Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/27/2012 | 64000 | ||
| Tl - the contact owns a 2005 lincoln town car. the contact stated that while driving 20 mph, the vehicle suddenly accelerated without any warning. the contact engaged the brakes but the vehicle did not respond and failed to stop. in addition, the contact stated that he had to merge to the side of the road and turn off the ignition in order to stop the vehicle. the vehicle was towed to the dealer who was unable to duplicate failure. the manufacture was not made aware of the failure. the vehicle was not repaired. the failure mileage was 64,000 and the current mileage was 65,500. kmj | |||
| 08/27/2012 | 64000 | ||
| Tl - the contact owns a 2005 lincoln town car. the contact stated that while driving 20 mph, the vehicle suddenly accelerated without any warnings. the contact mentioned that he engaged the brakes but it failed to stop the vehicle. also, the contact stated that he had to merged to the side of the road and turn off the ignition in order to stop the vehicle. the vehicle was towed to the dealer who was unable to duplicate failure. the manufacture was not made aware of the failure. the vehicle was not repaired. the failure mileage was 64,000 and the current mileage was 65,500. pm | |||
| 12/01/2011 | 90000 | ||
| Tl- the contact owns a 2005 lincoln town car. while driving approximately 10 mph, the vehicle abnormally accelerated. the contact continued to depress the brake pedal and shifted into neutral in order for the vehicle to come to a stop. the vehicle was taken to the dealer for diagnostics where the technician was unable to diagnose the failure. the failure recurred two times. the vehicle was not repaired. the approximate failure mileage was 90,000. kmj | |||
| 12/01/2011 | 90000 | ||
| Tl- the contact owns a 2005 lincoln town car. while driving at approximately 10 mph the vehicle suddenly accelerated on its own. the contact continued to depress the brake pedal and placed the gear shifter into neutral in order for the vehicle to come to a stop. the vehicle was taken to the dealer for diagnostic. the technician was unable to diagnose the failure. the failure occurred two different times. the vehicle was not repaired. the approximate failure mileage was 90,000. ds | |||
| 03/12/2011 | 40000 | ||
| Tl-the contact owns a 2005 lincoln town car. the contact stated that while stopped, there was an increase in engine rpms. the contact applied heavy pressure to the brake pedal until the rpms returned to normal. the failure recurred twice. the vehicle was taken to two authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000. kmj | |||
| 03/12/2011 | 40000 | ||
| Tl-the contact owns a 2005 lincoln town car. the contact stated that while stopped, there was an increase in the engine rpms. the contact applied heavy pressure to the brake pedal until the increase in the rpms ceased. the failure recurred on two other occasions. the vehicle was taken to two authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000. sm. | |||
| 12/05/2010 | 52500 | ||
| After being parked in parking lot - engine turned off, no radio playing, etc. we started the vehcle up, backed up, braked, put in drive and accelerated at which time the vehicle immediately accelerated out of control. brakes would not stop the car. the car continued to accelerate faster and faster. we ran over a couple of islands, pulled fire hydrant out of the ground, ran into a wall, vehicle continued to accelerate and it seered from the wall, accelerating faster we knocked 6 parked cars out of the way like they were boxes all the while braking to no avail vehicle continuing to accelerate faster headed across the parking lot toward a chain link fence we threw the gear shift into park about the same time we hit the fence. the vehicle balked and came to stop in about 50 feet in an ajacent parking lot on the other side of the fence ripping about 50 feet of the fence with it. front end demolished, radiator steaming, engine still running, ripped undecarriage flattened tires from rims. totalled the car. and air bags did not deploy. only injuries were bruises and sprains and emotional problems. praise god. 2 adults and 3 children were in the car. i know the car malfunctioned and lincoln has a responsibilty to the public to investigate, determine cause & correct. look at the insurance report investigative report. they tell me it cost too much to investigate the cause since there were no severe injuries, .there are many similar incidents on the internet and some not so fortunate. there is a safety issue here and the public has the right to have these accidents investigated. the truma of being in an out of control vehicle is devestating and lincoln has a public liability to make that determination to save future lives. 2 adults and 3 children are still emotionally disturbed about this. are also similar incidents wtih other ford products. please respond. | |||
| 09/30/2011 | 60000 | ||
| Tl- the contact owns a 2005 lincoln town car. the contact stated that while applying the brakes, the vehicle crashed into the preceding vehicle. the police were contacted and there were no injuries reported from either party. the vehicle was taken to the dealer where they advised her that they were unable to diagnose the failure. the failure mileage was approximately 60,000. the vin was unavailable. kmj | |||
| 09/30/2011 | 60000 | ||
| Tl-the contact owns a 2005 lincoln town car. the contact stated that while depressing the brake the vehicle suddenly crahsed into the vehicle in front of her. the police were contacted and there were no injuries from either party. the vehicle was taken to a dealer and they advised her that they were unable to diagnose the failure. the failure mileage was approximately 60,000. the vin was unavailable. tb | |||
