Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 04V468000 | MAZDA NORTH AMERICAN OPERATIONS | from 06/24/2003 to 03/22/2004 | V (Vehicle) | 42000 | 10/28/2004 | MFR | MAZDA NORTH AMERICAN OPERATIONS | 09/24/2004 | 09/24/2004 | |||||||
| Defect Summary | On certain passenger vehicles, a crack in the air bag crash zone sensor housing can allow water to enter the sensor, causing a short circuit and illuminating the air bag warning light. | |||||||||||||||
| Consequence Summary | If this problem exists, the air will not deploy as designed in certain types of frontal crashes, increasing the risk of death or serious injury to the driver and front seat passenger. | |||||||||||||||
| Corrective Summary | Dealers will inspect the crash zone sensor and replace it, if necessary. the recall began on october 28, 2004. owners should contact mazda at 1-800-222-5500. | |||||||||||||||
| Notes | Mazda recall no.2304j.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0800107 | 03/30/2007 | 10021391 | Airbag warning light comes on with code b1877/b1881. *kb | 04/17/2007 | |
| 0800306 | 10/04/2006 | 10021000 | Non genuine accessories affect air bag operation. *kb | 02/22/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/18/2013 | 53252 | 1 | |
| I was involved in a crash on i-35w just outside of downtown minneapolis. i was traveling at 60mph and hit a concrete wall. my airbags did not deploy. unacceptable!!! *tr | |||
| 02/18/2013 | 53252 | ||
| I was involved in a crash on i-35w just outside of downtown minneapolis. i was traveling at 60mph and hit a concrete wall. my airbags did not deploy. unacceptable!!! | |||
| 12/19/2012 | 110000 | ||
| Tl - the contact owns a 2004 mazda mazda3 . the contact stated that while driving approximately 15 mph, the driver's side console air bag warning light illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 04v468000 (air bags: frontal: sensor/control module). the vehicle was not repaired. the approximate failure and current mileage was 110,000. kmj | |||
| 12/19/2012 | 110000 | ||
| Tl - the contact owns a 2004 mazda mazda3 . the contact stated while driving at approximately 15 mph, the driver side console air bag warning light illuminated. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was made aware of the failure and stated the vehicle was not included under recall notice nhtsa campaign id number: 04v468000 (air bags:frontal:sensor/control module). the vehicle was not repaired. the approximate failure mileage and current mileage was 110,000. dr | |||
| 06/08/2010 | 70000 | ||
| Tl* the contact owns a 2004 mazda mazda3. the contact stated that the air bag sensor light illuminated while driving 25 mph. the illumination of the air bag light indicated that there was a defect within the air bag or the air bag sensor, which could lead to the air bag malfunctioning during a crash. the contact noticed nhtsa campaign id number 04v468000 (air bags:frontal:sensor/control module) and called the manufacturer. the manufacturer stated that the vin was not included in the recall. the manufacturer did not provide any further assistance. the failure mileage was 70,000. | |||
| 06/08/2010 | 70000 | ||
| Tl-the contact owns a 2004 mazda mazda3. the contact stated that the air bag sensor light illuminated while driving 25 mph. the illumination of the air bag light indicated that there was a defect within the air bag or the air bag sensor, which could lead to the air bag malfunctioning during a crash. the contact noticed nhtsa campaign id number 04v468000 (air bags:frontal:sensor/control module) and called the manufacturer. the manufacturer stated that the vin was not included in the recall. the manufacturer did not provide any further assistance. the failure mileage was 70,000. sm. | |||
| 06/08/2010 | 70000 | ||
| Tl-the contact owns a 2004 mazda 3. the contact stated the air bag sensor light illuminated while driving 25 mph. the illumination of the air bag light indicates a defect in the air bag or the air bag sensor which could lead to the air malfunctioning during a crash. the contact notice a nhtsa campaign i.d. number 04v468000 (air bags:frontal:sensor/control module) and called the manufacturer. the manufacturer stated the vin number was not included in the recall. the contact stated the manufacturer did not provide any further assistance. the failure mileage was 70,000. jo | |||
| 12/14/2009 | 77000 | 1 | 01/23/2007 |
| Tl*the contact owns a 2004 mazda 3. while driving 35 mph the vehicle slid on black ice and hit the guard rail. the air bags did not deploy. the contact was transported to the hospital and sustained injuries to her back. the vehicle was towed to her residence. the front and rear fender were damaged. the manufacturer was notified. a police report is available. the failure mileage was 77,000. updated 02/18/10 | |||
| 03/27/2009 | 85000 | 1 | |
| Airbag/srs light coming on intermittently. dealer says it is not covered by nhtsa campaign id number 04v468000. diagnosis and estimate was for a driver's side seat belt pre-tensioner and an airbag module. they quoted $818.59 parts and labor. *tr | |||
| 04/18/2005 | 15000 | 2 | 07/22/2004 |
