelines and refused to fix the air bag/seat even though the car is still under factory warrenty. they directed me to my insurance (geico) .i asked them about having them read out the black box hidden analog and pre-even data-they responded that they do not have the software to read this data. independent companies quote $300 to read out the pre-event data in the washington dc area. i have yet to have the repairs done -which are being covered by geico . i am very concerned about a dealer's inability to assure me that the system is not defective after the repair. i am aware of the odi efforts/analysis related to the tendency of this to happen with this model (before ford modified the sensor location and software in later productions) and i would like to discuss odi's approach in evaluating that this car has no know safety defects in spite of the large number of non-side accidents triggering the side air bag.*ak | |||
| 05/06/2004 | 36000 | 1 | 06/28/2001 |
| The side air bags deployed inadvertently and with no impact. *ak *nm | |||
| 12/21/2003 | 1 | ||
| While driving 70 mph driver's side air bags deployed unexpectedly. the door panel,where airbag deployed, ripped the seat. consumer drove vehicle to dealer for analysis, and dealer did not replace the seat. *ak *mr | |||
| 10/08/2003 | 1 | ||
| While driving 15-18 mph the passenger side door air bag deployed without impact or cause. both the manufacturer and dealer were contacted. please provide any additional information. *nm | |||
| 05/02/2002 | 1 | 06/01/2001 | |
| While driving 75mph, vehicle ran over a peice of tire debris in the road. rubber hit something under vehicle which caused driver's side airbag to deploy and cause damage to panel of vehicle. manufacturer says it's driver fault.*ak *tt | |||
| While driving passenger's side airbag deployed without warning. vehicle had no crash. took vehicle to dealer, and had it repaired.*ak | |||
| 08/02/2001 | 1 | ||
| Front driver's side airbag suddenly deployed without prior warning while driving down the street. dealer has been contatced. *ak the side air bag pushed the drivers left upper arm forward causing the car to move to the right and over a curb and onto a sidewalk, the drivers left upper arm was bruised for 10 days. *nlm | |||
| 06/23/2001 | 1 | ||
| While driving passenger's side airbag deployed and injured passenger. consumer stated that if it had been on driver's side, and consumer was on highway, consumer would have been knocked from steering wheel.that may have been a life threatening situation. consumer took vehicle to dealer, and dealer stated that consumer ran over something on the road that triggered sensors for side airbag. vehicle hit nothing. this was second town car that that consumer has experienced a life threatening situation. *ak vehicle pulls to the left. trunk would not close properly due to it being out of adjustment. *slc | |||