Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
1638711/01/200210008324Seating components / contact request. *tt07/27/2004
SEATS - FRONT ASSEMBLY - POWER ADJUST
1739811/01/200310008197Revised diagnostics for power seat system. *tt07/22/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
04/02/2010850001
 I have a 2003, lincoln towncar and when it rains, the passenger side floor board gets soaking wet, i can have it under the car port and it still gets wet. i do not have any holes in the car. i had the same problem with my 1999 lincoln towncar and they changed by wind sheild four or five times and it did not solve the problem in the 1999 the passenger side floor board would wetter than the back, with the 2003 the back floor board is wetter than the front, i almost think it is coming from something under the seat. *tr
04/02/201085000
 I have a 2003, lincoln towncar and when it rains, the passenger side floor board gets soaking wet, i can have it under the car port and it still gets wet. i do not have any holes in the car. i had the same problem with my 1999 lincoln towncar and they changed by wind sheild four or five times and it did not solve the problem in the 1999 the passenger side floor board would wetter than the back, with the 2003 the back floor board is wetter than the front, i almost think it is coming from something under the seat.
09/11/201099300
 Tl-the contact owns a 2003 lincoln town car. while driving at approximately 20 mph he began to hear a thumping noise coming from the rear. the vehicle was not taken to be examined for the cause of failure and was not repaired. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 04v328000, suspension:rear. he also mentioned that while driving at approximately 20 mph the front drivers side seat slid backwards to the end of the mounting tracks. the vehicle was not taken to be examined for the cause of this failure and was not repaired. both failures continue to recur intermittently. the failure and current mileages were 93,000. sm.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
4000110/07/2002
 Head restraint cushion was positioned at an angle with the top extending further forward than the bottom which resulted in it contacting the consumer at the top edge of the rear of his head. in the event of a sudden stop, the backward motion of consumers body would force consumers head backward and down. this could cause great stress to the neck. head restraints were properly engineered in the lincoln, town car 2001, but not in lincoln, town car, 2003. refer to odi#8022294 scc *jb. *ak
4000110/07/2002
 The head restraints in this vehicle are not adjustable therefore the consumer feels that they may not provide adequate protection to short passengers in the event of a crash. *mr *nlm *scc