Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
SB-02-001-1201/11/201210043662Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel. *kb04/18/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
12/26/20121
 12/26/12, tire pressure light came on, pulled off highway immediately, tire flat, nut holding pressure stem had disintegrated and stem went inside tire. 1/2/13, another tire went flat in parking area, neighbor came over to put air in tire, nut holding pressure stem had disintegrated and stem went inside tire. mazda dealership made repair and said the other two tire stem nuts would go in about two weeks. all four tire stem nuts were replaced. research on internet shows that this same problem has occured to many people owning different make/model/year vehicles. apparently a defective nut and stem system with one of three serial numbers were on all the vehicles experiencing this dangerous situation. i believe these nut and stem systems with these serial numbers should be recalled as soon as possible as to avoid anyone experiencing a dangerous blowout. a nut on the wheel should not be made of a material that disintegrates in less than 4 years even if it is in contact with road salt. this is very dangerous. the fact that two nuts disintegrated in 8 days and probability of next two in two weeks should raise red flags immediately. this should not happen to anyone! i am submitting this information for my daughter as she is still very upset over this having happened and having incurred great expense on her part. *tr
10/07/2012586121
 Tire pressure light came on i pulled over and valve stem blew a pin out. road side assistance called to help me and verified it was a pressure valve stem fault. seems to be a long reported issue with this make and year. was informed to check all other tire stems for defects. *tr
12/20/201015573
 Had my mazda 3 oil changed today and found out that it needed new tires - at just under 15,600 miles. i had these tires rotated at just under 6,000 miles and just under 12,000 miles. the defect is due to the alignment set at the factory, that causes the rear tires to tilt in at the top to improve handling. i am having to pay for (4) new tires and paying an extra charge to get the alignment set correctly. i will never buy another mazda product. if this defect at not been found today, the way the rear titres looked, i possibly could have had a blowout over the next 3,000 to 5,000 miles.
12/08/2009100001
 Goodyear tire eagle rs tire in light snow / wet weather conditions, new 2009 mazda 3 hatchback. tires are totally inadequate in light snow conditions. i was unable to make a right turn while i attempted to slow down at 20mph. car abs was activated but i still skidded almost hitting another car as it was about to pull out in front of me. i am forced to have to replace these tires. *tr
01/30/200901
 Same issue as other stated. these tires provide little to no traction on ice or snow. i have owned eight mazdas and never had on issue like this with any, i have had vehicles of various sizes. these tires are a safety issue. i nearly had an accident the first week of ownership with inability to slow and stop, and take off traction is no better. *tr
04/29/2009120001
 The original equipment tires on my 2009 mazda3 5-door: goodyear eagle rs-a 205/50 r17 are showing premature wear at 12,000 miles. the owners manual states that goodyear warranties the tires. the goodyear pamphlet provided only warranties workmanship wear is not covered under original equipment installations. this is the second set of goodyears that have come as original equipment and showed premature wear. i feel that goodyear does this intentionally to inflate their aftermarket sales. when i purchased the vehicle, i asked the dealership to swap tires with another vehicle. all vehicles on the lot had the same terrible goodyear eagle rs-a. *tr
01/16/200960001
 We purchased a 2009 mazda 3 and have found the car/tire combination to be unsafe for winter driving on show and ice. the car has goodyear eagle rs-a tires which are all season rated tires. there needs to be stricter requirements for cars sold in nothern states and for tires that use the all season designation. my daughter was driving the car and narrowly avoided a collision while drive at approximately 20 mph because the cars in front of her were able to stop much more quickly. this car/tire combination provided extremely low traction on packed show and ice. the dealership and mazda have been unwilling to provide adequate tires so the car is no longer being driven when there is snow or ice on the roads. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
11/09/2012367501
 Tpms valves badly corroded and leaking air, these need to be recalled and replaced by mazda due to thousands of complaints about this occurring under normal use and care. this is definitely a major safety issue because of possible blowouts at highway speeds. *tr
06/19/201136110
 Tl- the contact owns a 2009 mazda mazda 3. while the vehicle was parked the contact noticed the pressure sensor light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technicians stated the valve stems on all four wheels had corroded and the front and rear driver and passenger side valve stems needed to be replaced. the manufacturer was contacted and stated because the corrosion was due to salt on the road the contact would be responsible for repairs. the approximate failure mileage was 36,110. rvk
06/19/201136110
 Tl- the contact owns a 2009 mazda mazda 3. while parked the contact noticed the pressure sensor light had illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostics. the technicians stated the valve stems on all four wheels had corroded. the technician stated the front and rear driver and passenger side valve stems needed to be replaced. the manufacturer was contacted and was made aware of the failure and stated because the corrosion was due to salt on the road the contact would be responsible for repairs. the approximate failure mileage was 36,110. ds
05/28/201150000
 Tl- the contacts daughter owns a 2009 mazda mazda 3. while driving approximately 60 mph the front passenger side tire blew out. the contacts daughter inspected the vehicle and notice the front passenger side valve stem casting had disintegrated. also, the rear passenger side valve stem casting had cracked. the vehicle was driven to an independent mechanic where the front passenger side tire sensor and valve stem were removed. the mechanic replaced the valve stem with a standard valve stem. the sensor was not replaced. the vehicle was later taken to a different independent mechanic to repair the rear passenger side tire valve stem that was cracked. the valve stem was replaced with a standard valve stem. the sensor was removed but not replaced. the vehicle was later taken to dealer where the two standard valve stems were removed and replaced with a newly designed valve stems and sensors. the vehicle was repaired. the contact was concerned the front and rear drivers side valves would experience the same failure. the manufacturer stated the repairs for those valves would not be covered under warranty because the valves had not failed. the approximate failure mileage was 50,000. ds
05/21/201130200
 I have had my 2009 mazda 3 since oct. of 2009 and have had several problems with the tire sensors. the tire sensors are made of aluminium and metal and they keep breaking. everytime i turn around my tire sensors are falling apart or breaking off, leaving me with flat tires! when this occurs, the tire deflates at an accelerated rate. refer to odi id # 10357809 for more information about this problem. for i have had the same experience several times in the last 2 yrs.