| Involved in a head on collison on april 18 2005 air bags did not deploy have called and emails mazda about this and they will not help me. the car was in the shop prior to the accident for the air bag lights flashing. i was traving at 25 to 30mph and the other car ( there fault ) was going about 20mph. i sufferd head, back, groin injurys. i very unhappy with the way mazda is treating me on this!!! | |||
| 04/18/2005 | 15000 | 5 | 03/12/2004 |
| The lights on the console keeps popping on. first it was the air bag light that took 4 unsuccessful visits to the dealer. that problem subsided? and now the engine light is popping on... *nm | |||
| 12/01/2004 | 1 | 04/01/2004 | |
| The vehicle hydroplaned and had a head on collision with trees. back and side doors were dented into the car and windows shattered. the air bag did not deploy. *tc *sc | |||
| AIR BAGS - FRONTAL | |||
| 01/20/2011 | 105000 | ||
| Tl* the contact owns a 2004 mazda mazda3. while driving approximately 45-50 mph, the contact noticed that both air bag warning lights were illuminated on the dashboard and the shifting console. the vehicle was taken to the dealer where the contact was advised that the air bag sensor needed to be replaced at a cost of approximately $778.00. the contact referenced a recall under nhtsa campaign id number: 04v468000 (air bags:frontal:sensor/control module) and stated that the recall repair was performed on the vehicle january 7, 2007. the dealer replaced a supplemental restraint system unit, the passenger seat frame and installed an air bag sensor. the failure mileage was 105,000 and the current mileage was 106,850. | |||
| 01/20/2011 | 105000 | ||
| Tl-the contact owns a 2004 mazda mazda3. while driving approximately 45-50 mph the contact noticed that both air bag lights illuminated on the dashboard and the shifting console. the vehicle was taken to the dealer on february 21, 2011. the dealer advised her that the air bag sensor needed to be replaced at a cost of approximately $778.00. the contact stated that recall nhtsa campaign id number: 04v468000 (air bags:frontal:sensor/control module) was performed on the vehicle on january 7, 2007. the failure the contact was experiencing was repaired. the dealer replaced a supplemental restraint system unit and replaced the right seat frame, and installed a air bag sensor. the failure mileage was 105,000 and the current mileage 106,850. vwb | |||
| 03/07/2010 | 96000 | ||
| I am very concerned about the safety of the car that i have had since 2004 mazda 3. on sunday, i was hit by a car at about a 20 to 30 degree angle and the impact hit my passenger door. neither one of us was going at a speed that should have had a result in the damage that occurred. when he hit us and the car came to rest, the police and towing people discovered that the engine had snapped off its | |||
| 04/18/2005 | 15000 | 2 | 07/22/2004 |
| Involved in a head on collison on april 18 2005 air bags did not deploy have called and emails mazda about this and they will not help me. the car was in the shop prior to the accident for the air bag lights flashing. i was traving at 25 to 30mph and the other car ( there fault ) was going about 20mph. i sufferd head, back, groin injurys. i very unhappy with the way mazda is treating me on this!!! | |||
| 11/05/2004 | 8700 | 1 | |
| Consumer was driving about 25 mph when the vehicle was involved in a head on collision. upon impact, the air bags failed to deploy. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 04/18/2005 | 15000 | 2 | 07/22/2004 |
| Involved in a head on collison on april 18 2005 air bags did not deploy have called and emails mazda about this and they will not help me. the car was in the shop prior to the accident for the air bag lights flashing. i was traving at 25 to 30mph and the other car ( there fault ) was going about 20mph. i sufferd head, back, groin injurys. i very unhappy with the way mazda is treating me on this!!! | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 03/27/2009 | 85000 | 1 | |
| Airbag/srs light coming on intermittently. dealer says it is not covered by nhtsa campaign id number 04v468000. diagnosis and estimate was for a driver's side seat belt pre-tensioner and an airbag module. they quoted $818.59 parts and labor. *tr | |||
| 06/15/2006 | 10000 | 1 | 08/08/2004 |
| Dt*: the contact stated while stopped in traffic the vehicle was hit from behind pushing the contact into another vehicle. most of the damage was done to the rear of the vehicle. the white powder from the air bag was released, however the air bags did not deploy. the seat belts were in use at the time. there were injuries sustained and a police report was filed. the crash zone sensor had been replaced by the dealership on 11-12-04, due to a recall letter received; nhtsa campaign id # 04v468000; air bags: frontal: sensor/control module. the contact is awaiting determination from the insurance company as to the extent of the damages done; therefore the dealership has not yet been contacted about a second recall repair. | |||
| 01/13/2006 | 19000 | 4 | 09/09/2004 |
