Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
05/05/2010187000
 Tl- the contact owns a 1998 mazda 626. the contact stated that the vehicle would not start and at times would stall. approximately one year ago, the vehicle was taken to the dealer where they replaced the timing belt; however the problem has reoccured. the current mileages were approximately 198,000 and the failure mileages were 187,000. the vehicle was at the dealer awaiting repairs. bw
02/03/2010114000
 Tl- the contact has 1998 mazda 626. the contact stated that there is a recall and the campaign number is 00v0134000 that their vehicle is not a part of. the contact stated that the dealer stated there is a recall for this but the vehicle was not involved. the contact had the timing belt tension spring break causing the vehicle to stall. the contact was pulling out of a drvie way and traveling 5mph at the time. the vehicle had 114000 miles at the time of the failure and 11400 miles currently.
07/03/2007511/18/2003
 Overflow tank for radiator has cracked and lost all water to my car at least 5 times since 2004, i have gone to alhambra mazda for help also to mazda corporate headquarters in irvine, all refuse to acknowledge the problem. i was towed over 800 miles this summer due to breakage, the seam around dto tank cracks and leaks, causing heating problems, they stated that it was a unknown problem and that it was the way i drive, this is not possible, the part is defective, it will crack at any time or place, they keep trying to do pressure test and make me replace sensors, there is no problem with sensors. please help me, i am seventy and cannot afford a new car. i am a good driver and keep my car serviced. *tr
01/01/2004800001009/22/2000
 I have spent over $2000 trying to get my engine light to turn off. nothing works. now i am being fined for not passing inspection. what is going on? i have been having this problem for 2 years. after various repairs the light would finally go off. now it will not and has been on for over 6 months. i have had o2 sensor and cat sensor replaced, since that is supposedly what the code was. still nothing and noone seems to care.*ak
07/31/2004908001
 While consumer was driving odometer flashed and jumped. vehicle had to be parked. engine was sluggish and stalled. consumer obtained a rental.*ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM
01/01/2004800001009/22/2000
 I have spent over $2000 trying to get my engine light to turn off. nothing works. now i am being fined for not passing inspection. what is going on? i have been having this problem for 2 years. after various repairs the light would finally go off. now it will not and has been on for over 6 months. i have had o2 sensor and cat sensor replaced, since that is supposedly what the code was. still nothing and noone seems to care.*ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
07/03/2007511/18/2003
 Overflow tank for radiator has cracked and lost all water to my car at least 5 times since 2004, i have gone to alhambra mazda for help also to mazda corporate headquarters in irvine, all refuse to acknowledge the problem. i was towed over 800 miles this summer due to breakage, the seam around dto tank cracks and leaks, causing heating problems, they stated that it was a unknown problem and that it was the way i drive, this is not possible, the part is defective, it will crack at any time or place, they keep trying to do pressure test and make me replace sensors, there is no problem with sensors. please help me, i am seventy and cannot afford a new car. i am a good driver and keep my car serviced. *tr
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
07/03/2007511/18/2003
 Overflow tank for radiator has cracked and lost all water to my car at least 5 times since 2004, i have gone to alhambra mazda for help also to mazda corporate headquarters in irvine, all refuse to acknowledge the problem. i was towed over 800 miles this summer due to breakage, the seam around dto tank cracks and leaks, causing heating problems, they stated that it was a unknown problem and that it was the way i drive, this is not possible, the part is defective, it will crack at any time or place, they keep trying to do pressure test and make me replace sensors, there is no problem with sensors. please help me, i am seventy and cannot afford a new car. i am a good driver and keep my car serviced. *tr
07/19/2002630814
 I am complaining about my 1998 mazda 626. this car has been trouble ever since day one. i have had to replace the timing belt, the drive axles twice, and put in 4 transmissions. i have had the car since 2002 and had to replace the transmission every year. i could hardy make my car payments for having to spend extra money to repair my car.
