Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/08/2008 | 38000 | 1 | |
| Vehicle: 2001 lincoln town car cartier with 45,000 original miles. date problem revealed: 05/08/2008 at 38,000 miles. component: powertrain: driveline; suspension: (rear); suspension: (front); steering. defect summary: certain police, commercial, and passenger vehicles sold input higher loads into the vehicle chassis overloading the wheel bearings and axles. four wheel alignment check was performed. rear wheels was not aligned to manufacture specifications, for which, this vehicle has a non-adjustable rear end. front-end alignment was not in manufacture specifications and could not be corrected due to faulty rear end components. consequence summary: this could lead to early bearing failure and ultimately to axle shaft fracture. in the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. loss of drive function could lead to a crash. severely unstable steering at speed above 40 mph and will lead to a crash at highway speeds. *tr | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 06/05/2005 | 50915 | 1 | 08/26/2002 |
| I was proceeding south on interstate 71 halfway between cleveland and columbus, at 55 mph. the road was dry. all of a sudden, the car started drifting towards the right. when i turned the wheel towards the left, there was no immediate response. when the car responded, it started drifting towards the left. i had no steering control of my car for about 10 seconds. fortunately, i was able to straighten the wheels, and regain control. i had my mechanic inspect my car, and he determined that the power steering pump and its associated electronic control switch had to be replaced, as their malfunction caused my loss of steering control. i've since had those parts replaced. i no longer have the old parts. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/05/2005 | 50915 | 1 | 08/26/2002 |
| I was proceeding south on interstate 71 halfway between cleveland and columbus, at 55 mph. the road was dry. all of a sudden, the car started drifting towards the right. when i turned the wheel towards the left, there was no immediate response. when the car responded, it started drifting towards the left. i had no steering control of my car for about 10 seconds. fortunately, i was able to straighten the wheels, and regain control. i had my mechanic inspect my car, and he determined that the power steering pump and its associated electronic control switch had to be replaced, as their malfunction caused my loss of steering control. i've since had those parts replaced. i no longer have the old parts. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/05/2001 | 1 | 04/01/2001 | |
| Passenger side air bag deployed at 70 mph with no impact to vehicle. lost control of vehicle temporarily and crossed traffic to other side of road. regained control after crossing back to original lane shoulder and braking hard. very frightening experience considering the noise, surprise and dust from the air bag deploying. only good thing was that no traffic was coming in other lane. *ak | |||