Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| SB-01-014-09 | 05/07/2009 | 10030448 | Mazda: on some vehicles, when the engine is started after parking the vehicle under intense sunlight, the malfunction indicator light (mil) may illuminate with dtc p2183 (ect sensor no. 2 circuit range/performance problem) and/or p0111 (iat | 10/06/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/28/2013 | 30000 | ||
| Tl- the contact owns a 2010 mazda mazda3. the contact stated that while driving approximately 35 mph, the driver noticed a burning odor in the vehicle. additionally, the contact heard a clicking sound when driving at slow speeds. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the clutch needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 30,000. mah | |||
| 01/28/2013 | 30000 | ||
| Tl- the contact owns a 2010 mazda mazda3. the contact stated while driving approximately 35 mph the driver noticed a burning odor in the vehicle. additionally, the contact heard a clicking sound when driving at slow speeds. the vehicle was towed to the dealer for diagnostic testing. the technician stated the clutch would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 30,000. da | |||
| 10/01/2012 | 30000 | ||
| At around 24,000 miles i experienced a partial clutch failure (couldn't shift out of gear) that went away after pumping the clutch petal. i asked the dealership about this and was told not to worry about it, and that it was probably due to clutch freezing up in the cold. at around 30,000 miles the car started shaking whenever i engaged/disengaged the clutch. in order to get the clutch to engage at all i had to let off the clutch petal much slower than usual. i took the car to the original dealership it was purchased at and was told the friction disc was worn out, and that this was a wear and tear item and therefore not under warranty. in addition, they said that the pilot bearing had failed. after getting these items replaced a loud creaking noise occurs whenever engaging/disengaging the clutch or accelerator petals. the issue is still not resolved. | |||
| 10/23/2012 | 33452 | 1 | |
| I brought my car into an authorized mazda dealer for an oil change and mentioned that i noticed a slight slipping in the clutch. i was later informed by the dealer that even though i had just 33,000 highway miles, the entire clutch assembly needed to be replaced. even though i was still within the warranty period, they told me that it would not be covered. i complained to mazda customer care and got no where. the most frustrating part is that after the dealer completed the repair, they told me that the clutch showed no signs of abuse and that in their professional opinion, this was a premature failure of the clutch. even with this information, mazda itself still would not cover the repair. *tr | |||
| 10/23/2012 | 33452 | ||
| I brought my car into an authorized mazda dealer for an oil change and mentioned that i noticed a slight slipping in the clutch. i was later informed by the dealer that even though i had just 33,000 highway miles, the entire clutch assembly needed to be replaced. even though i was still within the warranty period, they told me that it would not be covered. i complained to mazda customer care and got no where. the most frustrating part is that after the dealer completed the repair, they told me that the clutch showed no signs of abuse and that in their professional opinion, this was a premature failure of the clutch. even with this information, mazda itself still would not cover the repair. | |||
| 10/26/2012 | 50000 | 1 | |
| Clutches are supposed to be bullet proof. being one of the main parts of the car and necessary to it's basic function, clutches should be included in the 5 year/60,000 miles warranty. but they're not. the clutch on the 2010 mazda3 is only covered for 7500 miles. that's suspicious in and of itself. so here's my story, my clutch gave out after 50,000 miles. no warning or anything. the mechanic i took it to said in the 32 years he's been fixing clutches, he's never seen anything so horrific. he had to have metal fabricators come in and make parts because some of the surrounding equipment was so warped. mazda claims no responsibility for their faulty product. i've read stories online where people report their clutch blowing out at 14,000 miles. edmunds.com, a leader in car resources rates the clutch problem on this specific car at a 9.7/10. it's a faulty part in a car and mazda will not even consider it to be an actual thing. it's not right at all. *tr | |||
| 09/20/2012 | 16680 | ||
| The clutch on my manual transmission 2010 mazda3 suddenly stopped operating properly. it grinds gears and does not change gears when i shift. i drove the vehicle in to a mazda dealer on saturday, with a week left on my warranty. on monday, they called to tell me that their technician could not even drive my car as there was no clutch pad! i wondered how i could drive the car to them, but once it was in their possession, it was suddenly undriveable. i am now being forced to pay $1100 to replace the clutch, because they say my warranty does not cover normal wear and tear. i asked how a completely disintegrated clutch pad is normal wear and tear on a vehicle which has only been driven 16k miles! this could have been dangerous had it failed completely while driving! i filed a claim with the better business bureau. i also called the mazda corporate office for assistance, where i was told i could simply voice a complaint. tom refused to allow me to speak with a supervisor or anyone higher than himself (he was just a call-center employee). he offered to call the dealership and ask them to provide me with a discount. when i spoke to the dealer today, they said tom did call them, but never asked for any discounts! all he did was explain that mazda has not recalled the clutch, so my warranty would not cover the necessary replacement. mazda sold me a sub-par vehicle, and now they lied about their way of handling the error. i looked online and have found several complaints on the same vehicle claiming the exact same problems on a low-mileage clutch. this clearly is a manufacturing defect, not driver error. it should be recalled as the problem is so common in this exact make and model with such low miles. $1100 later and i get a new shoddy clutch which i will have to replace in another 16k miles. disappointed and will never own another mazda again if this is not resolved. | |||
| 11/11/2010 | 5000 | ||
