Mazda Cx9 2010

Model Cx9 made in 2010 by Mazda got 8 consumer complains as well as 1 service bulletin. Consumer complaints with reference, among others things, to structure and unknown or other. Technical service bulletines regarding service brakes, air.

Model 2010

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - ANTILOCK
04-002-1203/31/201210044148Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia05/15/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY - HATCHBACK/LIFTGATE
11/20/2012387451
 Safety issue: vehicle could not be safely driven. the power lift gate got stuck fully open and would not move up or down. it could not be shut manually. the rod holding the door which is pulled down into the motor would not budge. the vehicle could not be safely driven with the hatch stuck open like that. i had to find a way to disengage the rod from the life gate. still, even with the rod disengaged, it could not be fully shut. i was able to tie down the hatch half way shut so that i could drive it to a dealership to be repaired. by researching similar problems other cx-9 owners had, i was able to determine that insulation around the worm gear of the motor, behind the left rear panel, had loosened and gotten caught in the worm gear. this is a problem that is related to construction of the vehicle, since the insulation is behind a secured panel and not accessible by the operator. *tr
UNKNOWN OR OTHER
11/20/201238745
 Safety issue: vehicle could not be safely driven. the power lift gate got stuck fully open and would not move up or down. it could not be shut manually. the rod holding the door which is pulled down into the motor would not budge. the vehicle could not be safely driven with the hatch stuck open like that. i had to find a way to disengage the rod from the life gate. still, even with the rod disengaged, it could not be fully shut. i was able to tie down the hatch half way shut so that i could drive it to a dealership to be repaired. by researching similar problems other cx-9 owners had, i was able to determine that insulation around the worm gear of the motor, behind the left rear panel, had loosened and gotten caught in the worm gear. this is a problem that is related to construction of the vehicle, since the insulation is behind a secured panel and not accessible by the operator.
VEHICLE SPEED CONTROL
02/24/201217000
 Tl* the contact owns a 2010 mazda cx-9. the contact was driving 50 mph when the vehicle surged forward uncontrollably. the contact was able to eventually stop the vehicle and the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 17,000. the vin was unavailable.
02/24/201217000
 Tl-the contact owns a 2010 mazda cx-9. the contact was driving 50 mph when the vehicle surged forward uncontrollably. the contact was able to eventually stop the vehicle and the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 17,000. the vin was unavailable.