Mazda Cx9 2008

Model Cx9 made in 2008 by Mazda got 15 consumer complains, 2 investigations there is 1 recall as well as 3 service bulletins. Consumer complaints with reference, among others things, to power train, service brakes and service brakes, hydraulic. Technical service bulletines regarding air bags, service brakes, air and service brakes, hydraulic. The car had one investigation (service brakes, hydraulic). There was one recall concerning electrical system .

Model 2008

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
09V066000MAZDA MOTOR CORPfrom 10/24/2006 to 01/19/2009V (Vehicle)3060003/16/2009MFRMAZDA NORTH AMERICAN OPERATIONS02/23/200902/21/2009
Defect SummaryMazda is recalling 30,600 my 2007-2009 cx9 vehicles equipped with power adjustable seat with position memory function. the seat harness routed underneath the seat cushion may interfere with the front cover bracket which is attached on the front side of the seat cushion. due to this the covering of the seat harness may be damaged, the core wire of the harness may touch with the bracket and result in short circuit.
Consequence SummaryDrivers will experience certain functions that are uncontrollable which will cause serious difficulties in driving increasing the risk of a crash.
Corrective SummaryDealers will inspect the seat harness and fasten the seat frame with a cable tie. the harness covering will be repair free of charge. the recall is expected to begin on or before march 16, 2009. owners may contact mazda at 1-800-222-5500.
NotesMazda recall no. 5309b.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-08-002-0903/06/200910029184Mazda: on some vehicles, when a power plug with improper fabrication (such as a phone charger) is inserted into either of the accessory sockets (center and/or rear), the air bag warning light may illuminate. *pe06/24/2009
SERVICE BRAKES, AIR - ANTILOCK
04-002-1203/31/201210044148Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia05/15/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK
SB-04-003-1006/16/201010034127Mazda: dsc activation while turning at slow speeds. a metallic crunching/shudder affect when attempting left or right turning with slight road incline to decline (or vice versa) at slow speeds (less than 9mph/15km/h). *pe10/18/2010