ENGINE AND ENGINE COOLING - ENGINE
04/26/20091800001
 The external spring in my timing belt tensioner has broken, and there is no recall on my specific vehicle. however, there is one on the mazda 626 2.0 ltr engine (4 cyl). *tr
02/01/2008138645110/15/2004
 1998 mazda 626 lx 2.0l 4cylinder engine. returning back to the guest house after dropping a friend off at the airport that evening, after getting off the interstate, i heard a crack (followed by a grinding noise) from the passenger's side of the engine. within moments as i slowed the car to a safe spot, i heard a whipping noise from the same region. that later happened to be the serpentine and alternator belts both broke just after exiting the interstate, the engine and battery lights came on at once.., and then, immediately after that, the engine stopped working. i called my insurance and had my car towed to the guest house. the car was looked at and the diagnoses were the gears in the water pump were broken which froze the alternator belt, the alternator belt-now stiffened- shredded and mangled the serpentine belt. then the serpentine belt tore along the grooved lines. plus, the engine is now leaking coolant. repairs???? i am waiting for the estimate to come in. i have been warned that it would not be cheap to fix. $500-$700 i asked? nope! he said, after letting out a chuckle..., much higher he replied. at least $1000 or more. *tr
01/25/2007102/01/2001
 1998 mazda 626 with same problem as described in the recall. consumer states that he believes the recall does not include all affected vehicles. his has that problem and his is not included in the recall. *kb the consumer believed there was a faulty spring on his timing belt tensioner, which was confirmed by the repair shop. the consumer was told only vehicles manufactured between july 1997 and november 1997 were affected by the recall. the consumers vehicle was manufactured in february 1998. the windshield wiper didn't work in the intermittent mode. (recall 00v134000)*jb
12/21/200463671108/25/2001
 On december 2004, my car did not start, aaa towed the car to belfi's auto and truck repair inc. 162 south main st. lodi, nj. 07644 (973-471-5210). after diagnosing the problem to be the timing belt suspension spring the mechanic informed me that there was a recall for this problem, upon contacting mazda corporation i was told that the recall did not include my vin#. i had the repair done by belfi's auto shop. the recall was for the 1998 mazda 626, why isn't my vehicle included in that recall being that it is the exact same model? *jb
08/11/200455000108/31/1998
 Upon taking the vehicle to the dealership, the consumer was informed that the belt tensioner needed replacement. the consumer was aware of a recall, nhtsa campaign 00v134000; belt tensioner; spring assembly. the consumer was told that her vehicle was outside the remedy scope. *jb *nm
03/22/200373350107/24/1998
 Problems with vehicle's engine and transmission.*mr the consumer believed recall#00v134000 was related to the problem he experienced with his vehicle. the consumer requested reimbursement for the engine and transmission repairs. *jb
11/18/200392000105/01/2000
 The manufacturer recall amendment; manufacture recall #92007, nhtsa recall 00v134000, spring on timing belt tensioner breaks off and gets caught in the timing belt. while the consumer was sitting at a stop light, the vehicle stalled and would not restart. a mechanic examined the vehicle and found that the spring had broken off in the timing belt. *ph *sc *jb
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
09/24/2003306/01/2000
 My 1998 626 was purchased in 2000. in september 2003 my transmission completely failed on me and had to be replaced. ths car has been nothing but problems for me, i have had the timing belt to break on me causing my car to kill in traffic, my check engine light constanty comes on, my car stalls and jerks and yet no mechanic can find a reason for this.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
12/04/200463000108/01/2001
 Recall 00v134000 concerning timing belt tensioner: consumer stated vehicle experienced the same problem as stated in the recall . this affected the engine. took vehicle to dealer for repairs, and was told that valves were bad. *ak....also, camshaft seals were repaired. *ak
01/23/200333000306/01/2001
 I brought my mazda 626 lx on 6/1/01 with about 33,000 miles, since then i had to replace my timing belt at 44,000 due to the tension pin.meanwhile, i have made numberous amounts of repairs to this car. at about around 70,000 miles my transmission started having problems. sounded like it was making a popping noise and the car began jerking when under 30 mph. now the o/d light flashes on and off and my car starts smoking.*ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
01/01/2004800001009/22/2000
 I have spent over $2000 trying to get my engine light to turn off. nothing works. now i am being fined for not passing inspection. what is going on? i have been having this problem for 2 years. after various repairs the light would finally go off. now it will not and has been on for over 6 months. i have had o2 sensor and cat sensor replaced, since that is supposedly what the code was. still nothing and noone seems to care.*ak