Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/15/2012
 The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. the problem diagnosis was for the left front seat belt pretensioner ( driver's side). a lincoln dealer service employee said the airbag will not work with this problem. at another lincoln dealership i was told many 2006 towncars had the same problem. it started beeping at 122,000 miles and i was not involved in a crash. a ford employee told me last year's supplier went out of business, so they had to change the manufacturer for the new part. the price went from $150.00 for the pretensioner to $360.00 for the kit (from the new manufacturer), which is the only thing you can get to fix the problem, even though you don't need a new seat belt, buckle, etc. because of the additional installation costs ($200.00 to $330.00), many people may not be able to afford the fix, putting their lives at risk as well as their passenger's.
03/14/2012114000
 The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. the problem diagnosis was for the right front seat belt pretensioner (passenger side). a lincoln dealer service employee said the airbag will not work with this problem. at another lincoln dealership i was told many 2006 towncars had the same problem, but on the driver
10/26/2011159400
 The problem diagnosis was the left front seat belt tensioner. a lincoln dealer service employee said the air bag will not work with this problem. at another lincoln dealership a service employee mentioned this has been a real nightmare, many are having this same problem. i hear they had to change the manufacturer for the new part. because of the part and installation cost, perhaps many people may not be able to afford the fix, therefore leaving them in a dangerous situation.
SEAT BELTS - REAR
11/20/20071
 2006 lincoln town car; the rear seat belts are placed much too high & in an accident a passenger can have his or her head taken off. please advise solution. *tr