Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
11/08/201247000
 Tl - the contact owns a 2010 mazda mazda3. the contact stated that the driver's side plastic height adjuster for the seat broke, causing the seat to move whenever the contact completed a turn. the vehicle was taken to the dealer who diagnosed that the height adjuster needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 47,000. kmj
05/18/201230000
 From the start my drivers seat was loose. i have taken it to the dealer and each time the problem was not solved, the replaced the track assembly, tightened things up and after a few hundred miles the problem returned. on the day of my accident, i was stopped at light and was the car behind me. a different car smashed through the car behind me causing that vehicle to hit me from behind and forcing me into the car in front of me. no air bags deployed and no one was hurt. after the incident, i got back into my car and the seat rocked as if it was a rocking chair. driving the car home, the seat rocked to every bump in the road. i have reason to believe if i was impacted with higher force the seat would have came loose from the base.
04/02/201255000
 I was driving along and felt the drivers seat shift backwards. from that point on the seat was unsteady and moved forward and backward depending on which i was doing, accelerating or breaking. upon examination, it was found that the weld on the seat bracket had broken. in my opinion, this is a very unusual break and could be very hazardous if it happens upon braking.
05/18/201230000
 From the start my drivers seat was loose. i have taken it to the dealer and each time the problem was not solved, the replaced the track assembly, tightened things up and after a few hundred miles the problem returned. on the day of my accident, i was stopped at light and was the car behind me. a different car smashed through the car behind me causing that vehicle to hit me from behind and forcing me into the car in front of me. no air bags deployed and no one was hurt. after the incident, i got back into my car and the seat rocked as if it was a rocking chair. driving the car home, the seat rocked to every bump in the road. i have reason to believe if i was impacted with higher force the seat would have came loose from the base.
04/02/201255000
 I was driving along and felt the drivers seat shift backwards. from that point on the seat was unsteady and moved forward and backward depending on which i was doing, accelerating or breaking. upon examination, it was found that the weld on the seat bracket had broken. in my opinion, this is a very unusual break and could be very hazardous if it happens upon braking.
05/18/201230000
 From the start my drivers seat was loose. i have taken it to the dealer and each time the problem was not solved, the replaced the track assembly, tightened things up and after a few hundred miles the problem returned. on the day of my accident, i was stopped at light and was the car behind me. a different car smashed through the car behind me causing that vehicle to hit me from behind and forcing me into the car in front of me. no air bags deployed and no one was hurt. after the incident, i got back into my car and the seat rocked as if it was a rocking chair. driving the car home, the seat rocked to every bump in the road. i have reason to believe if i was impacted with higher force the seat would have came loose from the base.
04/02/201255000
 I was driving along and felt the drivers seat shift backwards. from that point on the seat was unsteady and moved forward and backward depending on which i was doing, accelerating or breaking. upon examination, it was found that the weld on the seat bracket had broken. in my opinion, this is a very unusual break and could be very hazardous if it happens upon braking.
04/05/201255790
 Drivers side seat broke at welded attachment point to adjuster rail
07/01/201117500
 Power driver seat rocks fore and aft during acceleration and sudden braking. approx. 1/2 play. the movement is very noticeable and disconcerting. i fear that i may lose control of the vehicle. dealer insists condition is normal.
10/24/201119000
 Tl* the contact owns a 2010 mazda mazda3. the contact heard a squeaking noise coming from the seat when he would sit. the dealer informed the contact that the weld was fractured on the seat pan. the manufacturer was not notified of the failure. the contact was awaiting repairs to the vehicle. the current and the failure mileage was 19,000. the vin was unavailable.
10/24/201119000
 Tl- the contact owns a 2010 mazda mazda3. the contact heard a squeaking noise coming from the seat when he would sit. the dealer informed the contact that the weld was fractured on the seat pan. the manufacturer was not notified of the failure. the contact was awaiting repairs to the vehicle. the current and the failure mileage was 19,000. the vin was unavailable. kmj
10/24/201119000
 Tl-the contact owns a 2010 mazda 3. the contact heard a squeaking noise coming from the seat when he would sit down. he attempted to sit in the sit when it had fractured. the dealer made three attempts to duplicate the failure. the dealer informed the contact that the weld had fractured on the seat pan. the manufacturer had not been notified. the vehicle was awaiting repairs. the current and failure mileages were 19,000. the vin was unavailable. bw
12/13/201050013
 The front driver's seat support bracket has broken at the weld and it results in the front seat not being stable. it rocks back and forth with acceleration and braking. the entire seat is not stable.
03/10/201145000
 I own a 2010 mazda3. a few weeks ago while driving my front seat made a popping sound and began rocking back and forth causing me to lose control of the car momentarily. i took it into the mazda dealership in alexandria virginia (browns mazda on route 1) and asked them to look at it. they determined that welding on my seat bottom had come undone and needed to be replaced. my car's warranty is for 3 years/36 thousand miles and at the time of the incident my car had 45 thousand miles. mazda declined to fix the seat and stated that i am responsible for the repairs. my contention is that the drivers seat is a safety issue and if involved in a collision the seat may dislodge and cause me more bodily injury than if the seat were properly anchored. i have contacted mazda's customer care line and also e-mailed them and on both occasions they have immediately dismissed my claim stating that my vehicle is out of warranty and the repairs are my responsibility. the drivers seat of a vehicle is an integral part of the safety in the car and due to a manufacturer error my seat is now loose and unsafe to drive.
08/30/20091
 Driver seat feels loose and rocks back and forth while i am driving vehicle. i am concerned seat will not hold up in accident. sat in similar car at dealer with same problem. *tr