Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 07/01/2009 | 18000 | ||
| Tl* the contact owns a 2007 lincoln town car. the contact stated that the vehicle accelerated abnormally at random intervals. the vehicle was taken to the dealer for diagnosis and the contact was advised that the failure was caused by driver error. the manufacturer was notified. the failure mileage was 18,000 and the current mileage was 70,000. kmj | |||
| 02/01/2011 | 2 | ||
| 2007 lincoln town car. consumer states unintended acceleration *tgw the consumer stated the dealer kept the vehicle for a couple of days and stated there was nothing wrong with vehicle and it was probably due to driver error. the consumer stated the sudden acceleration happened for a second time on may 11, 2011. the consumer was able to turn the key off after slamming on the brakes had no effect of trying to stop the vehicle. *jb | |||
| 04/17/2011 | 48270 | ||
| Tl* the contact owns a 2007 lincoln town car. the contact stated that the driver side floor mat only had one hook that kept the floor mat secured to the carpet. the fluorinated would frequently become caught under the accelerator pedal, which the contact had to continue to release the fluorinated while driving. the dealer was contacted who stated the vehicle could be repaired but at the contacts expense. the contact believed the manufacturer should be responsible for the repairs. the manufacturer was contacted but provided no assistance. the failure mileage was 48,270. | |||
| 04/17/2011 | 48270 | ||
| Tl-the contact owns a 2007 lincoln town car. the contact stated on the driver side the floor mat only has one hook that holds it to the carpet. it always gets caught under the accelerator pedal which the contact has to keep pulling out when driving. the dealer was contacted who stated it can be repaired but at his expense. the contact stated he does not feel he should pay for that repair. the manufacturer was contacted and stated he would have to repair the failure himself. the failure mileage was 48,270....mw | |||
| 06/08/2010 | 27000 | ||
| Tl. the contact owns a 2007 lincoln town car. the contact stated while driving at 5 mph the contact applied the brakes to stop the vehicle and the vehicle continued to accelerated. the contact took the vehicle to the dealer regarding the sudden acceleration and the dealer could not duplicate the problem. the vehicle is currently at the dealer undergoing test to see what could have caused the vehicle to accelerate. the contact has not called the manufacturer at this time. the contact stated the sudden acceleration could have cause a crash in stop and go traffic. the failure mileage was 27,000. jo | |||
| 10/01/2009 | 37000 | ||
| Tl* the contact owns a 2007 lincoln town car. the contact stated that while driving approximately 40 to 45 mph down a ramp, he engaged the brakes and the vehicle abnormally accelerated. he continued to engage the brakes using both feet to avoid a potential crash. he was able to bring slow the vehicle down and drive onto an emergency lane. the contact stated that the vehicle had been taken to the dealer several times regarding the failure. the dealer was unable to duplicate the failure. the manufacturer was contacted and referred him back to the dealer where a monitor equipped with a kill switch was installed on the vehicle. the contact stated that the failure did not persist and the monitor was removed from the vehicle. the approximate failure mileage was 37,000 and the current mileage was 46,500. | |||
| 01/01/1901 | 1 | ||
| 2007 lincoln town car acceleration *gr the consumers wife was approaching a traffic signal, when suddenly the engine revved extremely high as she was attempting to apply the brake to come to a normal stop. as the engine was out of control and the braking system was not sufficient to stop, she quickly placed the gear into neutral. after shifting to neutral, the brakes were sufficient with only a few inches to spare avoiding a serious collision. the vehicle continued running at a high rate of speed during the wait. the consumer took the vehicle to the dealer, but they were unable to find any problems. *jb | |||
| 11/22/2009 | 1 | ||
| 2007 lincoln town car. consumer states unintended acceleration. *tgw the consumer stated the incident happened when he attempted to ease the vehicle 30 feet from the driveway into the garage. when he put the gear into drive, the right rear tire screeched 5 feet which made it impossible to stop until the front of the vehicle was 6 feet into the utility room. the floor mat was fastened down and the vehicle doesn't have adjustable pedals. the vehicle was towed to the dealer, however they were unable to find a problem. | |||
