Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/23/2012560001
 The airbag sensor light came on and would not turn off. after taking the care to the dealer to be checked out we were informed that the sensor is under the cup holder and the sensor must have gotten wet, possibly from condensation. because the sensor was damaged the airbags will not work according to the dealer. it seems very dangerous to place an airbag sensor, under a cupholder, that can be so easily damaged by drink condensation. *tr
10/23/201256000
 The airbag sensor light came on and would not turn off. after taking the care to the dealer to be checked out we were informed that the sensor is under the cup holder and the sensor must have gotten wet, possibly from condensation. because the sensor was damaged the airbags will not work according to the dealer. it seems very dangerous to place an airbag sensor, under a cupholder, that can be so easily damaged by drink condensation.
07/24/201213000
 Tl* the contact owns a 2008 mazda mazda3. while driving approximately 25 mph, the vehicle increased acceleration independently and crashed into a utility pole. the contact sustained injuries to the knee and neck area. the air bags failed to deploy. the vehicle was towed to an independent mechanic. a police report was filed of the incident. the acceleration also occurred on a separate occasion however the vehicle came to a stop when the brakes were engaged. the manufacturer was not notified of the malfunction. the approximate failure mileage was 13,000. the vin was unavailable.
04/25/201155000
 Tl*the contact owns a 2008 mazda, mazda3. the contact was involved in a crash when someone ran them off the road and caused the vehicle to roll over and go into the bottom of a ravine. the contact was not injured, but was concerned since the air bags did not deploy. the vehicle was destroyed. the contact stated the vehicle was not inspected to see why the air bags did not deploy. the failure mileage was 55,000.
04/25/201155000
 Tl*the contact owns a 2008 mazda mazda3. the contact was involved in a crash when someone ran them off the road down the bottom of a ravine and then the vehicle rolled over. the contact was not injured, but was concerned since the air bags did not deploy. the vehicle was destroyed. the contact stated the vehicle was not inspected to see why the air bags did not deploy. the failure mileage was 55,000.
04/25/201155000
 Tl- the contact owns a 2008 mazda 3. the contact was in an accident because someone ran them off the road. the contact went down a ravine and hit the bottom and then the vehicle rolled over once. the contact was not injured, but was concerned the air bags did not deploy. the vehicle was ruled destroyed. the contact stated the vehicle was not inspected to see why the air bags did not deploy. the failure mileage was and the current mileages were 55,000.rl
10/26/201010000
 Tl-the contact owns a 2008 mazda mazda3. while driving approximately 32 mph a squirrel ran out in front of the vehicle and she try to avoid hitting it. the vehicle veered to the left into an embankment and the vehicle rolled over. she stated no air bags deployed. she stated she could not gain control of the vehicle. she stated he had a head injury. a police report was filed. the vehicle was destroyed. the vin was unavailable. the vehicle was purchased used. the approximate failure mileage was 10,000. vwb
11/16/201040000
 Tl-the contact owns a 2008 mazda 3. the contact stated that while driving approximately 55 mph he hit a washboard and rolled down a hill. the airbags did not deploy and the seatbelts also lossened upon impact. the contact received injuries to the kneck and lower back and was transported to the hospital via the ambulance. police did come out and a police report was available. the failure mileage was approximately 40,000. the vin was unavailable. tb
10/27/19831
 Fghfgh. *tr
08/12/200856001
 I was involved in a four car collision. i was third in line, and was hit really hard from behind and then hit the car in front of me. my air bags did not deploy and my seat belt did not lock. i slammed into the steering wheel and busted my forehead open. *tr
AIR BAGS - FRONTAL
10/03/2008145001
 While driving on the freeway at 75 mph, tried to avoid a vehicle that was unsafely changing lanes. pushed brakes and veered towards left. the brakes (which are not abs) responded slowly and i slammed in the middle divider. a couple month before the accident the dealer had the rotors resurfaced since the car was shaking vigorously while braking at high speeds. also the air bags did not deploy during the accident. took car to a mechanic and the mechanic was amazed that based on the visual frontal damage to the car the air bags did not deploy. *tr
12/06/200870001
 My son purchased a new 2008 mazda 3 in late july 2008. last saturday he slid on ice and hit a tree head on at approximately 30 mph and none of the air bags deployed. the car has roughly 7000 miles on it. the initial estimate for repairs is $9100. i contacted mazda at 1-800-222-5500 (daniel) to try and determine why the air bags didn't deploy and was told that mazda doesn't send an investigator out and i should contact my insurance company to determine why the air bags didn't deploy. my insurance company (farmers) tells me that they don't investigate unless there is reason to go after the manufacturer to help with medical expenses incurred due to the accident. i need to know why the air bags didn't work so the problem is corrected rather than just assume that they will next time. my son suffered whiplash to his neck and back and a strain to his left shoulder from the seat belt. i believe this was caused because the airbag didn't deploy to cushion the impact to the tree. isn't that what they're there for? mazda doesn't seem interested to know whether there is a defect or not. *tr
AIR BAGS - SIDE/WINDOW
01/17/2010347121
 Turning left on a t junction when some one ran a red light and crashed into my driverside front and rear doors. the hit was hard enough to pin the steering wheel with the smashed in door, but the side airbags did not go off. no corrective action was taken as the vehicle was titled as a total loss. *tr