Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/11/201230000
 Tl* the contact owns a 2006 lincoln town car. the contact stated that when he turns the ignition on the air bag ligh had illuminated. the vehicle was taken to the dealer and they advised him that the right side seat belt pre tensioner and buckle failed. the vehicle was repaired for that component. approximately one month later the left side air bag warning light illuminated. the vehicle was taken back to the dealer and they advised him that the left front pre tensioner and buckle failed and needed to be replaced. the vehicle has not been repaired. the manufacturer was not contacted. the failure mileage was approximately 30,000. the current mileage was aproximately 31,500.
09/11/201230000
 Tl-the contact owns a 2006 lincoln town car. the contact stated that when he turns the ignition on the air bag ligh had illuminated. the vehicle was taken to the dealer and they advised him that the right side seat belt pre tensioner and buckle failed. the vehicle was repaired for that component. approximately one month later the left side air bag warning light illuminated. the vehicle was taken back to the dealer and they advised him that the left front pre tensioner and buckle failed and needed to be replaced. the vehicle has not been repaired. the manufacturer was not contacted. the failure mileage was approximately 30,000. the current mileage was aproximately 31,500. pmb
09/11/201230000
 Tl-the contact owns a 2006 lincoln town car. the contact stated that when he turns the ignition on the air bag ligh had illuminated. the vehicle was taken to the dealer and they advised him that the right side seat belt pre tensioner and buckle failed. the vehicle was repaired for that component. approximately one month later the left side air bag warning light illuminated. the vehicle was taken back to the dealer and they advised him that the left front pre tensioner and buckle failed and needed to be replaced. the vehicle has not been repaired. the manufacturer was not contacted. the failure mileage was approximately 30,000. the current mileage was aproximately 31,500. tb
06/15/2012
 The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. the problem diagnosis was for the left front seat belt pretensioner ( driver's side). a lincoln dealer service employee said the airbag will not work with this problem. at another lincoln dealership i was told many 2006 towncars had the same problem. it started beeping at 122,000 miles and i was not involved in a crash. a ford employee told me last year's supplier went out of business, so they had to change the manufacturer for the new part. the price went from $150.00 for the pretensioner to $360.00 for the kit (from the new manufacturer), which is the only thing you can get to fix the problem, even though you don't need a new seat belt, buckle, etc. because of the additional installation costs ($200.00 to $330.00), many people may not be able to afford the fix, putting their lives at risk as well as their passenger's.
03/14/2012114000
 The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. the problem diagnosis was for the right front seat belt pretensioner (passenger side). a lincoln dealer service employee said the airbag will not work with this problem. at another lincoln dealership i was told many 2006 towncars had the same problem, but on the driver
10/26/2011159400
 The problem diagnosis was the left front seat belt tensioner. a lincoln dealer service employee said the air bag will not work with this problem. at another lincoln dealership a service employee mentioned this has been a real nightmare, many are having this same problem. i hear they had to change the manufacturer for the new part. because of the part and installation cost, perhaps many people may not be able to afford the fix, therefore leaving them in a dangerous situation.
07/24/201049375
 The passive restraint indicator light came on and remained on with an audible alarm repeating 5 times for 5 cycles, and then repeating every 15 minutes or so. i took my 2006 lincoln town car to a lincoln authorized repair station. parts were back ordered and, after approximately 3 weeks, the vehicle was repaired and the indicator light and alram functioned properly. this occurred in early 2010 with approximately 46,000 miles on the vehicle and was repaired under 5/50,000 mile safety device warranty. the problem repeated in july, 2010 and the vehilce was returned to the same dealer for repair. the vehicle was still under warranty with mileage being 49386. parts were back ordered. as of 10-5-2010, the parts have not been received and the dealer stated that the supplier to ford motor company was out of business and the needed parts were unavailable. the dealer also stated that the parts were only available from ford motor co. dealer stated that seat bellt are functioning and he thinks the air ba will function. i am contionuing to drive the vehicle on limited basis
01/02/200936000105/25/2006
 Tl*the contact owns a 2006 lincoln town car. while driving approximately 15-20 mph on an icy road, the vehicle began sliding sideways. the contact lost control of the vehicle and crashed into a parked trailer on the shoulder of the road. the air bags failed to deploy. the vehicle sustained major damage to the passenger side doors, roof, and dashboard. the passenger side windows, windshield, and side view mirror were also damaged. the contact sustained major injuries due to broken glass that was embedded in his scalp, in addition to a concussion. he was transported to a hospital because he was unconscious. there were no passengers in the parked vehicle and he was the only passenger in his vehicle. a police report was filed. the manufacturer stated that they would be in contact with him. the dealer was not notified. the current and failure mileages were 36,000. updated 02-26-09 *bf the vehicle was totaled. updated 02/26/09. *jb
AIR BAGS - FRONTAL
04/01/2010
 The airbag light wont go off. dont know if its not working or is out of the gas to fill it up in case of impact.has a picture with a person with a seatbelt on and a airbag exploded in front of them even when the seat belts are being used