Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/25/2013 | 177800 | 1 | |
| I lost control of the car when it hit ice at 9:20a- 1/25/2013 on i-94 near chesterton, in, spun around and crashed twice (front/rear) into the left concrete barrier parallel to the roadway. none of the 4 air bags deployed. i (age 77) and my passenger (age 83) wore seat belts that saved us. car front smashed; car rear less damaged. sides are o.k.. isp report id:201300021141. neither of us sought medical treatment. my chest still hurts! air bags would have helped had they deployed. lake shore ford, chesterton, in (219)787-8600 said car was totaled. isp officer weems reported that i may receive a ticket for too fast for conditions. tc failed the only air bag test it ever had. seat belts did not. no other cars were involved on busy i-94. we were lucky! *tr | |||
| 01/25/2013 | 177800 | ||
| I lost control of the car when it hit ice at 9:20a- 1/25/2013 on i-94 near chesterton, in, spun around and crashed twice (front/rear) into the left concrete barrier parallel to the roadway. none of the 4 air bags deployed. i (age 77) and my passenger (age 83) wore seat belts that saved us. car front smashed; car rear less damaged. sides are o.k.. isp report id:201300021141. neither of us sought medical treatment. my chest still hurts! air bags would have helped had they deployed. lake shore ford, chesterton, in (219)787-8600 said car was totalled. isp officer weems reported that i may receive a ticket for too fast for conditions. tc failed the only air bag test it ever had. seat belts did not. no other cars were involved on busy i-94. we were lucky! | |||
| 07/26/2002 | 1 | 03/23/2002 | |
| Consumer states was backing out of driveway. put vehicle in reverse and car suddenly accelerated rearward across the street and collided w/another vehicle. nlm. consumer states the the exhaust pipe and muffler were replaced , the front and rear suspension was aligned.*jg | |||
| SUSPENSION - FRONT | |||
| 05/08/2008 | 38000 | 1 | |
| Vehicle: 2001 lincoln town car cartier with 45,000 original miles. date problem revealed: 05/08/2008 at 38,000 miles. component: powertrain: driveline; suspension: (rear); suspension: (front); steering. defect summary: certain police, commercial, and passenger vehicles sold input higher loads into the vehicle chassis overloading the wheel bearings and axles. four wheel alignment check was performed. rear wheels was not aligned to manufacture specifications, for which, this vehicle has a non-adjustable rear end. front-end alignment was not in manufacture specifications and could not be corrected due to faulty rear end components. consequence summary: this could lead to early bearing failure and ultimately to axle shaft fracture. in the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. loss of drive function could lead to a crash. severely unstable steering at speed above 40 mph and will lead to a crash at highway speeds. *tr | |||
| 06/23/2001 | 1 | ||
| While driving passenger's side airbag deployed and injured passenger. consumer stated that if it had been on driver's side, and consumer was on highway, consumer would have been knocked from steering wheel.that may have been a life threatening situation. consumer took vehicle to dealer, and dealer stated that consumer ran over something on the road that triggered sensors for side airbag. vehicle hit nothing. this was second town car that that consumer has experienced a life threatening situation. *ak vehicle pulls to the left. trunk would not close properly due to it being out of adjustment. *slc | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 03/14/2008 | 85000 | 1 | 03/23/2001 |
| Tl*the contact owns a 2001 lincoln town car. while driving approximately 40 mph, the vehicle began vibrating. the tire dealer stated that the bushings have come off of the front lower ball joints near the front driver side tire. the failure is related to recall #00d159; however, the dealer confirmed that the vin is not related. the ball joint fractures increase risk of crash. the bolt was tightened and the mechanic advised him to have the dealer diagnose and repair it. the current and approximate failure mileages were 85000. | |||
| SUSPENSION - REAR | |||
| 05/08/2008 | 38000 | 1 | |
| Vehicle: 2001 lincoln town car cartier with 45,000 original miles. date problem revealed: 05/08/2008 at 38,000 miles. component: powertrain: driveline; suspension: (rear); suspension: (front); steering. defect summary: certain police, commercial, and passenger vehicles sold input higher loads into the vehicle chassis overloading the wheel bearings and axles. four wheel alignment check was performed. rear wheels was not aligned to manufacture specifications, for which, this vehicle has a non-adjustable rear end. front-end alignment was not in manufacture specifications and could not be corrected due to faulty rear end components. consequence summary: this could lead to early bearing failure and ultimately to axle shaft fracture. in the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. loss of drive function could lead to a crash. severely unstable steering at speed above 40 mph and will lead to a crash at highway speeds. *tr | |||
| 03/01/2006 | 26000 | 2 | 01/01/2006 |
| Tl*the contact owns a 2001 lincoln town car. within 1,000 miles of purchasing the vehicle, the seats failed and could not be adjusted forward or backwards. while changing the oil, the dealer found that the rear suspension was failing and the struts needed replacing. if the vehicle were to drive over a pothole, the axle could fail. the manufacturer did not offer any assistance; however, the dealer offered to reduce some of the $1,300 repair cost. the dealer information was unknown. the current mileage was 30,180 and failure mileage was 26,000. | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 10/16/2005 | 1 | 03/01/2002 | |
| Dt: 2001 lincoln town car. the contact states the rear suspension collapsed. the contact was driving down the road at 75 mph when the rear suspension gave way. there had been no problems with the suspension prior to this. the vehicle was taken to the lincoln dealership and they say it is not under the warranty. the dealership states there is an air compressor pump that operates the air suspension bag and that quit working. when it deflated, it made the shocks leak on the rear of the vehicle. the suspension is so bad at this point, on the way home when driving over a bridge, the contact's head almost hit the top of the vehicle. this occurred on october 16, 2005. *ak | |||