Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/29/2005 | 29000 | 1 | 09/25/2005 |
| Dt: the consumer purchased a used 2001 lincoln town car that has a problem with the right front passenger seat. the consumer does not know if the vehicle was purchased with this problem or not because no one had sat in the passenger seat until now. there is a looseness that allows the seat to move about freely while being seated. this happens at its own free will, no power assist or manual movement necessary. the consumer is concerned because there is a passenger side airbag. the consumer took the vehicle to the dealer. the dealer said there was nothing they could do about the seat, and could not offer any explanation as to why this problem may have occurred. no repairs or corrections have been made on the vehicle at this time. the consumer has not contacted the manufacturer. *ak *nm | |||
| 04/30/2004 | 2 | ||
| Consumer stated that while driving his vehicle, vibration was felt in the accelerator pedal and in the seat. there is also a moaning noise that went along with the vibration. consumer did everything to remedy the problem, but problem on vehicle still exists. the dealer told the consumer that they have already done everything in their power, and it's now up to the ford service engineer to take on the issue. the engineer told the consumer that everything is in acceptable limits and that they would not do anything else for the vehicle. *la | |||
| 12/21/2003 | 1 | ||
| While driving 70 mph driver's side air bags deployed unexpectedly. the door panel,where airbag deployed, ripped the seat. consumer drove vehicle to dealer for analysis, and dealer did not replace the seat. *ak *mr | |||
| 02/27/2002 | 3 | 08/25/2001 | |
| Air bag light stayed illuminated after repaired for third time. dealer was notified, and repaired a loose wire to air bag sensor.*ak consumer brought vehicle in for repair regarding illumination problem. the next day the light illuminated again. vehicle was taken in again for repairs only for the light to illuminate days later. consuemr is afraid to drive vehicle and is requesting reimbursement of monies paid for the vehicle. also the back of the drivers seat will not stay since having it repaired. *jg | |||
| 10/29/2001 | 1 | 06/01/2001 | |
| Driver is 363lbs, but has driven town cars at this weight for 4 years. no previous problems with drivers seats in earlier 2000,1999,1998, or 1997 models. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 03/01/2006 | 26000 | 2 | 01/01/2006 |
| Tl*the contact owns a 2001 lincoln town car. within 1,000 miles of purchasing the vehicle, the seats failed and could not be adjusted forward or backwards. while changing the oil, the dealer found that the rear suspension was failing and the struts needed replacing. if the vehicle were to drive over a pothole, the axle could fail. the manufacturer did not offer any assistance; however, the dealer offered to reduce some of the $1,300 repair cost. the dealer information was unknown. the current mileage was 30,180 and failure mileage was 26,000. | |||