| 05/01/2011 | 25500 | ||
| Tl- the contact owns a 2005 lincoln town car. the contact stated while approaching a red light the vehicle suddenly accelerated. the contact mentioned that she engaged the brake pedal but the vehicle lunged forward and the tires were squealing. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure and referred her to the nhtsa hotline. the vehicle was not repaired. the failure mileage was 25,500. the current mileage was 25,800. rvk | |||
| 05/01/2011 | 25500 | ||
| Tl - the contact owns a 2005 lincoln town car. the contact stated that while slowing down for a red light the vehicle suddenly accelerated. the contact mentioned that she engaged the brakes but the vehicle lunge forward and the tires were squealing. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure who did not offered any assistance and referred her to nhtsa. the vehicle was not repaired. the failure mileage was 25,500 and the current mileage was 25,800. pm | |||
| 03/29/2007 | 31849 | ||
| Tl-the contact owns a 2005 lincoln towncar. the contact was driving 5 mph, when she applied pressure to the brakes and then the vehicle suddenly accelerated without warning. the contact stated that the failure had occurred four times since 2007. the dealer made two attempts to duplicate the failure. the manufacturer had not been notified. no repairs were performed. the current mileage was 42,000. the failure mileages were 31,849. bw | |||
| 06/01/2010 | 44000 | ||
| Tl-the contact owns a 2005 lincoln town car. the contact stated while driving approximately 60 mph, the brake pedal was engaged followed by a delayed response. additionally, on a separate occasion when the brake pedal was applied the vehicle continued to accelerate. the vehicle would not stop until the gear was shifted into the neutral position and the engine turned off. the vehicle restarted and resumed normally. the authorized dealer was notified and they advised that the vehicle be diagnosed for the failure. the contact expressed significant concern of the safety defect with the acceleration and stated the vehicle was unsafe to drive. the vehicle had not been diagnosed or repaired. the failure mileage was approximately 44,000. js | |||
| 08/06/2009 | 82000 | 1 | 11/05/2005 |
| Tl* the contact owns 2005 lincoln town-car. while attempting to decelerate, the vehicle began to accelerate without intention. even after repeated brake application the vehicle would not stop. consequently she crashed into a grass embankment. she was hospitalized because her back had broken. the vehicle was inspected by a dealer, but the technician could not identify the cause of the failure. the failure and current mileages 82,000. updated 01/20/10 *bf the consumer believed the problem was the throttle positioning sensor or throttle box or both. the consumer stated he slowed down for a stop. updated 01/22/10.*jb | |||
| 05/06/2006 | 3440 | 2 | 08/02/2005 |
| Tl*the contact owns a 2005 lincoln town car. intermittently, the vehicle surged while driving at low speeds. the vehicle has been to the dealer approximately 9 times, and 6 for the surging problem. but the failure still persists. the current mileage was 8,500 and failure mileage was 3,440. updated 09/24/08. *lj the dealer informed the consumer there was a major defect with the transmission. the transmission would not shift into gear. the trunk lid would not stay up. the horn was not working. updated 10/01/08. *jb | |||
| 08/28/2007 | 33710 | 1 | 02/14/2006 |
| After a recall notice from ford motor company, the cruise control on my 2005 lincoln town car was disconnected at the dealership, arrow ford of abilene, texas, because of a fire hazard. six months later i am still waiting for replacement parts to be delivered. *tr | |||
| 03/10/2006 | 1450 | 8 | 01/09/2006 |
| I have experienced sudden unexpected acceleration on my 2005 lincoln town car. this has happened many times. the car's computer was examined by 2 lincoln dealers and no errors ware found. just yesterday, i was driving and had my foot off both the accelerator pedal and the brake as i was coasting in traffic when the car suddenly accelerated and i had to press on the brake to stop this. i then took the car immediately to my lincoln dealer who could find nothing wrong again. do you have any information on problems with the electronic throttle control or any other part such as cruise control, etc., that could cause this problem and has this problem been reported to you by others? i met another 2005 lincoln town car owner who said he had the same problem and i also found an article on the internet by a 3rd 2005 lincoln town car owner with the same exact problem who also said the his dealer told him that the car's computer showed no errors so there was nothing that they could do about the problem. *jb | |||
| 01/31/2006 | 4000 | 20 | 04/14/2005 |
| Dt*: the contact stated, intermittently, the vehicle accelerates in drive or park. when the vehicle is in park, the brake pedal must be depressed. this causes the tires to squeal and the ignition must be turned off. the dealership is unable to duplicate the problem; no codes have been stored on the computer or black box. | |||
| 12/01/2005 | 18200 | 5 | |
| Dt*: the contact stated brakes failed and vehicle lurched forward intermittently. while depressing the brake pedal to the floor the motor revved, and the vehicle did not stop but it kept lurching forward. the vehicle was taken to the dealership for diagnostic testing. the problem could not be duplicated. however, the dealer suggested that the contact install a data recorder in the vehicle to record these instances. the contact declined, and no repairs were made.*ak updated 1/19/2006 - no warning lights illuminated on the dash indicating there was a problem. *nm | |||
| 01/01/1901 | 3 | ||
