Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
10V051000MAZDA MOTOR CORPfrom 07/28/2009 to 01/14/2010V (Vehicle)1230003/09/2010MFRMAZDA MOTOR CORP02/19/201002/19/2010
Defect SummaryMazda is recalling certain model year 2010 cx-9 vehicles equipped with electrically heated front seats. there is a possibility under extremely cold conditions for the seat heater control circuit to overheat and fail due to insufficient electrical grounding.
Consequence SummaryThis may cause burn damage of the seat cushion surface, or a risk of smoke/fire.
Corrective SummaryDealers will install an additional ground harness on the seat heater control system. the seat heater control circuit will be replaced if necessary and/or the seat will be repaired free of charge. the safety recall began on march 9, 2010. owners may contact mazda at 1-800-222-5500.
NotesMazda recall no. 5810b.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
01/12/2011
 At 8am january 12, 2011 i was driving to work in a blizzard. i felt a slight pain/pinch from my seat and quikly moved thinking it was something from my pocket. i resumed driving and again felt a much greater pain causing me to swerve and cause a near collision. very frightened, i jumped out of the car (mid traffic in blizzard) to find my seat scorched through appearantly from the seat warmer. this is very concerning. fortunately i was not driving at a greater speed as it could have been critical or fatal.what do i do about the seat? although i have turned the warmer off, i am still afraid to drive this vehicle
01/07/201045
 New vehicle with dead battery on four seperate occasions. took to dealership, battery replaced. child complained that seat was hot. next day dealer notified and car brought in t odealership. a loaner vehicle was received. i was notified heated seats with recall and would be disconnected at this time. this all occured in a two week period in january. march 17 took car back to dealership to hav recall on heated seats fixed. march 25th attempted to use heated seats, did not work. mar 30th vehicle back to dealership. heated seats working after they looked at vehicle. march 31st riding to work in passanger seat, heated seat option off, seat warm to touch, became hotter and hoter then warm during 1 hour communte.