Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - COLUMN
SB-06-003-1008/13/201010034527Mazda: steering column slightly moves in or out telescopically. some vehicles may exhibit a slight in or out movement of the steering wheel when it is pushed or pulled, even with the steering wheel release lever properly locked. *pe11/29/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/22/201226000
 Tl- the contact owns a 2010 mazda mazda3. the contact stated that the power steering assist malfunctioned. the vehicle was taken to the dealer where it was confirmed that the power steering assist had failed. the vehicle was not repaired. the manufacturer was contacted about the issue adn provided no assistance. the vehicle was not repaired. the failure and current mileages were 26,000. kmj
09/22/201226000
 Tl- the contact owns a 2010 mazda 3. the contact stated while the vehicle was being inspected it appeared that the power steering had malfunctioned. the vehicle was taken to the dealer where it was confirmed that the power steering had failed. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were 26,000. mh
08/29/2012230001
 On august 29th while driving with my 2010 mazda 3, going about 30 miles an hour, the power steering wheel locked up, and all the warning/indicator lights came on. i completely lost control of the car. i tried to re-start the car, but the car would not start and the warning/indicator lights came on steady, with the exception of the electronic steering lock warning light, which was flashing red. it was not a battery issue because the radio and lights worked fine. i had the car towed to a mazda dealer. the mazda dealership said that they did not know what the issue was because they could not access the pcm to read the error code to understand what happened, and they ended up replacing the pcm. i called mazda customer assistance and complained and they told me that the pcm failure does not relate to the steering wheel locking up. this is similar to complain #10461029. i do not feel safe driving this car again, and i would like mazda to take it back. it only has 23000 miles, and i have another 6 month to go on my lease. *tr
08/29/201223000
 On august 29th while driving with my 2010 mazda 3, going about 30 miles an hour, the power steering wheel locked up, and all the warning/indicator lights came on. i completely lost control of the car. i tried to re-start the car, but the car would not start and the warning/indicator lights came on steady, with the exception of the
07/01/2011380001
 Have had intermittent power steering loss with indicator light illumination for approximately one year. after engine gets up to temp power steering cuts out. it will sometimes resume after stopping to let the engine cool. current recall extends to 2007-2009 model year vehicles until the month before my vehicle was made. mazda refuses to recognize that this could be related and since vehicle is out of warranty won't repair. *tr
07/01/201138000
 Have had intermittent power steering loss with indicator light illumination for approximately one year. after engine gets up to temp power steering cuts out. it will sometimes resume after stopping to let the engine cool. current recall extends to 2007-2009 model year vehicles until the month before my vehicle was made. mazda refuses to recognize that this could be related and since vehicle is out of warranty won't repair.
06/07/201240700
 Tl* the contact owns a 2010 mazda mazda3. the contact stated that while driving 35 mph, he turned left and the steerng wheel seized. the warning light also illuminated on the instrument panel. the steering wheel returned to normal function a few minutes later. the vehicle was not taken to the dealer. the dealer was notified and the contact was informed that there were no recalls addressing the failure. the manufacture was contacted and they also stated that there were not any recalls. the failure and current mileages were 40,700.
06/07/201240700
 Tl-the contact owns a 2010 mazda mazda3. the contact stated that while driving 35 mph, he turned left and the steerng wheel seized. the warning light also illuminated on the instrument panel. the steering wheel returned to normal function a few minutes later. the vehicle was not taken to the dealer. the dealer was notified and the contact was informed that there were no recalls addressing the failure. the manufacture was contacted and they also stated that there were not any recalls. the failure and current mileages were 40,700. sm.
06/07/201240700
 Tl- the contact owns a 2010 mazda 3. the contact stated while driving 35 mph he made a left turn when he notice that he had lost the power steering. the warning light illuminated on the instrument panel. than after a couple minutes the power steering started working. the vehicle was not taken to the dealer but he contacted the dealer and they stated that there wasn't any recall under the power steering. the manufacture was contacted and they also stated that there wasn't any recall. the failure and current mileages was 40,700.jp
06/10/201121500
 While i was making a exit from the freeway onto a local road, i lost control of the steering wheel while slowly braking. afterwards my car spun out of control and i was in a head on collision with the guard rail for the highway ramp. this happened with my car logging close to 21500 miles. inspection at the body shop determined that issues between the brake pads and steering wheel led to the steering wheel stopping. fixing this problem involves replacing brake and possibly steering components according to the body shop.
11/04/201049000
 On 11/4, i was on my way to meet my yoga classmate for lunch at 1917 bistro. the restaurant
07/10/201013800
 Tl- the contact owns a 2010 mazda3. while driving 65mph the vehicle lost power within a few seconds the the power steering light illuminated the steering failed the contact also experience electrical failure with the passenger door could not be unlocked from the inside and sun-roof button will not shut the sun-roof. the vehicle was taken to the dealer diagnosed wasn't able to locate a failure code therefore they stated nothing was wrong with the vehicle. the manufacturer took a report 132669400. the failure mileage was 13,800 and the current mileage was 13,900. li
11/04/201049000
 On 11/4, i was on my way to meet my yoga classmate for lunch at 1917 bistro. the restaurant
07/10/201013800
 Tl- the contact owns a 2010 mazda3. while driving 65mph the vehicle lost power within a few seconds the the power steering light illuminated the steering failed the contact also experience electrical failure with the passenger door could not be unlocked from the inside and sun-roof button will not shut the sun-roof. the vehicle was taken to the dealer diagnosed wasn't able to locate a failure code therefore they stated nothing was wrong with the vehicle. the manufacturer took a report 132669400. the failure mileage was 13,800 and the current mileage was 13,900. li