| When pressing hard on brakes 2005 town car engine went to full throttle. *ts the consumer stated the incident happened 3 times. *jb | |||
| 09/01/2005 | 3 | 07/26/2005 | |
| Dt: the contact stated three times the vehicle accelerated while the contact's foot on the brakes. this happened with or without the cruise control activating. the vehicle was taken to the dealership, but they were unable to diagnose the cause of the problem. *ak | |||
| 07/14/2005 | 2 | 12/31/2004 | |
| Dt: the contact owns a 2005 lincoln town car. the contact stated the vehicle has rapid acceleration. the vehicle was at dealer for service one day, and dealer stated they corrected the vehicle. however, the next day it happened again. this problem occurred twice. the dealership stated that they fixed something with the hydraulic brakes. the contact filed a previously complaint odi 10125465 about this vehicle. the contact has been having this problem with his vehicle since july 14, 2005. the car will accelerate 65-70 mph, the car will continue to accelerate even if he puts the car in neutral. *ak | |||
| 09/04/2005 | 7000 | 1 | |
| On september 4th, 2005 at approximately 2:30 pm, my assigned car, a 2005 lincoln continental, crashed into a hertz ford taurus and a hertz volvo. was the accident my fault or was it caused by a defective car? i was among transporters dropped off at the cherry hill, new jersey hilton hotel. our assignment was to pick-up cars and drive them to the hertz office at mcguire air force base. i found my car, a 2005 lincoln continental, buckled up, checked the mileage, started the engine and turned the lights on. i put the car into reverse and the car accelerated uncontrollably into two parked cars. all cars had severe damage. i don't believe (and am willing to take a lie detector test to prove it) i was in any way responsible for the accident because first of all, i have been employed for almost a year as a bordentown, nj hertz transporter and have a perfect driving record, with no violations or warnings of any kind. secondly, the parking lot attendant said he thought i had my brakes and accelerator engaged at the same time. i don't know how this was possible unless the car was accelerating by itself and overpowered the brakes. thirdly, acceleration marks on the pavement were continuous, unbroken and had a uniform consistency in color and width, showing that nothing i did had any effect on the backward acceleration. finally, i don't think anyone can reproduce these marks (approximately 33 feet long) with the same automobile unless they speed the engine to its maximum rpm in neutral and then slam the transmission into reverse. i obviously did not do this. somebody must investigate the mechanical, electrical and electronics of the 2005 lincoln continental that rocketed backward into two parked cars. i want to see this report, since i was the driver. mike meir, city manager for hertz at bordentown, nj 609-298-8585 can refer to the accident report, give you the vin number or any additional information you may require.*jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/26/2007 | 23934 | 2 | 08/06/2005 |
| Tl*the contact owns a 2005 lincoln town car. while parked, the vehicle suddenly accelerated to the highest possible rpm and then stopped. a few days later, the vehicle accelerated again on its own while driving between 1-15 mph. the contact was depressing the brake pedal as hard as possible and steering the vehicle around traffic when she struck another vehicle and struck a parked vehicle. the entire front end was damaged, including the radiator, battery, engine block, and windshield, however, the front end of the passenger side was the most affected. a police report was filed. the contact has pictures of the car and reports from witnesses. she sustained injuries to her left ankle, left wrist, left knee, in addition to hematoma. the powertrain was unknown. the failure mileage was 23,934 and current mileage was 23,934. ohio traffic crash report 12/12/07 *tr | |||
| 11/18/2005 | 97 | 5 | 11/18/2005 |
| I took delivery of my new town car and on the short drive home, i rear ended a car stopped at a traffic light. i saw the light was red and began by stop normally and then realized that the car was not stopping. i pressed harder on the brakes and the engine revved faster, the anti-lock brakes would grab and release and then i struck the stopped car. the impact did not set off the air bags but did considerable damage to the bumpers of both cars. i thought perhaps the accelerator had stuck and took my car in to the dealer, but they could find nothing wrong. apparently my foot was on the brake and the accelerator when i tried to stop. a friend who has the same model town car as i have said that this happened to him 4 times when his car was new. my son's wife has a 2004 expedition and he says that he hates to drive it because the brake and accelerator are too close together. another friend expressed the same concern. my nephew has a 2005 ford diesel pickup and i am told that he was backing up to a dock and hit the accelerator along with the brake and slammed into the dock breaking his tail light. this vehicle and the others i have mentioned have pedals that adjust in and out together and in all positions the height is the same on both, after the slack is taken up on the brake. i had a 1997 town car and the distance between the brake and accelerator is almost twice as wide on the '97 i reported this to ford and i do not like their response. i will quote one sentence that sums up the short letter - - we suggest that you follow the direction of your insurance carrier, which has the right to file a subrogation claim against ford motor company if it chooses to pursue the matter. i sincerely hope that something can be done to force ford to correct this engineering error. *jb | |||