02/13/201140000
 On or about october 2010 i was driving my 2009 mazda 3 when i had a sudden loss of tire pressure, when i looked at the tire i noticed the tire valve had sheared clean off the tire. today (2/13/11) i filled my tires with air and a second tire valve sheared off in the process causing the tire to rapidly deflate. i've now had two tire stems on a 3 year old car snap off (once while in motion, once while filling it with air) in less then 6 months
02/11/2011
 Stem value broke off when i put the air cap after the tire was refilled with air
02/13/201140000
 On or about october 2010 i was driving my 2009 mazda 3 when i had a sudden loss of tire pressure, when i looked at the tire i noticed the tire valve had sheared clean off the tire. today (2/13/11) i filled my tires with air and a second tire valve sheared off in the process causing the tire to rapidly deflate. i've now had two tire stems on a 3 year old car snap off (once while in motion, once while filling it with air) in less then 6 months
02/11/2011
 Stem value broke off when i put the air cap after the tire was refilled with air
02/13/201140000
 On or about october 2010 i was driving my 2009 mazda 3 when i had a sudden loss of tire pressure, when i looked at the tire i noticed the tire valve had sheared clean off the tire. today (2/13/11) i filled my tires with air and a second tire valve sheared off in the process causing the tire to rapidly deflate. i've now had two tire stems on a 3 year old car snap off (once while in motion, once while filling it with air) in less then 6 months
02/11/2011
 Stem value broke off when i put the air cap after the tire was refilled with air
02/13/201140000
 On or about october 2010 i was driving my 2009 mazda 3 when i had a sudden loss of tire pressure, when i looked at the tire i noticed the tire valve had sheared clean off the tire. today (2/13/11) i filled my tires with air and a second tire valve sheared off in the process causing the tire to rapidly deflate. i've now had two tire stems on a 3 year old car snap off (once while in motion, once while filling it with air) in less then 6 months
02/11/2011
 Stem value broke off when i put the air cap after the tire was refilled with air
01/22/201137500
 I purchased a new 2009 mazda 3. on two separate occasions and on two different tires i have experienced a tpms alarm followed by a rapid deflation of tire pressure due to the tire valve stem breaking off. fortuitously, both times this occurred while i was driving in my neighborhood at a low rates of speed. i am concerned of the consequences if this occurred at highway speeds. mazda claims this is due to corrosion induced by metal after-market valve stem caps, but the caps i have are factory original and appear to be made of plastic. i believe mazda has a design/materials of construction issue with these aluminum valves stems and that they should be redesigned and replaced. in both cases i had to take the vehicle to the dealer and have new stems installed but i now fear the remaining original stems will shear off or the problem will repeat itself with the new stems.
11/29/201018700
 I bought 2009 mazda 3 and has 18,700 miles on it as of today nov 2010. i noticed tpms sign come on yesterday and goes off and comes back on without any beeping sounds. tire air pressure is showing acceptable leves and at 18k miles i don't expect to change tires for sure. not sure what's going on. mazda must address this issue.
09/26/201029788
 Tpms valve stems replace ordinary rubber valve stems for 2009 (possibly other years) mazda 3. they are made of aluminum and are prone to corrosion (see mazda tsb 02-004/06). mazda has stated the cause of the corrosion to be after market valve stem caps, and dissimilar metals when in fact aluminum will corrode without a dissimilar metal being present. corrosion on the valve stem will lead to a breakage during routine maintenance as pointed out in the tsb, but can also cause a valve stem to be weak enough that it breaks free during normal operation. this would cause a catastrophic failure of the tire due to rapid deflation, creating a very unsafe operating condition with no warning. the tpms system is designed as a safety feature, but in this case is causing hazardous conditions with no notification to the operator. further, these parts are not covered under manufacture warranty, and are quite costly to replace. consumers may elect to replace the tpms valve stems with more proven, standard valve stems which results in an inoperable tpms system and constant illumination of dashboard indicator. the valve stem breakage specific to this case occurred while removing a standard air compressor from the tire. the valve stem was not contained in the air compressor hookup as the compressor was fully disengaged. instead the broken part simply fell to the ground.
TIRES - VALVE
08/18/2012650001
 Mazda has a major problem with the valve stems breaking even with the oem caps but they still insist operator error and or there where aftermarket ones on at the time of the breakage. *tr
05/02/201025000
 Tl- the contact owns a 2009 mazda3. the contact had all four tires replaced at good year and now the valve stems on the front tires are losing air pressure. the contact has had the stems replaced twice since with the same result. good year stated that these were mazda specified valve stems and that they do not know why the leakage is happening. the contact feels this is a safety issue because the tires lose air rapidly while driving the vehicle. the failure mileage and the current mileage was 25000.rl