| 04/28/2009 | 42000 | 4 | |
| Tl*the contact owns a 2007 lincoln town car. while driving 2 mph in reverse, the contact applied the brakes and the vehicle suddenly accelerated without warning crashing into a fence. the contact was injured and a police report was filed. the vehicle was not taken to the dealer for diagnostic testing. the contact stated that the vehicle accelerated on four different occassions when the brakes were applied . the approximate failure mileage was 42,000. the approximate current mileage was 52,000. updated 5/3/10 *cn updated 06/01/10 | |||
| 06/07/2007 | 1500 | ||
| Tl* the contact owns a 2007 lincoln town car presidential. the contact stated under normally road conditions, the vehicle accelerated from approximately 25mph to 50 mph in the shopping center. he pressed the brakes fifteen times before the vehicle came to a stop, which caused a crash with another vehicle. the contact sustained back and neck injuries and is now disabled due to the incident. the vehicle ,was taken to the dealership where it was repaired. the vin was not available. the approximate failure and current mileages was1,500. updated 06/17/10. *lj | |||
| 07/01/2007 | 3000 | 1 | |
| Component: vehicle speed control details: tl*the contact owns a 2007 lincoln town car. the contact stated that the gas pedal and brakes were too close together. the contact observed that they were too close when the vehicle was purchased; i notify the dealer, reedman-toll, langhorne, pa approximately 6 months after purchase and was told that there was no recall on this condition. my husband, julius hyman, the primary driver, has experienced this unattended acceleration approximately 6 times and fortunately he was able to remove the foot from the accelerator allowing the brake to function before an accident occurred.or the manufacturer. . *tr | |||
| 09/21/2008 | 38000 | ||
| Tl*the contact owns a 2007 lincoln town car. the contact stated that the gas pedal and brakes were too close together. the contact observed that they were too close when the vehicle was purchased; however, he didn't notify the dealer or the manufacturer. the failure mileage was 38,000. | |||
| 02/02/2009 | 22000 | ||
| Tl*the contact owns a 2007 lincoln town car signature. on three to four different occasions, the vehicle made a strange noise, bucked forward, and then accelerated when the brake pedal was depressed. the contact had to apply the emergency brake to stop the vehicle. the dealer stated that when the coils misfire, the vehicle feels as if it will accelerate. however, the contact stated that the vehicle did accelerate and the dealer replaced the coils. the following day, the failure recurred and the vehicle was taken back to the dealer. they could not find any failures with the vehicle. on another occasion, the failure occurred twice in the same day. the contact called the dealer and they stated that they inspected the vehicle and found no failures. she was informed by a representative to bring the vehicle back to them while the failure was occurring. the contact stated that two other 2007 lincoln continentals she owned have experienced the same failures. the manufacturer has not been notified. the current mileage was 23,978 and failure mileage was approximately 22,000. | |||
| 11/06/2008 | 14900 | 1 | |
| On the ventura freeway in heavy traffic on nov 6,2008. driving at about 30 miles per hour, traffic made it necessary to stop. the car, as it has done before, had unintended acceleration. this was about the fifth or sixth time it has happened in one year of my owning the car. the other times it happened, i had brought it back to the dealer and they replaced transmission parts the first time but thereafter could not determine the problem in fact they had given me a type of computer to attach while i was driving so that if it did happen it would record some facts that would help them determine the cause. this computer stayed on for about two weeks a couple of months ago but it did not happen at that time. the week before nov 6, 2008, the computer, was again put on my car. so now i was standing on the brake in the middle lane of heavy traffic with the car surging ahead with unintended acceleration. it happened again when i got off the freeway and the same unintended acceleration which could have caused terrible destruction of life and or property had to be constrained by me standing on the brake and pressing a button on the computer to register the effect. this town car is extraordinarily dangerous, i have had it back many times for the same problem, and i do believe it cannot be repaired and should not be driven, as to the pain and suffering it may very well be responsible for if it cannot be stopped. *tr | |||