| Many times but sporatically over the last two years my mazda 3, when coming to a stop and foot firmly on the brake will have a sudden surge in rpm between 1200-2500 rpm and try to accelerate. seems to happen most often first thing in the morning more often. because i am contantly ready there has been no crash, though the time rpms reached 2500 i had difficulty stopping the car, on a freeway on ramp where sudden deceleration was needed. i have found that one pump of the break alleviates the problem if there is room to do so. | |||
| 12/24/2011 | 24000 | ||
| At less than 24,000 miles, my clutch has begun to slip terribly and creates a terrible burning smell. i know there are hundreds of other mazda owners who have also had to replace their clutches before they've had to replace brake pads. this is a drain on consumers, and a safety issue to boot. | |||
| 12/13/2011 | 8500 | ||
| I purchased a 2010 mazda 3 as a demo on july 30, 2011 with 4100 miles on it. i now have 8500 miles on it and the clutch has failed. after taking it to the local mazda dealership, i was told it was a normal wear produce and it had been abused so i had to pay for the repair. when i bought the car it had a high release in the clutch pedal but i figured it was normal for the car. since early november, the intake manifold runner has been extremely sensitive to the point that i cannot maintain speed up a slight incline without the engine revving up. i was told when i took the car to the dealership this was due to a clutch failure. i don't believe it is acceptable for a clutch to go out after just 8500 miles of driving. my previous vehicle went over 100,000 miles of my same driving and manual transmission without any clutch issues. i am not happy with mazda, mazda parts, and mazda's customer assistance on this issue. | |||
| 02/08/2011 | 19000 | ||
| Clutch malfunction says it's not defective which is it because the car only has 19,000 miles | |||
| 12/15/2010 | 5000 | ||
| At 5000 miles clutch started to make squeaking sound and vibration when engaging | |||
| POWER TRAIN - DRIVELINE | |||
| 12/15/2010 | 5000 | ||
| At 5000 miles clutch started to make squeaking sound and vibration when engaging | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/10/2011 | 19500 | ||
| Clutch failed at 19.5k miles. ive only had her since november, and with the way i drive theres no way in hell the clutch should go out this soon... now as to explain as to what happened, i was driving on the highway when my engine started reving a bit oddly when i barely pressed on the gas pedal. it went from the normal 2900 rpm in 6th gear at about 65 mph and shot up to 3500 way to quickly then dropped back to 2900 and slowly rose how it shouldve to get me to 70mph...it continued doing this when i got off the highway for about 15 minutes, growing steadily worse until i was unable to get into any gear at all. there was never a smell of clutch inside the car the entire time, no odd noises, no grinding, and the clutch was about half as stiff as it normally was. so i called mazda rsa, they towed my car(course it took forever because they sent the truck to the wrong location haha). it took 2 days before they even got to glance at the car to see what needed to be done(not take apart mind u, just looked), and said the clutch was smoked no other specifics but wanted me to authorize them for 525 worth of labor plus parts -_-. so now im stuck fighting them to repair this under warranty(i know theres usually not a warranty unless manufacturers defect..but this is definitely defective). | |||
| 01/03/2011 | 41000 | ||
| I have a 2010 mazda 3 spor with 41,000 miles and the clutch totally went. clutch , flywheel had to be replaced for $1800 dollars. mazda refused to admit any defect. | |||
| 12/16/2010 | 20100 | ||
| I purchased my 2010 mazda 3 in august 2009. in december 2010, i was driving home from work and stopped at a red light. when the light turned green, i engaged the clutch and i felt a pop under my foot and the clutch became stuck. when it finally came back up it vibrated and jerked itself before going back to starting position. i put the car in first gear and attempted to accelerate. the car accelerated but the vehicle did not move. to see if the clutch was catching, i put the car in first gear and took my foot off the clutch without giving it gas. the car did not turn off as it normally would if i did not give it gas while in first gear. the clutch failed without warning at 20,100 miles. the vehicle was towed to an authorized dealer and i was advised that the entire clutch needed to be replaced and i might have to replace the flywheel. i was advised the the clutch was considered a wear item and could not be replaced under warranty. however, due to the sudden and premature nature of the failure, i am speaking with mazda in an attempt to have the vehicle fixed under warranty. | |||
| 12/15/2010 | 5000 | ||
| At 5000 miles clutch started to make squeaking sound and vibration when engaging | |||
| 10/30/2010 | 33000 | ||
| Tl-the contact owns a 2010 mazda mazda3. while driving approximately 60 mph she engaged the clutched and felt a pop under her foot. she stated the vehicle revved like it was in neutral. she stated the clutched failed without warning. the vehicle was towed to an authorized dealer. the dealer advised her that the entire clutch needed replacing. the vehicle was repaired. she contacted the manufacture and was advised that the clutch was not under warranty and referred her to us. she was also advised that this failure was not part of a recall. the failure mileage was 33,000 and the current mileage was 35,000. vwb | |||
| 10/30/2010 | 33000 | ||
| The contact owns a 2010 mazda mazda3. while driving approximately 60 mph she engaged the clutched and felt a pop under her foot. she stated the vehicle revved like it was in neutral. she stated the clutched failed without warning. the vehicle was towed to an authorized dealer. the dealer advised her that the entire clutch needed replacing. the vehicle was repaired. she contacted the manufacture and was advised that the clutch was not under warranty and referred her to us. she was also advised that this failure was not part of a recall. the failure mileage was 33,000 and the current mileage was 35,000. vwb | |||
| 10/15/2010 | 30 | ||
| 2011 mazda speed3. new off the lot and clutch fails in 30 miles...same day! after repair, clutch agains fails next day, ~120 miles. 2 clutch failures in 2 days of use, ~150 miles. failed while driving. dealer/mazda claim wear item...our fault! fighting via lemon law and mechantability | |||