Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/31/2007 | 68000 | 1 | |
| Tl*the contact owned a 2001 lincoln town car. while driving 5 mph, the vehicle automatically accelerated while entering the contact's parking garage. she depressed the brake pedal, but nothing happened. the consumer crashed into her den. the investigator from her insurance company was unable to identify the cause of failure. the contact sustained an injury to her knee. the vehicle was destroyed. the mileage on the vehicle was 68,000. updated 05/23/07. *jb | |||
| 11/15/2005 | 90100 | 1 | 05/09/2002 |
| I started the car and when i put it into reverse it suddenly accelerated and hit a number of objects including a small tree. i was finally able to turn the car off. *jb | |||
| 06/19/2005 | 32000 | 4 | 01/31/2002 |
| When the car is stopped with my foot on the brake the idle speed will suddenly and uncontrollably jump to a very high rpm. it is difficult to prevent the car from suddenly surging ahead. i have discovered that the only way to stop it is to turn off the ignition. it has happened four times. the first time i was so startled, i wasn't sure what had happened. i thought maybe i had accidently hit the gas pedal and jammed it. the second time, i realized it was none of my doing. i was traveling in buffalo new york and took the car to a lincoln dealer there on june 7, 2004. they could find nothing wrong. when i drove back to virginia, it happened again. i took the car to cherner lincoln dealer in annandale on june 15, 2004.thet said it was a faulty idle control valve and replaced it. on june 19, 2005 it happened again. i took it back to cherner lincoln. they could not reproduce the problem and so they will not repair the car. in all four incidents i was fortunate that there was no one in front of me and that no damage was done. this is a 2001 lincoln town car with 32000 miles. | |||
| 1 | 03/23/2002 | ||
| The vehicle was placed in reverse and suddenly accelerated at top speed, the brake pedal was applied, but did not control it and damaged an empty vehicle. mr scc | |||
| 07/26/2002 | 8 | 1 | 03/01/2002 |
| The vehicle suddenly accelerated when the consumer attempted to back out of the driveway and struck a parked vehicle. this incident happened a day after the vehicle received a 5 thousand mile check up. the dealer could not duplicate. refer to odi #8020090 mr scc *jb | |||
| 1 | |||
| The vehicle experienced sudden acceleration, which caused consumer to lose control of the vehicle. *jb | |||
| 02/03/2003 | 15800 | 1 | 01/06/2003 |
| Vehicle suffered sudden acceleration when shifted from park into reverse. dealer has inspected the vehicle three times and could not duplicate or correct the problem. *tt | |||
| 07/26/2002 | 1 | 03/23/2002 | |
| Consumer states was backing out of driveway. put vehicle in reverse and car suddenly accelerated rearward across the street and collided w/another vehicle. nlm. consumer states the the exhaust pipe and muffler were replaced , the front and rear suspension was aligned.*jg | |||
| 03/26/2002 | 1 | ||
| While parking vehicle at slow speeds with brakes applied, vehicle suddenly lunged forward, hitting two parked vehicles and slamming into a tree. consumer tried uncontrollably to stop vehicle. vehicle serverly damaged. *tt | |||
| 04/24/2002 | 6 | ||
| Consumer states that the vehicle has experienced sudden acceleration on six occasions, the only way to get the vehicle to stop is by heavy brake pressure and turning off the ignition, on one occasion the rear wheels locked up. *slc | |||
| 06/21/2002 | 1 | 01/24/2002 | |
| Vehicle was at a complete stop, there was sudden acceleration. vehicle lurched forward. had to slam on brakes, and put vehicle in neutral to stop.*ak *yh | |||
| 11/12/2001 | |||
| After starting vehicle consumer shifted to reverse, suddenly vehicle accelerated on its own. vehicle came to a stop when it hit a fire hydrant. damage was $ 3000.00. on 28, may 2002 ,also at first start, consumer shifted to reverse and vehicle accelerated on it's own. consumer braked, but was unable to stop vehicle. vehicle came to stop when it hit a fence. damage was $ 6700.00. no injuries.*ak | |||
| 08/01/2001 | 3 | ||
| On 3 occasions vehicle has accelerated with force when brake pedal was applied. dealer was contacted. *ak *slc | |||
| 06/14/2001 | |||
| Engine will surge intermittently causing vehicle to accelerate. vehicle is difficult to stop, increasing the risk of a crash. dealership has examined vehicle, and could not determine cause of problem. please provide any additional information/attachments.*ak | |||
| 08/01/2001 | 4 | 05/07/2001 | |
| Engine suddenly accelerated. dealer has been contacted, but was unable to locate source of problem.*ak *jb | |||
| 05/15/2001 | 1 | 01/01/2001 | |
| Throttle jammed full open on start. car jumped walk and almost hit 3 pedestrians. *ak | |||
| 10/29/2000 | 2 | 10/29/2000 | |
| Vehicle jumps forward and won't stop. engine revs up really high right before this happens. *ak consumer states that first, the brakes fail, then vehicle stops and engine revs up, third the wheels spin with no movement. *slc | |||
| 12/14/2000 | 1 | 10/06/2000 | |
| Had come to a complete stop. was waiting to make a left turn, with foot on brakes, and vehicle started to race/rpms went up. vehicle suddenly accelerated. took to dealership the same day to have it checked. was informed vehicle would need to be left for a few days to be test driven. owner was provided a rental. once vehicle was test driven, mechanic could not locate any problems with acceleration. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/30/2004 | 2 | ||
| Consumer stated that while driving his vehicle, vibration was felt in the accelerator pedal and in the seat. there is also a moaning noise that went along with the vibration. consumer did everything to remedy the problem, but problem on vehicle still exists. the dealer told the consumer that they have already done everything in their power, and it's now up to the ford service engineer to take on the issue. the engineer told the consumer that everything is in acceptable limits and that they would not do anything else for the vehicle. *la | |||
| 1 | |||
| The brake pedal and accelerator pedal are too close together and the brake pedal, when pressed, is lower than the accelerator pedal. the design of these components has caused sudden acceleration. *ak *nlm | |||
| 5 | 05/31/2001 | ||
| Accelerator pedal and brake pedal are too close together.when applying brakes pedal goes down lower than accelerator pedal. will accidently touch accelerator pedal when applying brakes. has caused consumer to surge forward and rear end another vehicle.*akfailures have been at stopped positions. the brake pedal goes below the accelerator pedal and consumers foot winds up depressing it also. consumer has a 2000 model and experiences no problems. *jg | |||
| 10/01/2001 | |||
| Brake pedal and the gas pedal are too close. sometimes when applying brakes consumer's foot hits gas pedal, and vehicle is hard to stop. please provide any further information.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 05/01/2001 | 3 | 03/19/2001 | |
| Engine idled at a high rpm which has caused vehicle to lunge when it was taken out of park and put into drive/reverse. consumer felt that this could be a safety issue. *ak consumer was told by dealer that they could not duplicate the problem.*jb | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 07/28/2001 | 1 | ||
| Consumer was pulling into parking lot at his home and vehicle suddenly accelerated, causing vehicle to run into consumer's house. no injury was sustained.*ak *jb | |||