| 09/11/2008 | 11806 | 1 | 06/14/2008 |
| Tl*the contact owns a 2007 lincoln town car. on four separate occasions, while driving at an unknown speed, the contact depressed the brake pedal to stop the vehicle. the brake pushed back under his foot and the vehicle surged forward. the current mileage was 17,000 and failure mileage was 11,806. updated 10/03/08 *bf updated 10/06/08. 8jb | |||
| 06/25/2007 | 1 | ||
| Tl*the contact drove a 2007 lincoln town car, which was a company vehicle. while the vehicle was parked, the contact placed the vehicle into drive. the vehicle traveled four feet and then accelerated. he attempted to steer and apply the brakes, but the vehicle only accelerated more. the vehicle finally stopped after striking two poles and another vehicle. the other vehicle then struck three additional vehicles. the contact's vehicle spun around and was facing the rear of the vehicle that he struck. the instrument panel lights illuminated and a crushing sound was heard. the air bags never deployed until the vehicle stopped. the contact's vehicle and two other vehicles were destroyed. a police report was filed. the contact sustained injuries to his neck, right shoulder, lower back, both wrists, left hand, right pelvis, both knees, and right ankle. he also suffered from dizzy spells, was on medication, lost 40 lbs., and is seeing a psychiatrist. the passenger in the rear seat sustained a bump to her head. the vehicle had been serviced at the dealer two months prior to the crash. updated 07/22/08 *bf the air bags deployed after the crash and when the vehicle shut off. updated 07/22/08 | |||
| 05/15/2008 | 14000 | 1 | |
| Unintended acceleration. it happened about 6 times in 4000 miles. transmission overhaul one time, next time dealer could not find any thing wrong,however it happened two days later and i will bring it back to dealer for the third time about the same problem. whoever experiences this difficulty don't accept anyone telling you the accelerator was being pushed or the carpet was sticking. i have driven probably more than a million miles i know unintended acceleration. period. *tr | |||
| 08/23/2007 | 7994 | 2 | 08/22/2007 |
| Tl*the contact owns a 2007 lincoln town car. the contact stated that the vehicle accelerated while he was depressing the brake pedal. he was forced to depress the pedal as hard as possible to stop the vehicle. the stopping distance equaled the length of two vehicles. one week later, while pulling into a parking space, the vehicle surged forward again. the contact had to depress the brake pedal as hard as possible to stop the vehicle. the dealer stated that the contact must have had his foot on the accelerator pedal. the contact will take the vehicle to the dealer next week. the current mileage was 7,900 and failure mileage was 7,800. updated 01/11/08. *lj updated *jb | |||
| 01/29/2007 | 1500 | 1 | 11/01/2006 |
| Tl* - the contacted called regarding the 2007 lincoln continental. the driver was attempting to stop the vehicle when it accelerated forward , striking the vehicle in front of them. there was damage to the front bumper of the vehicle. there were no injuries. the air bags did not deploy. the vehicle was towed and being repaired at a local repair shop not a ford dealer. the contact called the dealer, and was told that once the vehicle was repaired hey will have an investigators look at the vehicle. the contact stated the failure mileage was approximately 1500. the contact stated they lost control of the vehicle earlier that day, but was able to regain control. the contact had a police report.*ak updated 03/19/07. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/07/2007 | 1500 | 1 | 03/25/2007 |
| Tl*the contact owns a 2007 lincoln town car. the contact activated the speed control and the vehicle suddenly accelerated. he depressed the brake pedal, but the vehicle failed to stop. when the vehicle finally stopped, the driver side was struck by another vehicle. the front air bags failed to deploy. the contact sustained injuries to his neck and back. the vehicle was traded back to the dealer. the contact was injured. the current and failure mileages were 1,500. updated 4/21/08 *cn | |||
| 10/18/2007 | 8000 | 1 | |
| Lost control of vehicle, could not regain control due to action of cruise control. *tr | |||