Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, ELECTRIC
06/01/2008170001
 My daughter noticed at when stopping that the steering wheel would shack. upon having the dealer look at this issue they said it was due to hi-speed stopping, and that it could be corrected by replacing the rotors and pads with oem parts. i think that at just 17,000 miles that this should not be a issue. i could only speak to a customer service rep and not a district rep, and was told they would check into this and get back to me. this never happened. *tr
SERVICE BRAKES, HYDRAULIC
10/01/201019000
 Brake rotors warp early on 2008 mazda 3 causing excessive vibration when braking over 45 mph and causes the steering wheel to shake.
11/20/200925900
 First incident occurred at 25,900 miles; brake warning light appeared on console dash. dealer identified a failure of the abs (anti-lock brake system) module which was leaking brake fluid. dealer replaced abs module under warranty. second occurrence at 37,600 miles; brake, abs, and traction control warning lights appeared on dash. dealer identified failure of the abs module which had stopped communicating with the pcm. as a result of this second failure, the abs and/or traction control system was not functioning normally. dealer could not identify a root cause for the consecutive failures of the abs module. cost to replace the abs module was quoted by dealer at approximately $1,600.00 (part + labor).
10/03/2008145001
 While driving on the freeway at 75 mph, tried to avoid a vehicle that was unsafely changing lanes. pushed brakes and veered towards left. the brakes (which are not abs) responded slowly and i slammed in the middle divider. a couple month before the accident the dealer had the rotors resurfaced since the car was shaking vigorously while braking at high speeds. also the air bags did not deploy during the accident. took car to a mechanic and the mechanic was amazed that based on the visual frontal damage to the car the air bags did not deploy. *tr
12/18/20081
 After driving on snow covered road, abs warning light comes on and abs is non-operational. the abs would resume function after at least 30-45 min of driving. dealer stated that snow became trapped in abs sensor but problem cannot be resolved. abs failure occurred 3-4 times over the past winter when abs was essential. *tr