Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/20/2012 | |||
| The first time i experiened this terrifying ordeal was in november of 2011. since then, i have had it happen two more times. the car accelerates of up to speeds of 90 mph without warning . all 3 incidents have happened on the highway. the brakes slow it down, but do not stop it. all 3 times, i've been lucky enough to get the car to the shoulder and ride down the median , pushing the emergency break in and at one point pushing it into park. mazda knows about this. therefore they are liable. mazda will tell you it's a throttle problem, they will tell you there is no wear on the brakes....well, that's because when the car does this unexpected accerleration, the brakes only go part way..almost like pushing against air. this is a serious problem with the computer and possibly throttle combined. my car is not fixed, it's also doing other stuff. mazda wants me to keep this car and drive it. they are giants, so the little person like me does not matter to them it's the $$$$. but when someone dies, it will cost them $$$$$$$$$$. there needs to be a recall. i hope more people come forward. it could save your life or/and someone you love and other drivers on the road who are in danger of you hurting/killing them. my mazda dearlership have wonderful people who work there. they are very unhappy with mazda not taking care of this problem. i want to make this clear, it's mazda corp that is aware and doing nothing and they hold the mazda dealers hostage. | |||
| 02/17/2012 | 18000 | ||
| Tl* the contact owns a 2010 mazda cx-9. while driving approximately 10 mph, the vehicle uncontrollably accelerated into oncoming traffic. the brakes were applied repeatedly when suddenly the vehicle came to a stop. the vehicle was towed to an authorized dealer for diagnosis where the technician was unable to locate the problem. the manufacturer was notified of the unintended acceleration failure. the approximate failure mileage was 18,000. | |||
| 02/17/2012 | 18000 | ||
| Tl-the contact owns a 2010 mazda cx-9. while driving approximately 10 mph, the vehicle uncontrollably accelerated into oncoming traffic. the brakes were applied repeatedly when suddenly the vehicle came to a stop. the vehicle was towed to an authorized dealer for diagnosis where the technician was unable to locate the problem. the manufacturer was notified of the unintended acceleration failure. the approximate failure mileage was 18,000. kmj | |||
| 02/17/2012 | 18000 | ||
| Tl-the contact owns a 2010 mazda cx9. while driving approximately 10 mph, there was an unexpected increase of acceleration. the vehicle uncontrollably accelerated into the oncoming lane. the brakes were applied repeatedly and then suddenly the vehicle came to a stop. the vehicle was towed to an authorized dealer for diagnosis. the technician was unable to locate the problem. the manufacturer was notified of the unintended acceleration. the approximate failure mileage was 18,000. js | |||
| 09/18/2011 | 19000 | ||
| Was driving on i-495e in maryland between exits 28 and 29. changed lanes and put foot down on gas pedal to accelerate. suddenly felt like gas pedal was stuck and that braking could only slow but not stop acceleration. moved over a few lanes to right shoulder and after continued failure of brakes to stop acceleration (and considerable engine torque) began to apply emergency brake. slowed acceleration further but still could not bring car to a full stop. finally put car into neutral and came to a stop. had towed to nearest mazda dealer, yet after several days of testing they found nothing wrong with car and could not replicate. claimed manufacturer had no record of similar problems with this model. only thing they could think of was that all-weather floor mat might have slid over pedal and kept it depressed. | |||