Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 17810 | 05/01/2004 | 10008569 | Transmission failure where there is a large amount of metal or debris in the pan. *tt | 08/05/2004 | |
| 03261 | 01/05/2003 | 10008279 | New service part - number 5 needle bearing and race kit - 4r70w transmission - service tip. *tt | 07/26/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 06216 | 01/01/2006 | 0644 | 10014100 | Limited slip axle chatter, shudder, binding sensation, or vibration during low speed turning maneuvers. *tt | 04/28/2005 |
| 0355 | 03/17/2003 | 10001920 | Rear axle shaft and/or axle bearing premature wear. *tt *jb | 07/25/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | ||||||
| PE04010 | FORD MOTOR COMPANY | 01/22/2004 | 07/08/2004 | REAR AXLE FRACTURE | 04V328000 | |
| This pe was opened after odi became aware of two allegations concerning rear axle fracture and partial wheel separation involving my 2003 ford crown victoria police interceptors (cvpi).initially, the pe's scope involved all my 2003 grand marquis, crown victoria, and lincoln town cars (i.e., panther platform) produced through january 2003.while gathering information about this issue, it became evident that the failures were confined to long-wheelbase lincoln town cars and the cvpi's due to their unique weight distribution and usage profiles.ford's recall addresses these vehicles.both the company and odi are continuing to monitor the field performance of the axles and will take appropriate action as required. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/08/2008 | 39840 | 1 | |
| Noisy rear end on my lincoln towncar (2003). there was a recall by the manufacturer to replace rear axels & bearings on 2003 towncars with certain vin #s (recall # 04v328000) my car had exactly the same failure as mentioned in the recall and i feel that the company should pay or the repair. i only have 39,840 miles pon the car. the problem was corrected by the dealer and i had to pay a portion of the charge. i feel the repair work should have been done nc under the recall, whether the vin was on it or not, the failure is the same. *tr | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 10/20/2008 | 84687 | ||
| Tl*the contact owns a 2003 lincoln town car. while driving approximately 25 mph, she heard a noise under the vehicle. the dealer replaced the two rear axles. the current and failure mileages were 84687. | |||
| 10/17/2006 | 24500 | 1 | 01/07/2004 |
| Dt*: the contact stated while driving 20 mph, there was a loud grinding noise in the right rear end of the passenger side. there was no warning signals prior to the incident. the vehicle was taken to an independent shop who determined that the axle and axle bearing had failed and would need to be replaced. the manufacturer was notified. updated 12/01/06. 8jb | |||
| 09/27/2006 | 39825 | 1 | 04/01/2003 |
| Dt*: the contact stated there was a grinding noise in the rear end. the vehicle was taken to an independent repair shop, who determined the rear axles, bearings and safety pins needed to be replaced. the repair kit was ordered from the manufacturer and the kit was installed.*ak | |||
| 02/27/2006 | 1 | 09/05/2002 | |
| Grinding noise in rear axle. *nm | |||
| 10/02/2005 | 95490 | 4 | 01/15/2003 |
| Dt: 2003 lincoln town car. the consumer stated the vehicle was leaking gear oil on the rear axle. the consumer noticed it when the oil formed on the ground of his garage. the dealership did a diagnostic, and found a recall. however, this vehicle was not part of the recall due to vin. the dealership replaced part 3w1z-aa10a-aa, the complete kit, two rear axles, two bearings, two seals, and the oil. this was the kit the recall called for. the problem did not cause any accidents of injuries. the consumer did call lincoln, but they also said there was nothing they could do. this happened on the driver's side, but both sides were replaced. the consumer kept the parts.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 10/10/2007 | 40600 | 1 | 05/15/2006 |
| Tl*the contact owns a 2003 lincoln town car. while driving 40 mph, the contact attempted to accelerate and heard a roaring sound coming from the rear of the vehicle. the contact took the vehicle to a mechanic and they stated that the wheel bearings, wheels, and axle shafts needed to be replaced. the contact was given a copy of nhtsa campaign id number 04v328000 (suspension:rear), which he took to the ford dealer, but was informed that his vin was not included. the current mileage was 40,700 and failure mileage was 40,600. | |||
| 05/22/2006 | 65530 | 1 | 08/06/2003 |
| Severe noise in rear axle on 2003 lincoln town car . took vehicle to selling dealer to fix it, who charged him $707.63 including taxes to fix it by replacing rear axles and bearings with kit 3w1z*4a109*aa. i believe this should be part of nhtsa recall 04v328000 dated jul 6, 2004. ford recall number 04s16. however ford denied when i called them at 800-392-3673 saying the car was not a fleet sale and was out of warranty. i have repair receipt. *ak | |||
| 10/23/2006 | 40015 | 1 | 04/15/2002 |
