Mazda Cx-7 2011

Model Cx-7 made in 2011 by Mazda got 21 consumer complains as well as 22 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine. Technical service bulletines regarding air bags and digital instrument panel.

Model 2011

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-08-001-1205/17/201210044562Mazda: vehicles, with driver/passenger side air bags, may experience warning illumination for air bags, dtc b1994 and/or b1998. *pe07/13/2012
AIR BAGS - FRONTAL
SB-08-003-1208/24/201210046260Mazda: air bag module (inflator no. 1 and no. 2) circuit resistance high and air bag system warning light is on, due to terminals of short harness being poorly connected to sas control module and passenger air bag module. models 2007-110/03/2012
SB-08-002-1206/29/201210045022Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service. *pe08/10/2012
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
SB-08-003-1208/24/201210046260Mazda: air bag module (inflator no. 1 and no. 2) circuit resistance high and air bag system warning light is on, due to terminals of short harness being poorly connected to sas control module and passenger air bag module. models 2007-110/03/2012
AIR BAGS - SIDE/WINDOW
SB-08-001-1205/17/201210044562Mazda: vehicles, with driver/passenger side air bags, may experience warning illumination for air bags, dtc b1994 and/or b1998. *pe07/13/2012
DIGITAL INSTRUMENT PANEL
08-003/1103/25/201110037512Ready05/25/2011
08-003/1103/25/201110037512Mazda: passenger air bag deactivation light illumination concerns. *rm05/25/2011
ELECTRICAL SYSTEM - WIRING
SB-04-004-1210/18/201210050661Mazda: several wiring harnesses run under master cylinder and extreme caution is taken when refilling or replacing the master cylinder brake fluid, which could possibly cause a short circuit in wiring harness. model 2007-2012 cx-7.02/04/2013
ENGINE AND ENGINE COOLING - ENGINE
SB-01-018-1104/27/201110039251Ready07/13/2011
SB-01-018-1104/27/201110039251Mazda: there is a rattle noise from the engine due to a stretched timing chain. *rm07/13/2011
EXTERIOR LIGHTING
SB-09-057-1012/23/201010037655Ready06/01/2011
SB-09-057-1012/23/201010037655Mazda: there is condensation and fog in the front and rear combination lights. *rm06/01/2011
EXTERIOR LIGHTING - HEADLIGHTS
09-005-1102/07/201110037949Ready06/08/2011
09-005-1102/07/201110037949Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm06/08/2011
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
SB-09-057-1012/23/201010037655Ready06/01/2011
SB-09-057-1012/23/201010037655Mazda: there is condensation and fog in the front and rear combination lights. *rm06/01/2011
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
SB-01-021-1106/01/201110041267Mazda: fuel pump or pressure line pipe installation/removal information. *rm09/26/2011
SB-01-021-1106/01/201110041267Ready09/26/2011
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
SB-01-021-1106/01/201110041267Ready09/26/2011
SB-01-021-1106/01/201110041267Mazda: fuel pump or pressure line pipe installation/removal information. *rm09/26/2011
SERVICE BRAKES, AIR - ANTILOCK
04-002-1203/31/201210044148Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia05/15/2012
SERVICE BRAKES, HYDRAULIC - FLUID
SB-04-004-1210/18/201210050661Mazda: several wiring harnesses run under master cylinder and extreme caution is taken when refilling or replacing the master cylinder brake fluid, which could possibly cause a short circuit in wiring harness. model 2007-2012 cx-7.02/04/2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/15/2011792
 Tl* the contact owns a 2011 mazda cx-7. the contact stated that the instrument panel lights were not adequately illuminated during daylight. the adjustment for the lighting would not make them brighter and he was unable to distinguish the gauges. the vehicle was taken to an authorized dealer who stated that they could not adjust the lighting any further and later advised that the lights were illuminated according to specifications. the vehicle was not repaired. the contact called the manufacturer and a complaint was filed. the current mileage was approximately 2,400 and the failure mileage was 792.
03/15/2011792
 Tl-the contact owns a 2011 mazda cx-7. the contact stated that the lights on the instrument panel were not bright enough during the day. the adjustment for the lighting would not make them brighter and he could not see the gauges. the vehicle was taken to an authorized dealer who stated that they could not adjust the lights any further. the dealer later stated that they were fine according to specifications. the vehicle had not been repaired. the contact called the manufacturer and filed a complaint. the current mileage was approximately 2,400. the failure mileage was 792-bk
ENGINE
08/15/201114
 Tl- the contact owns a 2011 mazda cx-7. the contact stated that while driving approximately 65 mph with the air conditioner activated, the vehicle was making a banging and rattling sound. the contact stated the sound was also heard when the turbo was activated. the failure would occur with or without the air conditioner activated. the vehicle was taken to the dealer who was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 14. pmb
08/15/201114
 Tl- the contact owns a 2011 mazda cx-7. while driving approximately 65 mph with the air conditioner activated the contact heard a banging and rattling sound. the contact stated the sound was also heard when the turbo would activated. the failure would occur with or without the air conditioner activated. the vehicle was taken to the dealer for diagnostic. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 14. da
EXTERIOR LIGHTING
07/26/2011750
 The controls essential for vehicle operation (speedometer, tachometer, transmission gear placement), otherwise known as the center cluster controls are illuminated regardless if headlights are on or off. this vehicle is not equipped with automatic headlights, thus making this issue more pressing. when the dash controls are illuminated, you forget to turn on your head lamps to make yourself visible to other vehicles. mazda stated that the dash controls are illuminated in order to make gauges more visible. my whole argument has been that if i am having even the slightest difficulty seeing my dashboard due to poor lighting (whether it be cloudy, dark, dusk, etc.) my head lamps should be on. if the dash is illuminated, you will forget to turn on your head lamps. this has already caused one accident, and i am afraid that it may lead to more in the future.
INTERIOR LIGHTING
03/15/2011792
 Tl* the contact owns a 2011 mazda cx-7. the contact stated that the instrument panel lights were not adequately illuminated during daylight. the adjustment for the lighting would not make them brighter and he was unable to distinguish the gauges. the vehicle was taken to an authorized dealer who stated that they could not adjust the lighting any further and later advised that the lights were illuminated according to specifications. the vehicle was not repaired. the contact called the manufacturer and a complaint was filed. the current mileage was approximately 2,400 and the failure mileage was 792.
VISIBILITY
11/08/2011300
 Tl* the contact owns a 2011 mazda cx7. the contact stated that at engine startup, there was a cracking noise emitted from the windshield. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired and the vin was unknown. the failure mileage was 300 and the current mileage was 2600.
11/08/2011300
 Tl- the contact owns a 2011 mazda cx7. the contact stated that at engine startup, there was a cracking noise emitted from the windshield. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired and the vin was unknown. the failure mileage was 300 and the current mileage was 2600. kmj
11/08/2011300
 Tl- the contact owns a 2011 mazda cx7. the contact stated at engine startup a cracking noise emitted from the windshield. the vehicle was not taken to the dealer. and the manufacturer was not contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 300 and the current mileage was 2600. rds