Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
SB-02-001-1201/11/201210043662Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel. *kb04/18/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
12/06/2012180001
 New car, mazda m3, purchased in april 2010. yokohama tires were on the car. car currently has approximately 18,000 miles and tires have been rotated. last night while traveling approximately 40mph, the rear passenger tire went flat. upon removing the tire to fix the flat, the sidewall had split from the tread. this happened on the inside of the tire meaning the side of the tire against the car so it was not visible from just looking at the outside of the tire. the split is 15 inches in length and i can see that there are other areas that look like they are about to split as well. i found nhtsa campaign id number: 12t025000 talking about recall of a yokohama tire that seems to match what i have had. i have contacted my car dealer as the recall says the dealer will replace free of charge, but they aren't aware of any recall. i've been on hold for yokohama for 30+ minutes with no luck in speaking to a live person. i can't afford not to have a car and based on all i've read about these tires, i can't afford to have my children ride on tires that perform like this. i can't afford to wait on a process to determine if yokohama will make good on their warranty claims. i have to purchase new tires and will be purchasing 4 new tires and not yokohama. *tr
12/06/201218000
 New car, mazda m3, purchased in april 2010. yokohama tires were on the car. car currently has approximately 18,000 miles and tires have been rotated. last night while traveling approximately 40mph, the rear passenger tire went flat. upon removing the tire to fix the flat, the sidewall had split from the tread. this happened on the inside of the tire meaning the side of the tire against the car so it was not visible from just looking at the outside of the tire. the split is 15 inches in length and i can see that there are other areas that look like they are about to split as well. i found nhtsa campaign id number: 12t025000 talking about recall of a yokohama tire that seems to match what i have had. i have contacted my car dealer as the recall says the dealer will replace free of charge, but they aren't aware of any recall. i've been on hold for yokohama for 30+ minutes with no luck in speaking to a live person. i can't afford not to have a car and based on all i've read about these tires, i can't afford to have my children ride on tires that perform like this. i can't afford to wait on a process to determine if yokohama will make good on their warranty claims. i have to purchase new tires and will be purchasing 4 new tires and not yokohama.
05/20/2010700
 Tl- the contact owns a 2010 mazda 3. the contact stated that the vehicle had a blow out on the right rear while traveling approximately 65mph. the vehicle was maneuvered to the side of the road and the spare tire was put on. the tire was taken to a yokohama authorized tire shop and they advised that the failure was not caused by the driver and they would cover 50% of the cost. the failure mileage was approximately 700. the current mileage is approximately 850. rd
05/07/201018000
 2010 mazda 3 excessive tire wear. bought car new in oct 2009. may 7th 2010 the car has 18,000 miles on it and the rear tires are down to the steel belts. my net searching shows this is a very common problem. how a car can have only 18,000 miles on it and have dangerously worn tires is beyond belief. the dealership considers this normal on mazda 3's. tires were well maintained with tire pressure by me. my car has never been in an accident or hit a significant road hazard. car is used for mostly straight line highway driving.
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
02/09/2013256141
 My daughter was driving the mazda 3 headed east on i-94 in brookfield, wi near the moorland road exit on saturday afternoon, february 9, 2013 the car was moving at about 65mph. the low tire pressure warning light came on suddenly. then a few seconds after that the steering became wobbly and the right front tire blew. she was able to get control of the car, decelerate and pull to the shoulder. the right front tire outside sidewall was completely shredded. with the help of state trooper david w. hanson she got the tire changed. on monday, february 11, 2013 i took the car to a trusted mechanic. we found the tire valve and tire pressure sensor inside the shredded tire. the valve stem had blown into the tire. we didn't know what could have caused that. i had the mechanic, rob of erv's service in hartland, wi examine the other tires and valve stems on the remaining wheels of the car. he found another valve stem with a cracked housing that was ready to fail. i had the mechanic remove it and secure the valve stem. i retained the faulty parts. i believe the valve stem assembly failed causing the sudden loss of tire pressure, the shredding of the tire sidewall and near loss of control of the car. this could have resulted in a crash. injuries and possibly loss of life. *tr
02/09/201325614
 My daughter was driving the mazda 3 headed east on i-94 in brookfield, wi near the moorland road exit on saturday afternoon, february 9, 2013 the car was moving at about 65mph. the low tire pressure warning light came on suddenly. then a few seconds after that the steering became wobbly and the right front tire blew. she was able to get control of the car, decelerate and pull to the shoulder. the right front tire outside sidewall was completely shredded. with the help of state trooper david w. hanson she got the tire changed. on monday, february 11, 2013 i took the car to a trusted mechanic. we found the tire valve and tire pressure sensor inside the shredded tire. the valve stem had blown into the tire. we didn't know what could have caused that. i had the mechanic, rob of erv's service in hartland, wi examine the other tires and valve stems on the remaining wheels of the car. he found another valve stem with a cracked housing that was ready to fail. i had the mechanic remove it and secure the valve stem. i retained the faulty parts. i believe the valve stem assembly failed causing the sudden loss of tire pressure, the shredding of the tire sidewall and near loss of control of the car. this could have resulted in a crash. injuries and possibly loss of life.