| Dt*: the contact stated while traveling various speeds, there was a noise coming from the rear of the vehicle. the dealership determined the rear axles and bearing were defective, and the parts were replaced. there was a nhtsa recall, # 04v328000, regarding the rear suspension. the vehicle was not included in the recall due to the vin.*aki | |||
| 08/16/2006 | 103000 | 1 | 02/01/2004 |
| Dt*: the contact stated while driving on the highway at 10 mph, the vehicle coasted to a stop at a toll booth. the vehicle was towed to a local repair shop who determined the rear bearing failed. the problem led to an axle shaft fracture which caused the vehicle to lose drive function. there was a nhtsa recall, # 04v328000, regarding the suspension: rear. the vehicle was not included in the recall due to the vin. *ak | |||
| 07/22/2004 | 1 | ||
| Manufacturer and dealership refused to honor axle shaft fracture recall 04v328000 because recall notice was sent to the consumer in error.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 01/28/2008 | 83512 | 1 | 04/17/2006 |
| Had popping noise coming from rear of car.had it to the dealer they said that they could not hear the noise.1/28/08 driving and heard loud knocking and then lots of noise. had car towed to dealer. dealer said rear wheel seals bearings had failed. same problem that was recalled on other 2003 lincolns. not recalled on mine. costs 1053.00 to fix. *cn | |||
| 10/02/2005 | 95490 | 4 | 01/15/2003 |
| Dt: 2003 lincoln town car. the consumer stated the vehicle was leaking gear oil on the rear axle. the consumer noticed it when the oil formed on the ground of his garage. the dealership did a diagnostic, and found a recall. however, this vehicle was not part of the recall due to vin. the dealership replaced part 3w1z-aa10a-aa, the complete kit, two rear axles, two bearings, two seals, and the oil. this was the kit the recall called for. the problem did not cause any accidents of injuries. the consumer did call lincoln, but they also said there was nothing they could do. this happened on the driver's side, but both sides were replaced. the consumer kept the parts.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 03/21/2011 | 110000 | ||
| Had a premature axle failure on my 2003 lincoln town car, only 110k miles. same year, model, body code, assembly plant & problem as addressed in the recall for this car, but was told by ford that it was not there problem because the car is out of warranty and was built a few months outside of the date range given in the recall. a little internet research will show you that there are many of us out here that have received no remedy from ford to correct this potentially deadly problem. also while doing research on this car i discovered that my driver side door handle that broke a few months ago creating another potentially deadly situation has also been well documented and ignored by ford & the nhtsa. what are you waiting for, someone to be trapped & die because of a broken piece of plastic. | |||
| 11/13/2010 | 59000 | ||
| Very noisey rear axle bearings, ford has a safety recall if this vehicle had been sold as a fleet vehicle,safety #04s16,they would repar it free of charge as a safety issue, i purchased this vehicle 12-20-06 in fl.it had 52,343 mi. at that time., thought the noise was coming from the type of road surface in fl.and the salesman said it was the road also, brought it to indiana and it has gotten worse, it now has of this date 11-16-2010, 59,335 miles, this vehicle sits in the garage because i fell it is unsafe to drive. it was titled in mich. and orignal purchaser had a home in fl. and i believe they made trips to and from there with vehicle overloaded. ford has the recall for anyone that had a fleet vehicle but no one that has a personal vehicle, does not seem right to ford that a personal vehicle would have this safety issue. i have had two other towncars and had no issues like this.guess i should never have purchased the third one | |||
| 08/05/2009 | 54250 | 1 | |
| 2003 town car on aug. 3, 2009 the car lost drive function on interstate. the repair was a new drive axle from the ford dealer. on aug. 8, the same thing happen again we lost drive function and the rear axle is broken. i spoke to the dealer about the ford recall no. 04s16 or 04v328000 and he explained that the vin no. did not apply. *tr | |||
| 05/08/2008 | 39840 | 1 | |
| Noisy rear end on my lincoln towncar (2003). there was a recall by the manufacturer to replace rear axels & bearings on 2003 towncars with certain vin #s (recall # 04v328000) my car had exactly the same failure as mentioned in the recall and i feel that the company should pay or the repair. i only have 39,840 miles pon the car. the problem was corrected by the dealer and i had to pay a portion of the charge. i feel the repair work should have been done nc under the recall, whether the vin was on it or not, the failure is the same. *tr | |||
| 05/22/2006 | 83000 | 1 | 02/05/2005 |
| 1) i noticed a slight vibration and noise. 2) took car to a ford dealer who identified the problem as a pinion bearing, but they couldn't get to a repair immediately. i took the car to the closest aaa approved garage. 3) both axle shafts and all axle bearings have to be replaced. *nm | |||