Mazda Cx-9 2011

Model Cx-9 made in 2011 by Mazda got 12 consumer complains as well as 11 service bulletins. Consumer complaints with reference, among others things, to seat belts and service brakes. Technical service bulletines regarding air bags and digital instrument panel.

Model 2011

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL
SB-08-002-1206/29/201210045022Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service. *pe08/10/2012
DIGITAL INSTRUMENT PANEL
08-003/1103/25/201110037512Mazda: passenger air bag deactivation light illumination concerns. *rm05/25/2011
08-003/1103/25/201110037512Ready05/25/2011
ENGINE AND ENGINE COOLING - ENGINE
SB-01-001-1201/05/201210043660Mazda: mil on with dtc's p0123 and / or p0222. this could happen due to abnormal electrical noise within the engine harness. *kb04/18/2012
EXTERIOR LIGHTING
SB-09-057-1012/23/201010037655Mazda: there is condensation and fog in the front and rear combination lights. *rm06/01/2011
SB-09-057-1012/23/201010037655Ready06/01/2011
EXTERIOR LIGHTING - HEADLIGHTS
09-005-1102/07/201110037949Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm06/08/2011
09-005-1102/07/201110037949Ready06/08/2011
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
SB-09-057-1012/23/201010037655Ready06/01/2011
SB-09-057-1012/23/201010037655Mazda: there is condensation and fog in the front and rear combination lights. *rm06/01/2011
SERVICE BRAKES, AIR - ANTILOCK
04-002-1203/31/201210044148Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia05/15/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
12/11/201286101
 Attempted to latch the driver seatbelt, but the latch would not receive the belt. after several attempts to latch the belt by inserting it into the latch mechanism, i was able to latch the belt by first pushing down the release mechanism; then inserting the belt. this has to be done each time in order the latch the driver side seatbelt. no other seatbelts are affected. this car has been scheduled into bommarito mazda for resolution of this problem. *tr
SERVICE BRAKES
12/07/2012550021
 Power brake booster failure. *tr
12/07/201255002
 Power brake booster failure
SERVICE BRAKES, HYDRAULIC
11/24/2012240001
 I had my cx-9 gt driving on the road. this happened while i drove on street and stepped on brake the pedal to stop for a red light. i almost hit the car in front of me, because my brake at this time, all of sudden, took longer stopping distance as i expected. it was a close call to hit the car in front of me while my braking system reacted differently. after almost hitting the car, i drove very cautiously in a fear that i might lose the control of my brakes totally; the bad feeling for the unpredictable braking system really put my family's safety in a compromise. i have only had this car for one and half year and drove around 24,000 miles. this never happened to the three cars i have drove in my 20 years of driving history. the braking system should be designed and provide what it should perform without any compromise. but this one didn't do the job it should. don't even see any warning light in the dash. today, i took my car to the mazda service. they responded that one of the components of the braking system is defective. they mentioned that the brake booster is broken. i am so surprised at how these instrumental systems easily break in just less than two years, without any warning?? would this be a serious issue that would affect any cx-9 models and cause further life threatening results. i like to pop up this concern to the safety authority for further investigations.
TRACTION CONTROL SYSTEM
05/24/201111000
 The traction control light on my cx9 comes on and stays on, even in dry conditions in which the traction control system is not needed. also the tcs system light is illuminated and the tcs off light is illuminated.