10/14/201137539
 While servicing a 2010 mazda3 we checked the customer's tire pressure as required by law. the valve stem snapped off when an air line was attached to inflate the tire.
06/08/201114542
 Tire pressure and regulating systems - i own a 2010 mazda 3 automatic (14,542 miles) --also purchased just over a yr ago. i have now had three valve stems that have broken; with slow leaks and flat tires. the last one leaving me stranded for 2 hrs until help arrived. this also happened 2 days after i had my car in for service for another tire with a valve stem replacement--costing me $198.00. also told there is no recall and it appears mazda having problems now with this for a few years. also thought it funny that when dealership completing my papers they commented that they just completed exact same papers for car before mine !!!! i am a cautious driver and i know my wheel/tires where not damaged and that was the cause of the valve stem. i now have 3 new valves stems thru my cost ---just waiting for last one to go and then will see how long the newer ones last. have a feeling this will be an ongoing problem. at least dealership changed the one today as a good will free of charge.
04/04/201124000
 I own a 2010 mazda speed 3. purchased just over a year ago. i have a valve stem that has broken, which released pressure. the valve stems used on the vehicle are incorporated into tire pressure monitoring system (tmps), and the dealer requires that both items be replaced for $125. aftermarket companies, such as dorman offer replacements that are modular, and allow the consumer to replace just the stem, if broken. the factory, conveniently does not offer them component individually. by the looks of online forums, this is a problem that has been around for a couple of years. i have owned vehicles for 30 years now, and i have never encountered a broken valve stem like this. there is no trauma to the wheel itself that would explain a busted stem that does not protrude beyond the rims outer edge. i believe that this dangerous problem could be eliminated if mazda were to redesign the threaded portion of the stem to be thicker. the aluminum stems are machined so thinly, that they fail, or are easily damaged while performing basic maintenance. the mazda dealer does not feel that the parts are faulty, and they refuse to cover this under warranty. the service manager says they have never heard of this broken stem problem. i find that extremely hard to believe. resolution: i need to get my spare tire off the car, so i will be dropping the wheel off at a tire shop to replace the unit with a standard metal stem until i decide what route to take. my research leads me to believe that this will not be the last problem i have like this, until i get the dangerous factory ones off of my vehicle.
TIRES - SIDEWALL
12/06/2012180001
 New car, mazda m3, purchased in april 2010. yokohama tires were on the car. car currently has approximately 18,000 miles and tires have been rotated. last night while traveling approximately 40mph, the rear passenger tire went flat. upon removing the tire to fix the flat, the sidewall had split from the tread. this happened on the inside of the tire meaning the side of the tire against the car so it was not visible from just looking at the outside of the tire. the split is 15 inches in length and i can see that there are other areas that look like they are about to split as well. i found nhtsa campaign id number: 12t025000 talking about recall of a yokohama tire that seems to match what i have had. i have contacted my car dealer as the recall says the dealer will replace free of charge, but they aren't aware of any recall. i've been on hold for yokohama for 30+ minutes with no luck in speaking to a live person. i can't afford not to have a car and based on all i've read about these tires, i can't afford to have my children ride on tires that perform like this. i can't afford to wait on a process to determine if yokohama will make good on their warranty claims. i have to purchase new tires and will be purchasing 4 new tires and not yokohama. *tr
TIRES - VALVE
12/23/2012110001
 Spontaneous failure of tire valve stem resulting in the near instantaneous decompression of the rear driver's side tire. at the time i was attempting to check the tire pressure of that wheel. the stem separated into two pieces without any prior indication of wear. *tr
08/21/201224750
 Tl-the contact owns a 2010 mazda mazda3. the contact stated that the front passenger side tire valve stem failed. the contact mentioned that the valve stem cracked in half. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 24,750. pmb