Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
06/24/20051525412/31/2004
 Dt: contact states: her brakes have failed 4 times on her car. no lights came on to warn her before this happened. the pedal went down to the floor. this happened 3 times in one day, on 6-1-05 day and another time 3 weeks late on 6-24-05. the dealer could not find the problem. the dealer drove the car 600 miles and the brakes did not fail. the dealer checked the brake fluid and said it was full. the dealer did not have any idea why this would have happened. *nm
06/15/20041251
 Poor braking system and extreme cabin noise. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
05/28/2008170001
 2004 lincoln town car had brake failure. consumer states that the brakes failed causing a rear-end collision. *nj the state police told the consumer the abs failed. *jb
09/10/20042347103/18/2004
 Vehicle has very poor brakes. pedal feel is very weak and spongy. pedal free travel exceeds 4 inches from full release to full engagement. pedal is 3/4 in.from floorboard when fully engaged. even on partial engagement the brake pedal is closer to the floorboard than the accelerator pedal. this creates a situation where the driver can be braking and accelerating at the same time. this happened one time at freeway speed. car has been to dealership 3 times for brake issues and other problems. dealer states brake function is normal. dealer also told me not operate vehicle with adjustable pedals in full forward position. vehicle problems currently subject of arbitration with dispute settlement board in waukesha,wi. current vehicle mileage 2,347.*ak
09/17/20041
 On september 11, 2004 while driving and approaching the stop sign at 10 mph consumer applied the brakes and pedal went to the floor. as result, consumer's vehicle was involved in a front collision, which damaged consumer's vehicle and the vehicle in front. vehicle was taken to the dealership, and technician indicated to consumer that there was nothing wrong with the vehicle. *ak
08/11/200488107/31/2004
 When attempting to stop the brakes failed. as a result, vehicle crasheds into a vehicle at a red light. no injuries reported.*ak *tc
08/05/20041200305/01/2004
 When gas pedal was tapped to pull up into a parking space vehicle accelerated at a high speed. when this occurred brake pedal was depressed to slow and stop the vehicle, but it locked up and failed. this resulted in vehicle going over an embankment, down a 5 foot hill, and crashing into a tree. prior to this incident, twice when making a right turn the brakes locked up. dealership claimed they couldn't find anything wrong withthe vehicle. *ak *nm
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
06/12/200635027102/08/2006
 Dt*: the contact stated while applying brake pressure at various speeds, due to the placement of the brake pedal, the accelerator pedal is intermittently pressed as well which causes the vehicle to lurch forward. the vehicle was inspected by a dealer who noted this was a manufacturing design change of the brake and accelerator pedals. the manufacturer was alerted. updated 06/27/06. *jb
04/03/2005312/28/2004
 The vehicle was in bumper to bumper traffic when all of a sudden it surged forward on its own when the brake was applied. the consumer rear ended another vehicle. *sc the dealer concluded that the brake and accelerator pedal were too close together, so they raised the pedal.*jb