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
PE11026MAZDA NORTH AMERICAN OPERATIONS08/09/201104/09/2012Brake master cylinder leak
 The office of defects investigation (odi) opened pe11-026 to investigate possible brake performance loss due to brake fluid leaking from the master cylinder into the brake booster in model year (my) 2008 mazda cx-9 vehicles.in response to odi's information request letter, mazda identified a problem with the manufacturing process for the master cylinder primary plunger that could result in inappropriate surface finish.odi's analysis of complaints and field reports determined that the problem was isolated to several months late in the production of the my 2008 cx-9 vehicles.mazda indicated that changes to the plunger machining and inspection processes were incorporated late in my 2008 vehicle production (june 25, 2008).there are no confirmed failures related to the condition in subsequent production.the subject master cylinder was used by mazda in my 2007 through my 2011 cx-9 vehicles (approximately 132,000 vehicles) with no other significant problems related to master cylinder leakage.odi's analysis identified a total of 248 complaints and field reports potentially related to the subject condition in my 2008 cx-9 vehicles.the majority of the records reported that brake malfunction indicator lamp (mil) illumination was the only symptom of a problem, with only 4% (9 reports) alleging any symptoms related to brake pedal feel or effectiveness.odi identified no crash claims related to the alleged defect.in addition, analysis of this data showed a declining trend with 90 percent of the incidents reported before january 2011.based on the extremely slow leak rate associated with the alleged defect, the declining failure trend and the low probability that the condition would affect brake performance, this investigation is closed.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.): 10442322, 10419837, 10449109
PE11026MAZDA NORTH AMERICAN OPERATIONS08/09/2011Brake master cylinder leak
 The office of defects investigation (odi) has received early warning report (ewr) data from mazda covering a time period from the first quarter of 2008 (2008q1) to the third quarter of 2010 (2010q3) indicating a high number of warranty claims and reports for the servicebrake-03 category.odi's review of these reports concluded that in most instances mazda dealers identified the primary cause as an internal brake fluid leak from the master cylinder into the vacuum booster.when brake fluid leaks into the vacuum booster the driver can experience reduced brake effectiveness which can result in extended stopping distance.a preliminary evaluation has been opened to assess the scope, frequency and safety consequences of the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
04/03/20091501
 My new 2008 mazda cx-9 awd has gas pedal resonant vibrating issue when engine is right around 2000 rpm when i push gas pedal to accelerate especially when going uphill or turning. *tr
SERVICE BRAKES
08/27/2012190000
 Tl* the contact owns a 2008 mazda cx9. the contact stated that when the brake was depressed, the brake pedal would become stuck to the floorboard and caused an increase in stopping distance. the vehicle was taken to local mechanic whom inspected the vehicle and located the failure at the power brake booster master cylinder. the vehicle was not repaired. the vin was not available. the approximate failure and current mileage was 190,000.
08/27/2012190000
 Tl-the contact owns a 2008 mazda cx9. the contact stated that when the brake was depressed, the brake pedal would become stuck to the floorboard and caused an increase in stopping distance. the vehicle was taken to local mechanic whom inspected the vehicle and located the failure at the power brake booster master cylinder. the vehicle was not repaired. the vin was not available. the approximate failure and current mileage was 190,000. kmj
08/27/2012190000
 Tl-the contact owns a 2008 mazda cx9. the contact stated that when the brake was depressed the brake pedal stick to the floor and caused the vehicle stoping distance to increase. the vehicle was taken to local mechanic whom inspected the vehicle and located the failure at the power brake booster master cylinder. the vehicle was not repaired. the vin information was not available. the approximate failure and current mileage was 190,000. li
SERVICE BRAKES, HYDRAULIC
01/03/201246000
 Tl-the contact owns a 2008 mazda cx9. the contact stated that while driving approximately 20 mph, the brake warning indicator illuminated on the instrument panel. the indicator remained illuminated until the engine was turned off. the failure had not been diagnosed or repaired. the manufacturer was not made aware of the failure. the contact stated that the defect could possibly be contributed to an internal brake fluid leak. currently, there was an open investigation under nhtsa action number pe11026 (service brakes, hydraulic:foundation components:master cylinder). the approximate failure mileage was 46,000. sm.
01/03/201246000
 Tl-the contact owns a 2008 mazda cx9. while driving approximately 20 mph, the brake warning indicator illuminated on the instrument panel. the indicator remained illuminated until the engine was turned off. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the malfunction. the contact stated the defect could possibly be contributed to internal brake fluid leakage. currently there is an open investigation under nhtsa action number pe11026 (service brakes, hydraulic:foundation components:master cylinder). the approximate failure mileage was 46,000. js
STEERING
07/18/201033000
 Tl-the contact owns a 2008 mazda cx9. while driving at approximately 15 mph the steering wheel became very stiff. the vehicle was involved in crash with one other vehicle. a police report was filed and the driver of the other vehicle was reported injured. the vehicle was taken to an independent repair shop where it had the body damages repaired. she also mentioned that prior to the crash the vehicle was taken to an authorized dealer where she was informed there was a power steering fluid leak but the parts to repair the failure were on back order. the vehicle was never repaired. the failure mileage was 33,000 and the current mileage was unknown. sm.
02/07/201070
 Tl*the contact owns a 2008 mazda cx9. after driving 200 miles the contact noticed that the contact steering wheel began to malfunction. while driving approximately 22 mph, the steering wheel moved to the left 80% of the time without him touching it. the contact took the vehicle to the dealer and after inspecting in, the dealer stated that they were unable to repair it. the contact drove a 2009 model and stated that the vehicle had the identical steering failure. the vehicle was not been repaired when the complaint was filed. the manufacturer has not been informed of this failure. the vin was not available. the failure mileage was 70 and the current mileage was 17,000.