Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/02/2012129000
 Tl-the contact owns a 2002 lincoln town car. the contact stated that while driving 70 mph, the steering wheel suddenly became loose as the vehicle became uncontrollable without warning. the vehicle also went airborne, rolled over and spun three times before coming to a stop. the front windshield was fractured and the rear windshield became detached from the vehicle. none of the air bags deployed. three occupants were severely injured and were transported to the hospital for treatment. a police report was filed of the incident. the vehicle was destroyed and was not inspected for the cause of the steering or air bag failures. the manufacturer was not notified. the failure mileage was 129,000. kmj
440001
 There was a popping noise in the steering, and contained a lot of play, which was caused by two mounting bolt which broke. *jb
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
12/01/2002004/23/2002
 Purchased new 2002 lincoln towncar april 2002 from central florida lincoln mercury in orlando florida. car is garaged all the time and now has 3000 miles on it. the chassis and various steel support and steering parts have severe and i mean severe rust. the dealer says it is more than they have seen but there is no problem. i have never seen rust as bad as this and i have seen a lot of cars in my life time as a mechanic. the rust looks like the car was in road salt for many years even though the car has not and only 8 months old. ts