Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
07/30/20121029091
 On the previous day i had replaced the left side low beam headlight bulb twice which did not fix the problem. thought it would be a simple fix for a burnt out bulb. turns out the origional bulb was not bad at all. took car to dealer for diagnostic check. problem turned out to be a lighting module ($659.25 part) not repairable, that had to be programed ($239.63 fee) by dealer before being reinstalled. this module also affected my brake lights which i was told were not working. if i had been out on the road when this occured instead of my local traffic area i think it could have been a safety issue. i feel this would have been a safety situation since i never knew my brake lights were not working and also not being able to get my headlight to work. what if both headlights had gone out while i was driving at highway speed because of this module. this situation also put me as car owner into the position of not being able to fix a simple headlight problem and turning it into a major car repair ($905.61 bill). i feel the use of modules to control headlight lighting is a major safety issue. it should not cost nine-hundred dollars to fix a headlight problem. i foresee down the road a whole lot vehicles with these modules having no lights. so much for the modern era. give me the old style electrical system with just wire and fuzes. part no: fmc 7w1z 13c788 a processor - lighting. *tr
07/30/2012102909
 On the previous day i had replaced the left side low beam headlight bulb twice which did not fix the problem. thought it would be a simple fix for a burnt out bulb. turns out the origional bulb was not bad at all. took car to dealer for diagnostic check. problem turned out to be a lighting module ($659.25 part) not repairable, that had to be programed ($239.63 fee) by dealer before being reinstalled. this module also affected my brake lights which i was told were not working. if i had been out on the road when this occured instead of my local traffic area i think it could have been a safety issue. i feel this would have been a safety situation since i never knew my brake lights were not working and also not being able to get my headlight to work. what if both headlights had gone out while i was driving at highway speed because of this module. this situation also put me as car owner into the position of not being able to fix a simple headlight problem and turning it into a major car repair ($905.61 bill). i feel the use of modules to control headlight lighting is a major safety issue. it should not cost nine-hundred dollars to fix a headlight problem. i foresee down the road a whole lot vehicles with these modules having no lights. so much for the modern era. give me the old style electrical system with just wire and fuzes. part no: fmc 7w1z 13c788 a processor - lighting