Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/04/2008
 In november 2008 i purchased a 2006 lincoln zypher with 28000 miles. at this time the passenger back interior door handle was broken. the dealer argued with me but fixed the item. one year later in the fall of 2009, the drivers side back seat handle also broke and would not open from the inside. passengers had to roll down the window and pull the handle from the outside to open the door. if the car is not running you are trapped. feb 2012, the drivers side handle also broke, last night march 30 2012 the passenger handle broke. i just spent two hours online and found nearly 1400 other ford/lincoln owners claiming the same malfunction of the interior door handles becoming disabled. if the vehicle has no power you are unable to exit if the window is up. this seems to be a huge safety issue. ford/lincoln needs to repair the broken handles and change the design or increase the quality. i guess someone will have to die first before the company takes responsiblity for their cheap unsafe design and mechanical failure.
03/02/200820001
 Tl*the contact owns a 2006 lincoln zephyr. the contact stated that the windows and sunroof open without the vehicle being started simply by pushing the remote ignition key. she stated that it was a safety issue because the windows and sunroof could be opened without her knowledge, allowing someone to enter the vehicle. the failure has been occurring since march of 2008. the vehicle was taken in for an oil change and the mechanic stated that they would investigate the issue. ford stated that there was a glitch in the remote ignition key. the current mileage was 23,348 and failure mileage was 2,000. updated 06/25/08 *bf the consumer stated there are 4 symbol buttons on the ignition key that do not require a lot of force to activate. the buttons can be activated by objexts puching against them. updated 06/25/08