| I own a 2004 mazda 3s, vin # jm1bk323041188532. previously, in the end of december 2005 i was hot from behind in cambridge. ma. and incurred about 700 worth of damage. my care was repaired and i picked it up on friday january 6th, 2006. unfortunately, i was involved in a hit and run on friday january 13th, 2006. exactly a week from the day i picked up my car from the auto body shop. anyway, i was traveling at a speed of 50 miles per hour when hit from behind, which put me in a spin of about 6 360 degrees. then, i hit the concrete barrier with the front of my car and then bounced off and did another 5 360degree turns and then the back of my car hit the concrete barrier. unfortunately, none of my air bags were deployed, however, i did have my seat belt on and have a sore neck and head. i am feeling better, but am concerned with the fact that the air bags did not deploy in this situation. there was a recall with the front air bag sensor for my model, but apparently, my car was manufactured on 05-13-04. the manufacturing dates the recall affected were from 6-24-03 - 3-22-04. my insurance company is not being cooperative when it comes to the air bags. they are not sure if they should of deployed, but are saying that they may not have. the speed i was traveling at and the level of impact leads me to say with a high degree of confidence that the air bags, side and front should have deployed upon the impact. please help me, as i the manufacturer is extremely unwilling to help me or provide any specification or crash test results, etc. best regards, michael j. gregor 978.473.9265. *nm | |||
| 04/18/2005 | 15000 | 2 | 07/22/2004 |
| Involved in a head on collison on april 18 2005 air bags did not deploy have called and emails mazda about this and they will not help me. the car was in the shop prior to the accident for the air bag lights flashing. i was traving at 25 to 30mph and the other car ( there fault ) was going about 20mph. i sufferd head, back, groin injurys. i very unhappy with the way mazda is treating me on this!!! | |||
| 06/20/2004 | 0 | 1 | 06/20/2004 |
| The advanced airbag system intermittently deactivates the passenger airbags when my wife is in the passenger seat. she is 5'0 and weighs 95 pounds. we purchased the car in part because of its safety features. we have brought the car in to the dealer twice, both times we were told it is simply the way the airbag sensor is designed, and that it is because her weight is right on the borderline for the sensor. mazda corporate headquarters told us the same thing and told us that we could not have the sensor adjusted. my research tells me that my wife would be much safer in a crash with airbag protection, despite her small size. as it is now, it is unpredictable whether the airbag will be active or not at any given time -- it may go on when going up a hill and off when going down the hill. this seems obviously unsafe. i believe it is a design flaw and should be corrected.*ak | |||
| 04/05/2004 | 3057 | 2 | 01/07/2004 |
| While driving the (crs) light appeared on the dashboard and remained on. the driver was able to drive the vehicle to the dealer for inspection. the mechanic replaced an air bag sensor. *nm one month later the sensor failed again which caused the crs light to illuminated. the dealer replaced it with a revised air bag sensor. *nm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/30/2005 | 1 | ||
| The passenger's side air bag failed to deploy in the 2004 mazda 3 upon impact. *ts ***no answer required*** the passenger sustained an eye injury. the vehicle was a total loss. a few months after the vehicle was purchased the consumer received a recall for the crash zone sensor. jan 2005 the vehicle was taken to the dealer and the sensor was replaced. since the accident the consumer is skeptical as to whether the recall repairs performed. *nm | |||
| 01/13/2006 | 19000 | 4 | 09/09/2004 |
| I own a 2004 mazda 3s, vin # jm1bk323041188532. previously, in the end of december 2005 i was hot from behind in cambridge. ma. and incurred about 700 worth of damage. my care was repaired and i picked it up on friday january 6th, 2006. unfortunately, i was involved in a hit and run on friday january 13th, 2006. exactly a week from the day i picked up my car from the auto body shop. anyway, i was traveling at a speed of 50 miles per hour when hit from behind, which put me in a spin of about 6 360 degrees. then, i hit the concrete barrier with the front of my car and then bounced off and did another 5 360degree turns and then the back of my car hit the concrete barrier. unfortunately, none of my air bags were deployed, however, i did have my seat belt on and have a sore neck and head. i am feeling better, but am concerned with the fact that the air bags did not deploy in this situation. there was a recall with the front air bag sensor for my model, but apparently, my car was manufactured on 05-13-04. the manufacturing dates the recall affected were from 6-24-03 - 3-22-04. my insurance company is not being cooperative when it comes to the air bags. they are not sure if they should of deployed, but are saying that they may not have. the speed i was traveling at and the level of impact leads me to say with a high degree of confidence that the air bags, side and front should have deployed upon the impact. please help me, as i the manufacturer is extremely unwilling to help me or provide any specification or crash test results, etc. best regards, michael j. gregor 978.473.9265. *nm | |||